The Boutique Hotel Miami Reviews

I booked a three-night stay from October 17 to October 20, 2024, through Trip.com and paid a security deposit of $100 USD (AUD 153.11) at check-in. It has now been 24 days since my checkout, and I have not yet received the refunded deposit. I was informed that the refund process would take a maximum of five business days. I sent an email to follow up with the refund process, but I did not receive a response until now. Please proceed my refund as soon as possible！

The staffs are not accommodating and they did not allow us to stay inside the hotel lobby while waiting for our check in. They collected some hotel check in deposit, promised to credit it back upon check out but it’s almost a month and they did not credit it back. Not recommendable for my friends and family.

The hotel located 10 minutes by walk to MTR station

Nice small hotel, with a secure lobby. Sadly there was no elevator. Overall great stay.

The location is excellent if you are wanting a one night stay before a cruise but probably not the best if staying for some time in the Miami area. The outside is not very inspiring but the rooms were excellent and the breakfast very good by U.S. standards.

Great hospitality. Overall I had a lovely and comfortable stay at the TB Hotel

All good.

I really liked the place. It has a good price for being so central.

The location is very good and the attitude of the staff is good. The room is not very big but it has everything you should have. The hotel is probably renovated. The old wooden floors creak when you walk on them. The room is not soundproof and you can basically hear the conversation next door. Basic breakfast is provided.

The room was very clean and the location was convenient

This hotel should not allowed to continue to trade as they take a deposit & they do not return it. They have ignored all messages we have sent. When we arrived & challenged them they insisted it was all lies. The hotel is in a place surrounded by homeless people & the clerk even advised us NOT to go out on foot at night. DO NOT STAY AT THIS HOTEL

We actually stayed here in June before our vacation and July went we got back. Very accommodating small hotel, definitely boutique. Beautiful lobby. Also a nice free breakfast, including some hot items. I can't recommend room.213, the floor is sloped.

I had a great time at the hotel, the staff was great & the hospitality was amazing. Would definitely recommend! We had to wait for check in but they were able to provide us with luggage storage until the room was ready. The breakfast was great for it to be something light & the bed was comfortable.

I had a great stay! The hotel is beautiful once you walk in. The staff is awesome & helpful. The breakfast is great for a 1 night stay. The bed was super comfortable & cozy. I was recommended some restaurants in the area called “Casablanca & Garcias” & they also told me about Bayside marketplace. Would definitely recommend!!