To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.2
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All reviews(42)
Positive reviews(37)
Reviews with photos/video(2)
Clean and tidy(6)
Negative reviews(5)
Anonymous User
Double Room
Stayed in Oct 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Dec 13, 2024
Very Excellent! The room was large and tidy, any other facilities were also of high quality
JoshS8629
Double Room
Stayed in Dec 2024
Travel with friends
1 reviews
4.7/5
Amazing
Posted on Jan 11, 2025
I had a very pleasant stay. The rooms were clean and the staff very friendly.
Anonymous User
Double Room
Stayed in Mar 2024
Couples
1 reviews
4.0/5
Very Good
Posted on Apr 14, 2024
It was in a great location being minutes away from the train station, city centre and the arena so would definitely recommend if that is what you are wanting. It was clean throughout but in areas could have done with an extra go over, although the service provided was brilliant, always someone at the desk to help and very helpful also. The only thing my partner and I picked up on is that the amenities wasn't all that good, for the price of the stay there could've been more. But overall it was a good hotel to stay in.
craggsAndrew
Double Room
Stayed in May 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jun 16, 2024
service and staff excellent as always very clean and brilliant location
Neil Cooke
Double Room
Stayed in Feb 2024
Business travellers
106 reviews
3.2/5
Posted on Apr 14, 2024
Very, very poor hotel. Old, desperately in need of refurbishment and soul less. Not really near the centre of Leeds and expensive NCP parking. Can’t think of anything to recommend the place.
Christina_x
Double Room
Stayed in Jan 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Feb 20, 2024
Great space! Very clean and really close to the city center. I totally enjoyed my stay here.
Guest User
Double Room
Stayed in Mar 2024
Business travellers
1 reviews
4.7/5
Amazing
Posted on Apr 7, 2024
Lovely stay but the shower was poor. Hot water but it wasn’t powerful at all.
Guest User
Double Room
Stayed in Jun 2023
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Jul 29, 2023
Hotel is very neat, great location. Breakfast is a big down for the charged price
Anonymous User
Double Room
Stayed in Dec 2024
Family
8 reviews
4.1/5
Very Good
Posted on Jan 11, 2025
I was afraid of noise, so I noted that the room needed to be quiet. The front desk chose a room that was not facing the street, which was great. The bed was relatively large, the heater was very warm, and the room was quite spacious. No one cleaned the room after staying for a week. The location is great, close to the city center, and there is a Chinese restaurant next to it.
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Guest User
Double Room
Stayed in Aug 2024
Other
29 reviews
3.6/5
Posted on Sep 24, 2024
The shower water in the bathroom was all over the floor, the heater shut down automatically, there were a lot of hairs on the quilt, it felt like the quilt hadn't been changed, and the overall hygiene felt not that clean.
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chungwong
Double Room
Stayed in May 2024
Couples
15 reviews
3.2/5
Posted on Jun 13, 2024
The breakfast was okay and the location was first-class. Unfortunately, the bathroom equipment was poor. There was no air pump, no cup, and the shower head was not powerful enough. There was no hair dryer, which was very poor.
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Guest User
Stayed in Jan 2025
Couples
5.0/5
Outstanding
Posted on Feb 8, 2025
Excellent service and excellent staff. Pat, Tony, Dylan and Peter all went above and beyond to make us feel welcome.
Guest User
Stayed in Jan 2025
Family
5.0/5
Outstanding
Posted on Feb 8, 2025
Clean, spacious, comfortable stay in central leeds Would recommend especially for visiting the arena
Guest User
Stayed in Jan 2025
Business travellers
3.0/5
Posted on Feb 3, 2025
My toilet was slowly leaking water into the toilet bowl constantly, this caused the toilet cistern filling every 5 minutes 24hrs a day. I had this for 4 nights, each morning reporting this to reception, who told me that 2 other guests had complained about the noise coming from ‘a’ toilet. With me telling them that it was mine, they could have moved me to another room and isolated the water to my room until the problem was fixed, but that didn’t happen. I hope the problem was fixed because I’m there again next week!
Guest User
Stayed in Jan 2025
Couples
1.0/5
Posted on Feb 3, 2025
Very untidy There was hair all in shows and wall the toilet was stained kept leaking, couldn’t use plug socket where lamp is as previous guests must of broke the plug in side it, and all night kept heating like an exallerator next door to our room vibrating every 4-seconds. The table was sticky.