351-1 Kona, Izunokuni City, Shizuoka Prefecture, 410-2201, JapanView Hotel Details
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Hotel Acqua Santa Guest Reviews
4/5
Very Good
23 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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Positive reviews(5)
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Guest User
Twin Room - Smoking
Stayed in Mar 2024
Business travellers
2 reviews
3.0/5
Posted on Apr 24, 2024
The guide said there was a hot spring, but there isn't one at present.
I was surprised to stay in Izu Nagaoka and find there was no hot spring.
The room was clean. Other than the lack of a hot spring, I have no complaints.
Original TextTranslated by Google
Response from Property: Thank you very much for using our facility. I apologize for the late reply. I understand that the guide says that there is a hot spring, but it would be helpful if you could tell me where it is! I tried looking for it but couldn't find it...we have never had a hot spring, so it is likely a mistake. We will delete it as soon as we find it. We apologize for the inconvenience. We are not a hot spring inn, and the open-air bath that was previously available has been discontinued due to aging. You can also stay here and drop in to a nearby hot spring, so please come again in a way that suits you. (The fact that there is no curfew and you can come and go as you please, as well as the meals, are popular ^^)
Guest User
Semi Double Room
Stayed in May 2023
Business travellers
4 reviews
3.0/5
Posted on Jun 4, 2023
After checking in, you keep the key with you and just return it to the plate at the front desk when you check out.
There's no curfew, so it's very relaxing. There is also a washing machine on the first floor. There are also plans that only include towels and no amenities, so be sure to check.
Last time it was good, so I stayed there again, but this time when I opened the room, the smell of cigarettes was so strong that I went to a nearby store to buy deodorant. There are 100 yen shops, supermarkets, and drug stores nearby.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel. There are two types of rooms, smoking and non-smoking. Please confirm the room type when making a reservation. Also, if the room you want is booked, please contact us and we will give priority to changing to that room when it becomes available, take measures to deodorize, or guide you to make a reservation in another room. We can also lend out deodorants, so please use this information as a reference for your next stay. We hope you will use our hotel again if you have the opportunity!
アイリ
Double Room
Stayed in Jul 2023
Couples
11 reviews
4.5/5
Great
Posted on Sep 19, 2023
Thank you for this time!
Original TextTranslated by Google
Response from Property: Thank you very much for using our service. We look forward to seeing you again.