Four Seasons Sunshine Hotel Horgos

Four Seasons Sunshine Hotel Horgos Reviews

Four Seasons Sunshine Hotel Horgos

Building 1, Zhongke Building Materials City, Ya'ou Road, Khorgas, Xinjiang, ChinaView Hotel Details
Four Seasons Sunshine Hotel Horgos
Four Seasons Sunshine Hotel HorgosFour Seasons Sunshine Hotel HorgosFour Seasons Sunshine Hotel Horgos
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Four Seasons Sunshine Hotel Horgos Guest Reviews

4.4/5
192 reviews
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(192)
Positive reviews(179)
Reviews with photos/video(20)
Clean and tidy(73)
Awesome rooms(56)
Large rooms(21)
Convenient parking(14)
Friendly front desk staff(11)
Great value for money(10)
Strange smell in room(7)
Nice shower(4)
Negative reviews(13)
@120-shuijing@
Four Seasons Room (2 beds)
Stayed in Mar 2024
Family
14 reviews
5.0/5
Outstanding
Posted on Apr 14, 2024
The room is very large and spacious, right next to the highway 🛣️, and the traffic is very convenient. The guy at the front desk is handsome and enthusiastic. In order to take care of the elderly, he also upgraded our room. The elderly left their things in a hurry two days later, and the service staff also called us to remind us, which is very heartwarming! By the way, I recommend a "Sichuan and Hunan Restaurant" less than two kilometers away from the hotel. The dishes are large and delicious, and there are free soups, appetizers and fruits. The boss is also very enthusiastic. The port trip ended perfectly 👍🏻👍🏻👍🏻
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Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Xinjiangmumaren
Four Seasons Room (2 beds)
Stayed in Mar 2024
Business travellers
23 reviews
5.0/5
Outstanding
Posted on Apr 19, 2024
The room is clean and tidy, the bedding is comfortable, the bath water is warm and warm, and the reception in tourist hotels is good. It is recommended to go near the food street for meals. Come on, Damei Xinjiang welcomes you!
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Four Seasons Room (Double bed)
Stayed in Apr 2024
Couples
1 reviews
2.2/5
Posted on May 4, 2024
The parking lot is quite big and free. The breakfast is average. They are reluctant to give eggs and have to ask the waitress for them. The soundproofing is not good in the middle of the night. It seems that people can't sleep because of the noise of dancing or disco. The room hygiene seems to be OK, but we kept itching when we came back. We thought it was mosquitoes, but there are few mosquitoes in this season. When washing clothes, we found a flea corpse on the underwear. It's terrible. There is also a charger, which is charged.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Four Seasons Sunshine Hotel. We are sorry to learn that you are not satisfied with our service. Regarding the problem you mentioned, we sincerely invite you to call the front desk at your convenience to tell us the specific details so that we can solve it in time. Thank you again for staying at Four Seasons Sunshine Hotel. I hope this experience will not affect your trust in us. We will continue to improve and look forward to your visit again!
Guest User
Four Seasons Room (2 beds)
Stayed in Apr 2024
Couples
36 reviews
4.5/5
Great
Posted on May 12, 2024
It's very new and very good. The location is a bit far away. You have to walk more than 1 kilometer to Youyi Road Pedestrian Street.
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
strawberry 13
Four Seasons Room (2 beds)
Stayed in Mar 2024
Business travellers
333 reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
The room is very clean. The customers were very happy staying here. The front desk clerk was very enthusiastic. I will bring customers to stay here next time.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
ALEKSANDR
Four Seasons Room (2 beds)
Stayed in Mar 2024
Business travellers
1 reviews
4.7/5
Amazing
Posted on Apr 12, 2024
It’s okay to stay overnight, they take a deposit of 100 yuan and it’s returned upon check-out. The rooms are large, the bed linen is clean, the hot water pressure is good. T.K. Smoking is allowed, there is a subtle smell of cigarettes in the room. Internet Wi-Fi password is eight eights.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
NuomiciBON
Sunshine 2-bed Room
Stayed in Mar 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Apr 6, 2024
The room is clean and tidy, with a lot of space. It's not far from the border, only five or six minutes' drive away. It's a very good experience!
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. Your recognition is our driving force. We will continue to repay your trust with professional knowledge and enthusiastic service. I hope that in the future journey, we can provide you with more satisfactory service.
Miaoruohan
Four Seasons Room (2 beds)
Stayed in Aug 2023
Family
98 reviews
4.7/5
Amazing
Posted on Sep 24, 2023
The room is large and my parents are very satisfied. It is also close to the highway intersection, making it convenient to go to the new and old national gates. The breakfast at the hotel is also very good. The guy at the front desk has good reviews. He is very easy-going and responds quickly to any questions. His attitude is particularly good. The only drawback is that the floor drain in the bathroom flows too slowly and water accumulates. Overall, the price/performance ratio is good.
Original TextTranslated by Google
Response from Property: Dear customer: I am very happy to see your comments and beautiful photos. At the same time, I sincerely thank you for your love and recognition of us. Your satisfaction with the hotel services and facilities is the motivation for all the hotel staff to make every guest feel at home. This is the ultimate goal of our service. We look forward to seeing you and your family again. We wish you and your family everything goes well and have a happy life.
Guest User
Sunshine 2-bed Room
Stayed in Jun 2023
Family
23 reviews
5.0/5
Outstanding
Posted on Jul 25, 2023
The hotel is newly opened and newly renovated, and the rooms are so big! All facilities, electrical appliances, and bedding are new, clean and refreshing. There is a view of the street outside the window, and the bathroom is also large. It is very comfortable to stay here! The hotel also has breakfast, with many varieties, so you will be full! But there is one thing. Because of the new decoration, the smell is quite loud when you enter the door. You have to open the window to let it in.
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6/8
Response from Property: Wow! I saw your good reviews early in the morning, and my mood will not be bad all day long. When customers like it, I feel that my efforts are rewarded, and we will work harder. It is the purpose of our hotel to provide the best service to guests at any time!
Benbodehuaer1
Sunshine Family Friendly Suite
Stayed in Jun 2023
Family
15 reviews
2.0/5
Posted on Jul 24, 2023
The most bizarre suite in Xinjiang trip, this is the suite! You actually need to lower your head to enter another room!
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that this stay did not meet your expectations. We have made careful investigations and timely rectifications regarding this room type. Your tolerance and understanding are encouragement and support for our work. !
Guest User
Four Seasons Room (2 beds)
Stayed in Jun 2023
Family
23 reviews
5.0/5
Outstanding
Posted on Jul 10, 2023
I was originally planning to go to Yining, but found that the housing prices in Yining were generally too high, so I decided to rest in Horgos. I found that this hotel had not been open for long, but when I arrived, I found that the facilities were indeed very new, the room was large and tidy, simple and generous, there was also breakfast, and the staff were very enthusiastic. Thanks to Ctrip, I didn't make any mistakes along the way and it was economical and affordable, which was very good.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! From your review score, we can feel your high evaluation and strong support for our hotel. Sincerity and enthusiasm are the service concept of our Four Seasons Sunshine Hotel. We always provide warm service to every guest. Thank you for choosing our Four Seasons Sunshine Hotel among the vast number of hotels. Welcome to visit us next time~
Guest User
Four Seasons Room (2 beds)
Stayed in Mar 2024
Travel with friends
10 reviews
5.0/5
Outstanding
Posted on Apr 26, 2024
Facilities: good Health: good Good environment Service: Very good 👍
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Guest User
Four Seasons Room (2 beds)
Stayed in May 2023
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Jun 24, 2023
New hotel, good service, clean and hygienic, cheap price, I will come again next time. I wish the boss a prosperous business
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in our hotel. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of our hotel when staying at Four Seasons Sunshine Hotel. We look forward to your visit again to review our progress and wish you a happy day!
Anonymous User
Four Seasons Room (2 beds)
Stayed in Oct 2023
Solo travellers
16 reviews
2.2/5
Posted on Jan 24, 2024
The hotel is older, has higher floors, and experienced a power outage for several hours. The lights in the room are dim and old.
Original TextTranslated by Google
Response from Property: Thank you for choosing Four Seasons Sunshine Hotel. We are honored to serve you. Thank you for your sincere feedback. We apologize for the unpleasant stay experience and will continue to work hard to improve the facilities. We look forward to seeing you again. visit
Guest User
Sunshine Family Friendly Suite
Stayed in Sep 2023
Family
2 reviews
3.0/5
Posted on Oct 3, 2023
The toothpaste and toothbrush provided in the room are not placed in an obvious place and are difficult to find. The bed is very soft and uncomfortable. The rooms near the road have poorly sealed windows and poor sound insulation. The noise from driving at night is very loud, which affects the guests' sleep.
Original TextTranslated by Google
Response from Property: Dear customer: Thank you for your feedback. We sincerely apologize for your unsatisfactory experience in the hotel. We will post a warm notice about the location of the toothbrush in the room. We will also continue to improve our services. We look forward to your visit again and wish you a happy life.