To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(625)
Positive reviews(617)
Reviews with photos/video(212)
Relaxing hot springs(116)
Convenient location(107)
Large rooms(95)
Delicious breakfast(83)
Easy to get around(77)
Loved the view(31)
Close to train station(17)
Delicious buffet(11)
Negative reviews(8)
Alvin.O
Run Of House (Twin Room Non-Smoking No View)
Stayed in Dec 2024
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Jan 11, 2025
Super good location. The onsen is amazing!! Perfect way to unwind everyday after exploring Hakone😌. Bed is super comfy too!!
Guest User
Run Of House (Twin Room Non-Smoking No View)
Stayed in Oct 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Nov 29, 2024
It is right at the main train station of Hakone, making it easy to access various parts of Hakone town. Its Japanese dinner is fantastic, and the hot spring area is well maintained too. Highly recommended.
Guest User
Run Of House (Twin Room Non-Smoking No View)
Stayed in Jul 2024
Solo travellers
10 reviews
1.0/5
Posted on Sep 6, 2024
This Chinese lady in the Hotel Spa Center,too bad altitude! Very very bad impression on this hotel from her!
Chris
Rainbow Plaza Twin Room Non-smoking(River Side With View)
Stayed in Jan 2025
Couples
4 reviews
5.0/5
Outstanding
Posted on Feb 21, 2025
Everything is good , very near the station, location is perfect. Public hot bath is so good for relaxing.
Alfred
Run Of House (Twin Room Non-Smoking No View)
Stayed in Jan 2025
Family
2 reviews
4.7/5
Amazing
Posted on Feb 7, 2025
Hotel was literally 2 mins walk from Hakone Yumoto station. Check in was easy. Room was clean. Public bathe was nice. Some parts of the hotel was under maintenance while we were there.
The breakfast was pretty good as well. They've got western food items, eastern items and japanese items.
Guest User
【Main Building】 Japanese Western Style Room - Non-Smoking
Stayed in Nov 2024
Family
3 reviews
4.2/5
Very Good
Posted on Dec 29, 2024
The location is convenient
Anonymous User
Main Building Single Room
Stayed in May 2024
Solo travellers
16 reviews
5.0/5
Outstanding
Posted on Jun 10, 2024
I had a very nice and decent experience staying at Yumoto Fujiya Hotel. Not only was it near the Yumoto station, it was also with numerous choices of restaurants where you could enjoy lunches / dinners. It was particular meaningful to me as you can rarely see restaurants opened outside after 6pm, and i was super hungry at that time. But it’s better to reserve earlier if you decide to have dinner inside the hotel.
The room was clean, though not spacious enough (but it’s very common in Japan). The onsen was also nice which opened until 1am at night. Overall, it was a great experience.
JasonZhou
Run Of House (Twin Room Non-Smoking No View)
Stayed in Nov 2024
Couples
7 reviews
4.7/5
Amazing
Posted on Dec 5, 2024
Enjoyable experience in Japan. Convenient traffic, kind staff, and comfortable hot spa, give me a memorable trip.
AILEEN PENG LI
Rainbow Plaza Twin Room Non-smoking(River Side With View)
Stayed in Oct 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
Excellent breakfast and amenities. Location is very convenient being within walking distance from train station. Will definitely stay again if we go to Hakone again.
Guest User
Run Of House (Twin Room Non-Smoking No View)
Stayed in Oct 2024
Couples
6 reviews
5.0/5
Outstanding
Posted on Nov 26, 2024
The room was very roomy. We got an upgarde unexpectedly and we were very thankful for that! The location is very good. The hot spring was also very nice. I enjoyed the outdoor hot spring the most. Would want to come back!
Anonymous User
Main Building Single Room
Stayed in Mar 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Apr 30, 2024
Excellent and friendly service from all staff at Yumoto Fujiya Hotel.
The onsen was great! Just what I needed after a long day of touring Hakone!
Thank you.
Sam Ji
Run Of House (Twin Room Non-Smoking No View)
Stayed in Mar 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Apr 20, 2024
Very friendly staff upgraded our room to the main building. The room is spacious with a beautiful view.
Ivan CWK
Run Of House (Twin Room Non-Smoking No View)
Stayed in Mar 2024
Family
21 reviews
5.0/5
Outstanding
Posted on Jun 10, 2024
The hotel is located just next to the hakone station. I received a free room upgrade from the hotel. The room was big and comfortable.
Guest User
Renovated Main Building Japanese Western Style Room Type B, Non-Smoking
Stayed in Nov 2024
Family
7 reviews
5.0/5
Outstanding
Posted on Dec 21, 2024
must book this,breakfast very nice,convenient to restaurant and street
Kathy
Rainbow Plaza Twin Room Non-smoking(River Side With View)
Stayed in Jul 2024
Couples
5 reviews
3.5/5
Posted on Aug 9, 2024
Good functional hotel and quite convenient. OK for one night stay. The only Sushi restaurant was closed and we had to eat in the noodle shop. Many restaurants are also closed on Wednesday & Thursday. They like to holiday together but makes it very inconvenient for tourist