Facilities: The facilities are new and comprehensive. There's a capsule coffee machine, complimentary water, a toiletries set, a hairdryer, disposable slippers, and an iron. The room is cozy with plenty of lighting, unlike some hotels that can be dim. Upon check-in, you receive a complimentary glass of water or spirits.
Cleanliness: Extremely clean. I'd say it's the cleanest European hotel I've ever stayed in.
Location: It's very convenient, just a short walk up to Amsterdam Centraal Station. I'm not sure if the building opposite is a university or a high school, and it seems like the city hall is nearby, so safety shouldn't be an issue.
Service: The two Caucasian women at the front desk were very friendly and patient. I'm a bit sensitive to noise, and the lady at the front desk specifically arranged a quiet room for me on the sixth floor, which I really appreciate.
Soundproofing: The soundproofing is good; the walls are solid, not hollow, which is a great plus.
Overall, it was a very good experience.
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