Yishang Hotel (Guangzhou East Railway Station 520 Information Port)

Yishang Hotel (Guangzhou East Railway Station 520 Information Port) Reviews

Yishang Hotel (Guangzhou East Railway Station 520 Information Port)

No. 520 North Guangzhou Avenue, Tianhe District, Guangzhou, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
Yishang Hotel (Guangzhou East Railway Station 520 Information Port)
Yishang Hotel (Guangzhou East Railway Station 520 Information Port)Yishang Hotel (Guangzhou East Railway Station 520 Information Port)Yishang Hotel (Guangzhou East Railway Station 520 Information Port)
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Yishang Hotel (Guangzhou East Railway Station 520 Information Port) Guest Reviews

4.6/5
Very Good
1188 reviews
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1188)
Positive reviews(1167)
Reviews with photos/video(266)
Friendly front desk staff(108)
Convenient parking(76)
Quiet & comfortable(73)
Delicious breakfast(57)
Perfect for business trips(36)
Close to metro(20)
Tasty coffee(12)
Awesome gym(4)
Negative reviews(21)
Guest User
Standard Double Room
Stayed in Aug 2023
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Sep 26, 2023
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Response from Property: Dear guests, hello! Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. There is the Guangzhou Zoo nearby the hotel, only 2.7 kilometers away. You can visit it in your free time Watching the little animals makes you feel happy. Our store provides free self-service laundry and self-drying, 24-hour free gym, free parking and other services. We are committed to giving you the best experience throughout your stay in the hotel! Looking forward to meeting you next time!
lly68
Business Queen Room
Stayed in Feb 2025
Travel with friends
41 reviews
5.0/5
Outstanding
Posted on Mar 20, 2025
This is my first time staying at Yunshang Hotel. I drove to this hotel with my friends. The parking lot is in the underground parking lot next to the hotel. There are parking lots from negative 1 to negative 4. There are plenty of parking spaces and elevators. The front desk service attitude is very good. They upgraded the room for free and gave breakfast. The hotel has fitness equipment. The breakfast variety is a bit simple, but it is enough to eat.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your review of our Yishang Hotel (Guangzhou East Station 520 Information Port Branch). We regard every guest as a family member, adhering to the corporate culture of "customer-oriented" to create a warm home away from home for every family member. Yishang Hotel now provides free gym, laundry, zero waiting for check-in, wake-up call and other services. We will continue to work hard to provide you with the best service and the most perfect check-in experience, and hope to provide you with a family-like feeling. Looking forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Travel with friends
97 reviews
5.0/5
Outstanding
Posted on Mar 6, 2025
The room facilities are complete and the environment is in good sanitary condition. The front desk reception service is warm and thoughtful. Vehicle access and parking are convenient. It is close to Tianpingjia subway station, and it is convenient and fast to travel by Line 6. The breakfast has a wide variety and good quality.
Original TextTranslated by Google
Response from Property: Dear guests, hello! A city, a wonderful memory. Thank you for choosing Yishang Hotel (Guangzhou East Station 520 Information Port Branch). Your recognition is the best encouragement for us. At the same time, we are constantly working hard to achieve perfection. There is a buffet restaurant on the first floor of the hotel. There are more than 40 varieties of breakfast, rich and nutritious. There are always a few suitable for you. There is also a free gym and laundry room on the third floor of the hotel. You can also exercise and entertain at any time when you are on business trips. There is a large free parking lot from the negative 1st floor to the negative 4th floor, which is very convenient and fast. The hotel recently launched a buy two get one free hourly room package event. The front desk customer service is online 24 hours a day. Sincerely look forward to your visit again!
Guest User
Family Room
Stayed in Jan 2025
Family
2 reviews
5.0/5
Outstanding
Posted on Feb 3, 2025
The room was unexpectedly good, the service was particularly warm and polite, the room was spacious and suitable for family travel. Very cost-effective!
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! A city, a wonderful memory. Thank you for choosing Echarm Hotel (Guangzhou East Station 520 Xinxigang Branch). Your recognition is the best encouragement for us. At the same time, we are also working hard to achieve perfection. There is a buffet restaurant on the 1st floor of the hotel. There are more than 40 varieties of breakfast, which are rich and nutritious. There are always a few that are suitable for you. There is also a free gym and laundry room on the 3rd floor of the hotel. You can exercise and entertain at any time when you are traveling on business. There is a large free parking lot from the negative 1st floor to the negative 4th floor, which is very convenient and fast. The hotel recently launched a buy two get one free hourly room package event. The front desk customer service is online 24 hours a day. We sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Family
8 reviews
3.7/5
Posted on Feb 3, 2025
It's about a 5-minute walk to the subway entrance, which is very close. The hotel has a good location. It takes about 20 minutes to get to Yongqingfang by subway. It's also very close to Shangxiajiu, Shamian, and Beijing Road. The biggest problem with the hotel is that there is no air conditioning. It's too hot and I can't sleep well.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Your recognition and praise of Yishang Hotel (Guangzhou East Station 520 Information Port Branch) has given us motivation and passion. Your comments have also let us know the shortcomings and areas that need improvement on the road to growth. We are very sorry that we failed to provide you with a high-quality stay experience. In the future, we will work harder to improve ourselves. The hotel provides a 24-hour free gym, self-service laundry, free parking, wake-up service, etc. We look forward to your next stay experience and corrections. I wish you good health and a happy life!
Guest User
Standard Double Room
Stayed in Dec 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Jan 26, 2025
The environment is really good, the front desk lady is also very patient, the transportation is very convenient, and there are many types of breakfast. It is very suitable for a family to travel and live
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of us. Service and hygiene have always been our persistence and strict control. We hope that every guest staying here can feel at home. Bringing you a touch of warmth during your journey is our greatest pursuit and goal. The hotel front desk provides hand-ground coffee 24 hours a day. It is great to have a cup. There is a free laundry room and gym on the 3rd floor of the hotel. There are also free books in the lobby. The hotel is only 2.8 kilometers away from Tianhe Sports Center. There are Taikoo Hui and Zhengjia Plaza nearby. Shopping and entertainment are very convenient. The hotel recently launched a consecutive stay discount. Welcome to visit again and wish you a happy life!
Guest User
Standard Double Room
Stayed in Dec 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Jan 24, 2025
The transportation is very convenient, and the free parking is very convenient. The waiters are very enthusiastic and the service is very good! The room is very clean, comfortable and tidy, with good sound insulation and quietness, and the experience is very good. The atmosphere of the Spring Festival is full, the layout is very good, very considerate, and the front desk also gave me a small gift when I checked out. I was very surprised and satisfied with it.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are glad that you chose to stay at Yishang Hotel (Guangzhou East Station 520 Information Port Branch). We are overjoyed to see your evaluation! The hotel is located in a bustling area, providing free self-service laundry, gym, free parking and other services. The buffet breakfast is rich and delicious! We will serve every family member with heart and look forward to meeting you next time.
Guest User
Standard Double Room
Stayed in Dec 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Jan 19, 2025
The room was very satisfactory, and breakfast was provided. There is also free parking. The hotel is in a good location and is close to the subway station.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of our service! We strive to provide the most considerate and meticulous service to each guest and bring a super value experience to each guest. Your encouragement is the greatest support and encouragement to us. We will serve every family member with heart. There is Guangzhou Zoo near the hotel, only 2.7 kilometers away. You can be happy to see the small animals in your spare time. Our store provides free self-service laundry and drying, 24-hour free gym, free parking and other services. We are committed to giving you the best experience throughout your stay! Looking forward to meeting you next time.
Guest User
Standard Double Room
Stayed in Dec 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Jan 9, 2025
The front desk service is very good, the answers are very detailed, there is also a Jinmao Plaza nearby, it is very convenient for eating, drinking and having fun, there are many varieties of breakfast, and the taste is good👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your praise. It must be our fate to meet you. We have been persisting and not forgetting our original intention. There is a buffet restaurant on the first floor of the hotel. There are more than 40 varieties of breakfast, which are rich and nutritious. There are always a few suitable for you. There is also a free gym and laundry room on the third floor of the hotel. You can also exercise and entertain at any time when you are on a business trip. There is a large free parking lot from the negative 1st floor to the negative 4th floor, which is very convenient and fast. The hotel recently launched a buy two get one free hourly room package event. The front desk customer service is online 24 hours a day. Welcome to come again next time. I wish you a happy life!
Guest User
Standard Double Room
Stayed in Nov 2024
Business travellers
6 reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel is very cost-effective, the room is clean and sanitary, the sleep is comfortable, and the hotel staff is very polite, very good!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your comments, which let you feel the attentive service of our Yishang Hotel (Guangzhou East Station 520 Information Port Branch); fast check-out is the fast-paced mode we advocate. Thank you for your full score evaluation, which makes more and more customers like us and support us. There are large shopping malls such as Tianhe City near the hotel, which have everything you need for eating, drinking and playing. We look forward to meeting you next time and wish you a smooth work!
Xueyutaitan
Superior 2-bed Room
Stayed in Nov 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
The supporting facilities in all aspects are ideal and complete, and the service attitude is quite satisfactory!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your praise. It must be our fate to meet you. We have been persisting and not forgetting our original intention. There is a buffet restaurant on the first floor of the hotel. There are more than 40 varieties of breakfast, which are rich and nutritious. There are always a few suitable for you. There is also a free gym and laundry room on the third floor of the hotel. You can also exercise and entertain at any time when you are on a business trip. There is a large free parking lot from the negative 1st floor to the negative 4th floor, which is very convenient and fast. The hotel recently launched a buy two get one free hourly room package event. The front desk customer service is online 24 hours a day. Welcome to come again next time. I wish you a happy life!
Guest User
Standard Double Room
Stayed in Aug 2024
Other
9 reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
The facilities are very complete, the hygiene is very clean, the lobby environment is also very good, quiet and bright. The location of the hotel is also good, and the surrounding area is very quiet. The front desk lamb service is very considerate, very enthusiastic to help, and answers all questions, making the whole stay experience very good. When I left, I also gave a lot of snacks, thank you very much 🙏, I highly recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your review of our Yishang Hotel (Guangzhou East Station 520 Information Port Branch). We regard every guest as a family member, adhering to the corporate culture of "customer-oriented" to create a warm home away from home for every family member. Yishang Hotel now provides free gym, laundry, zero waiting for check-in, wake-up call and other services. We will continue to work hard to provide you with the best service and the most perfect check-in experience, and hope to provide you with a family-like feeling. Looking forward to your visit again!
Guest User
Standard Double Room
Stayed in Feb 2025
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Mar 22, 2025
The room is clean, tidy and sanitary, very comfortable, the lobby has a nice and high-end fragrance, the breakfast is exquisite, with a wide variety and high cost performance, fast WiFi speed, complete room facilities, and fast water flow in the shower.
Original TextTranslated by Google
Response from Property: Dear guests, hello! A city, a wonderful memory. Thank you for choosing Yishang Hotel (Guangzhou East Station 520 Information Port Branch). Your recognition is the best encouragement for us. At the same time, we are constantly working hard to achieve perfection. There is a buffet restaurant on the first floor of the hotel. There are more than 40 varieties of breakfast, rich and nutritious. There are always a few suitable for you. There is also a free gym and laundry room on the third floor of the hotel. You can also exercise and entertain at any time when you are on business trips. There is a large free parking lot from the negative 1st floor to the negative 4th floor, which is very convenient and fast. The hotel recently launched a buy two get one free hourly room package event. The front desk customer service is online 24 hours a day. Sincerely look forward to your visit again!
Guest User
Business Queen Room
Stayed in Feb 2025
Other
17 reviews
5.0/5
Outstanding
Posted on Mar 20, 2025
The environment is very quiet. It is in a park with convenient transportation. There are many restaurants around. It takes 15 minutes to walk to Jinmao Plaza. The front desk service is very good and takeaway is also very convenient. I look forward to staying here next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your comments, which let you feel the attentive service of our Yishang Hotel (Guangzhou East Station 520 Information Port Branch); fast check-out is the fast-paced mode we advocate. Thank you for your full score evaluation, which makes more and more customers like us and support us. There are large shopping malls such as Tianhe City near the hotel, which have everything you need for eating, drinking and playing. We look forward to meeting you next time and wish you a smooth work!
Anonymous User
Standard Double Room
Stayed in Feb 2025
Couples
1 reviews
3.2/5
Posted on Mar 9, 2025
First of all, the attitude is very good. The bed is also not bad. But there are many shortcomings. The air conditioner has a unified temperature. It was so hot at night that I called and they just said lightly that we have central air conditioning. Although the attitude is okay, it is completely unresolved. The next day, I went down to report that they would send a refrigerator, but it didn’t arrive after a long time. I asked the front desk and they said that they had sent it and it was gone... Another thing is that the picture is completely inconsistent with the actual situation. I originally booked a standard double bed room. My goodness, it is really small and there is no window. It is really that the picture is for reference only. Maybe I didn’t see the specific matters clearly, but is that picture really misleading consumers? Later, they said that they would help us upgrade to a city view room at the price of a business room. The attitude and service are really good, but is it really okay to use the city view picture for promotion of a standard room? In general, it is very, very average, and you should stay carefully.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your feedback and affirmation. We are sorry that the weather in Guangzhou has changed recently and the hotel's central air conditioning cannot be adjusted by itself. We will also follow the opinions of most guests and set it according to the weather conditions, as well as provide customer service training. Regarding the room type, we have upgraded your room from the standard king-size bed room to the city view king-size bed room by 5 levels. We will also continue to pay attention to guest feedback and make corresponding improvements. Thank you again for your support to the hotel. Thank you!