Novotel Guangzhou Baiyun Airport (Terminal)

Novotel Guangzhou Baiyun Airport (Terminal) Reviews

Novotel Guangzhou Baiyun Airport (Terminal)

No. 2 Airport Avenue Yiheng Road, Guangzhou, ChinaView Hotel Details
Novotel Guangzhou Baiyun Airport (Terminal)
Novotel Guangzhou Baiyun Airport (Terminal)Novotel Guangzhou Baiyun Airport (Terminal)Novotel Guangzhou Baiyun Airport (Terminal)
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Novotel Guangzhou Baiyun Airport (Terminal) Guest Reviews

4.7/5
Outstanding
2428 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(2428)
Positive reviews(2367)
Reviews with photos/video(346)
Convenient location(354)
Easy to get around(339)
Close to airport(257)
Offers pick-up/drop-offs(216)
Delicious breakfast(89)
Friendly front desk staff(71)
Perfect for business trips(56)
Great swimming pool(7)
Negative reviews(61)
Guest User
Executive King Room
Stayed in 2024年5月
Couples
11 review
4.5/5
Great
Posted on 2024年5月19日
Great location and clean room. Very closed to airport with free shuttle service to/from T2.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
wie88
Standard Twin Room
Stayed in 2024年5月
Business travellers
5 review
3.7/5
Posted on 2024年5月20日
a little old airport, but clean and easy to access, not easy to find many kind food.
Jinnntonic
Standard King Room
Stayed in 2024年6月
Business travellers
5 review
5.0/5
Outstanding
Posted on 2024年7月3日
Good stay, friendly and fast service, convenient location
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Guest User
Standard King Room
Stayed in 2024年3月
Family
176 review
4.0/5
Very Good
Posted on 2024年3月14日
Located in the bustling city of Guangzhou, this hotel offered a modern and elegant stay experience. The room was well-appointed with contemporary amenities and a comfortable bed, ensuring a restful night's sleep. The attentive staff provided excellent service, enhancing the overall stay. The room boasted stunning city views and a tasteful design, creating a serene retreat in the midst of the urban buzz.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
DinoExplorer
Standard King Room
Stayed in 2024年2月
Business travellers
20 review
4.0/5
Very Good
Posted on 2024年2月28日
If you’re looking for a good value hotel close to the airport, it can’t get any better. It’s literally a stones throw away from T1 departure hall. The beds are comfy and room has all the basics you need to get though a tiring transfer. What could improve though is the food options and the lack of enthusiasm with the staff.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will pay more attention to staff training in order to improve service standard.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Luis
Standard King Room
Stayed in 2024年5月
Business travellers
21 review
5.0/5
Outstanding
Posted on 2024年5月21日
Enjoyed a relaxing time and a some Chinese tv
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Sevenster07
Standard King Room
Stayed in 2024年2月
Friends
3 review
5.0/5
Outstanding
Posted on 2024年2月19日
Hands down the best hotel I've stayed in. The room is amazing and comfortable. There is a huge swimming pool right next to a gym,then you can play some billiards in the lobby.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Guest User
Standard King Room
Stayed in 2024年4月
Couples
7 review
5.0/5
Outstanding
Posted on 2024年4月22日
The perfect stay at the hotel. Fully recommended
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Sheng Lay
Standard King Room
Stayed in 2024年1月
Business travellers
13 review
5.0/5
Outstanding
Posted on 2024年2月2日
The price of this hotel is reasonable it has a big room and the room is clean.. the hotel is opposite Terminal 1 of guangzhou baiyun airport. Very convenient for travelers with late flight arrivals. I was amazed by the personalized greetings of the hotel on the tv screen because my name was on it..
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Wee Hock
Standard King Room
Stayed in 2024年4月
Business travellers
1 review
3.7/5
Posted on 2024年5月2日
Hotel is clean and very near to airport.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Guest User
Standard King Room
Stayed in 2024年6月
Solo travellers
3 review
5.0/5
Outstanding
Posted on 2024年7月3日
Very convenient, no complaints. To walk from terminal 1 head to the Pullman hotel and follow the signs on the ground
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Scott
Standard King Room
Stayed in 2024年6月
Solo travellers
1 review
4.2/5
Very Good
Posted on 2024年6月30日
Due to a delayed flight, I arrived very late, or, rather, very early. Thought the hotel was a walk from the airport, but needed to find the shuttle from Terminal 2. It all went smoothly, just not what I expected at 1 A.M. Check in was good other than a slow couple in front of me. The room was clean and quiet. I only spent about seven hours in it in the end. Comfortable bed and good shower. Breakfast was varied and plentiful. The shuttle back to the airport was full, so don't show up at the last minute. Overall the hotel is a good deal.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Reille Family
Superior King Room
Stayed in 2023年12月
Solo travellers
1 review
5.0/5
Outstanding
Posted on 2023年12月28日
Excellent service. Room was super clean & spacious. Fantastic sized bed as well. Free shuttle to & from Terminal al 2, which was extremely helpful.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
GRACE fmlok
Standard King Room
Stayed in 2024年1月
Couples
39 review
5.0/5
Outstanding
Posted on 2024年4月14日
Nice room, clean and location is prefect. Near to MRT, just 5 min walk
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Guest User
Standard Twin Room
Stayed in 2024年6月
Friends
10 review
5.0/5
Outstanding
Posted on 2024年6月10日
Very convenient location for an overnight transfer with free shuttle to and from the airport. Beds were very comfortable too!
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel