the Castle Hotel, A Luxury Collection Hotel

the Castle Hotel, A Luxury Collection Hotel Reviews

the Castle Hotel, A Luxury Collection Hotel

No. 600 Binhai West Road, Shahekou District, Dalian, Liaoning, 116021, ChinaView Hotel Details
the Castle Hotel, A Luxury Collection Hotel
the Castle Hotel, A Luxury Collection Hotelthe Castle Hotel, A Luxury Collection Hotelthe Castle Hotel, A Luxury Collection Hotel
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the Castle Hotel, A Luxury Collection Hotel Guest Reviews

4.7/5
Outstanding
4111 reviews
Verified reviews
Location4.8
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(4111)
Positive reviews(3955)
Reviews with photos/video(1758)
Nice sea view(323)
Luxurious(197)
Friendly front desk staff(182)
Well decorated(94)
Perfect for kids(77)
Close to amusement park(71)
Has play area for children(47)
Offers pick-up/drop-offs(34)
Negative reviews(156)
Guest User
Deluxe Room - Sea-View (King bed)
Stayed in Sep 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Sep 3, 2024
The Castle Hotel is like The Ritz Carlton. The Castle focuses on guest satisfaction. As soon as you arrive, you are greeted in a warm manner. They all welcomed me in English which was welcoming! The Cobase Spa was amazing! I had a body scrub that was amazing. It was my birthday and the hotel sent a cake to my room. It was an amazing stay!
Response from Property: Dear guest, thank you very much for your love and recommendation. The Castle Hotel, a Luxury Collection Hotel, Dalian is located on the beautiful Xinghai Bay, with pleasant surrounding scenery. The century-old Luxury Collection brand brings you a destination experience with local style. We look forward to your visit again for an exquisite and extraordinary castle trip.
fary
Deluxe Room - Sea-View (King bed)
Stayed in Jul 2024
Travel with friends
15 reviews
4.7/5
Amazing
Posted on Aug 31, 2024
The Architecture is like European Style, amazing interior and exterior design, Luxury stay, one of the best hotel breakfasts in China for foreigners with huge variety. The list of things to enjoy are endless 👏but a bite too expensive, and for a hotel of this price there should be definitely a free mini bar and some free stuff in the room. Great sea and city view from the room.
6/11
Response from Property: Hello, honoured guest, thank you very much for staying at Dalian Party Castle Deluxe Selection Hotel. Regarding the problems you mentioned during your stay, we have timely feedback to the relevant departments to strengthen the improvement. Thank you again for choosing to stay in Dalian Party Castle Deluxe Select Hotel. Wish you a happy life.
Shwaty003
Deluxe Mountain-view Twin Room
Stayed in Aug 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Aug 31, 2024
Enjoyed my stay , it’s a must visit place again when in Dalian .
T
Deluxe Room - Sea-View (King bed)
Stayed in Jun 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jun 21, 2024
One of a fame in the region with its Bavarian-styled design and astonishing sea view. Hotel staff were friendly and helpful, very punctual when approached by hotel guests. Hotel facilities are well equiped with indoor swimming pool, gym room, sky garden, and indoor playground for different age of kids.
Response from Property: Hello valued guest, thank you very much for your favourite and recommendation.The Castle Hotel，A Luxury Collection Hotel，Dalian located in the beautiful Xinghai Bay, surrounded by pleasant scenery, the centuries-old Luxury Collection brand brings you a destination experience with local flavour. We look forward to seeing you again on your journey to this exquisite and extraordinary castle.
LNat
Deluxe Room - Sea-View (King bed)
Stayed in Jun 2024
Couples
2 reviews
4.7/5
Amazing
Posted on Jun 17, 2024
Such a great experience visiting here. Stunning view right at the window. The service was great. My girlfriend love here. I will be come back again for sure.
Response from Property: Hello valued guest, thank you very much for your favourite and recommendation.The Castle Hotel ，A Luxury Collection Hotel ，Dalian Located in the beautiful Xinghai Bay, surrounded by pleasant scenery, the centuries-old Luxury Collection brand brings you a destination experience with local flavour. We look forward to seeing you again on your journey to this exquisite and extraordinary castle.
Andy GG
Deluxe Sea-view Suite
Stayed in May 2024
Family
5 reviews
5.0/5
Outstanding
Posted on May 6, 2024
Amazing! A little bit of luxury in the busy, bustling hub of Dalian. Stunning location, excellent views and perfect room. Will definitely stay again. Also very convenient for the zoo, walking distance.
Response from Property: Dear distinguished guest, thank you for staying at The Castle Hotel, A Luxury Collection Hotel, Dalian and thank you for taking the time to share your recent experience with us. Providing the highest level of hospitality is always our number one priority. We hope to see you again whenever your travels bring you back to Dalian!
Vicki S.
Premier Apartment - 1-Bedroom, Sea-View
Stayed in Apr 2024
Couples
2 reviews
4.7/5
Amazing
Posted on Apr 6, 2024
We found this hotel to be extremely enjoyable!! Many of the staff could speak English and there was no stress to communicate what we needed. The interior and exterior are beautiful. The breakfast and dinner buffets were very tasty. Best breakfast buffet we’ve had in China so far! The only improvement would be the smell of the bedding in the room. It smelled just a bit dusty.
Response from Property: Thank you for staying at The Castle Hotel, A Luxury Collection Hotel, Dalian. Located on the lotus mountain, the hotel was dedicated designed with a German-Bavarian style architecture. The hotel features 292 guest rooms, 3 restaurants and 2 lounges, most of them has beautiful ocean view. Executive Chef and his team provides authentic Dalian gourmet along with international delicacies. Thank you again for your comments.
Guest User
Deluxe Room - Sea-View (King bed)
Stayed in Apr 2024
Family
4 reviews
4.2/5
Very Good
Posted on Apr 4, 2024
Lovely stay for a night. Good Service and spacious room. magnificent indoor design and nice ocean view
Anh
Deluxe Apartment - 1-Bedroom
Stayed in Mar 2024
Business travellers
19 reviews
5.0/5
Outstanding
Posted on Mar 14, 2024
Nice hotel, helpful staffs. However, the hotel should care more about the cleanliness and security.
Response from Property: Thank you for staying at The Castle Hotel, A Luxury Collection Hotel, Dalian. Located on the lotus mountain, the hotel was dedicated designed with a German-Bavarian style architecture. The hotel features 292 guest rooms, 3 restaurants and 2 lounges, most of them has beautiful ocean view. Executive Chef and his team provides authentic Dalian gourmet along with international delicacies. Thank you again for your comments.
Tltl10
Family Suite
Stayed in Mar 2024
Solo travellers
10 reviews
4.2/5
Very Good
Posted on Apr 6, 2024
window is very dirty but the interior is beautiful and stunning
Response from Property: Thank you for staying at The Castle Hotel, A Luxury Collection Hotel, Dalian. We will strengthen the room care, no matter you have any problems during your stay, you can contact the hotel luxury selection of ambassadors, luxury selection of ambassadors will be 24 hours for your attentive service, so that you have a home away from home feeling. We look forward to seeing you again.
Guest User
Deluxe Mountain-view Twin Room
Stayed in Mar 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Mar 28, 2024
This hotel is the best, and I definitely would come back !
Response from Property: Thank you for staying at The Castle Hotel, A Luxury Collection Hotel, Dalian. Located on the lotus mountain, the hotel was dedicated designed with a German-Bavarian style architecture. The hotel features 292 guest rooms, 3 restaurants and 2 lounges, most of them has beautiful ocean view. Executive Chef and his team provides authentic Dalian gourmet along with international delicacies. Thank you again for your comments.
Yeeko
Deluxe Apartment - 1-Bedroom
Stayed in Dec 2023
Couples
18 reviews
5.0/5
Outstanding
Posted on Jan 5, 2024
My second stay here ! And you’ll probably see me more in the future! It’s my favorite hotel to stay in Dalian ! I highly recommend!! The service is amazing ! The rooms are clean and the interior looks are exquisite and pretty . The view outside is magnificent and I was in awe !! My favorite hotel ! I will come again very soon ~~~~❤️
Response from Property: Thank you for staying at The Castle Hotel, A Luxury Collection Hotel, Dalian. Located on the lotus mountain, the hotel was dedicated designed with a German-Bavarian style architecture. The hotel features 292 guest rooms, 3 restaurants and 2 lounges, most of them has beautiful ocean view. Executive Chef and his team provides authentic Dalian gourmet along with international delicacies. Thank you again for your comments.
Guest User
Deluxe Room - Sea-View (King bed)
Stayed in Dec 2023
Couples
2 reviews
3.0/5
Posted on Jan 6, 2024
Do not use the laundry service here which is unreasonably expensive! For one off laundry service, they charged me more than RMB 500! If this much expensive, they should have informed me but they didn’t let me know how much it will cost before I use the service. So I made a complaint against them and they did not apologize at all!
Response from Property: Dear distinguished guest, please allow us to extend to you our most sincere apologies for the failure on our part to provide you an excellent stay. Your feedback has been shared with the relevant departments concerned and we shall be earnestly taking corrective steps and measures to improve. We will further strengthen the training of staff and standardize the laundry service process. Thank you again for choosing to stay in The Castle Hotel, A Luxury Collection Hotel, Dalian.
Guest User
Deluxe Room - Sea-View (King bed)
Stayed in May 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Jun 24, 2024
This hotel is beautiful and staffs are very friendly. My family had a great time staying in this hotel.
Response from Property: Hello valued guest, thank you very much for your favourite and recommendation.The Castle Hotel，A Luxury Collection Hotel，Dalian located in the beautiful Xinghai Bay, surrounded by pleasant scenery, the centuries-old Luxury Collection brand brings you a destination experience with local flavour. We look forward to seeing you again on your journey to this exquisite and extraordinary castle.
WandererMJ
Deluxe Sea-view Suite
Stayed in Dec 2023
Family
2 reviews
4.5/5
Great
Posted on Jan 23, 2024
We had a great stay! The staff were nice and accommodating.👌🏼
Response from Property: Thank you for staying at The Castle Hotel, A Luxury Collection Hotel, Dalian. Located on the lotus mountain, the hotel was dedicated designed with a German-Bavarian style architecture. The hotel features 292 guest rooms, 3 restaurants and 2 lounges, most of them has beautiful ocean view. Executive Chef and his team provides authentic Dalian gourmet along with international delicacies. Thank you again for your comments.