Premier Inn London Croydon South (A212) Guest Reviews
4.1/5
Very Good
46 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
We so loved our stay, the welcome we received on arrival after our long journey was so wonderful. The room was great very clean and the bed was one of the most comfortable I have ever slept on, we all had the best nights sleep. Very quiet room and great for the family. Would highly recommend.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 31, 2024
While Mabel was assisting me, a woman came over and interrupted our process with verbal aggression. Mabel remained completely polite, both with me and with the woman.Thank you, Mabel, for the care you provided and for the effort in your work.
Guest User
Stayed in Nov 2024
Business travellers
5.0/5
Outstanding
Posted on Dec 2, 2024
A friendly welcome when checking in to the hotel. Nicely maintained rooms and communal spaces. Will stay again when working in the area as it was easy to park and well located. The restaurant is next door which is convenient and the whole experience was exactly what I expect from the chain.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 29, 2024
Our stay at this hotel was nothing short of perfect. From check-in to check-out, the professionalism of the staff was evident in every interaction. Huge thanks to the housekeeping staff for maintaining our room impeccably clean—your hard work doesn’t go unnoticed! Thank you to the entire team for making our stay so enjoyable.
aisha k
Stayed in Apr 2024
Family
4.0/5
Very Good
Posted on May 26, 2024
dinner next door was a bit crap so 4/5 but great customer service in the hotel, breakfast and dessert were fine :) the actual hotel is quite attractive to the eye too from the outside. to be honest, it’s a very standard premier inn. rooms have tvs, wifi is a bit slow but that’s expected from a hotel tbh
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Nov 13, 2024
Lots of positives. Though self check in, there was quickly a member of staff there to help out. The lovely quality of the matress and bedding made for the best nights rest I've had in a while. For both breakfast services, I felt I had my very own breakfast angel in Marcia! Though being very busy, she noticed I was looking for something specific and took the time to help me out. Greeted me the next morning, helped me further, she is naturally warm and welcoming and hard working! Thank you again Marcia!
Compass17247540257
Stayed in Oct 2024
Other
1.0/5
Posted on Nov 6, 2024
The hotel itself is in a great location, staff are friendly and helpful, plenty of parking and all you'd expect from a Premier Inn but the walls are paper thin. We've visited three times now and each time we've been kept awake by noisy families or on the last visit, snoring from the next room. We're not especially light sleepers but the building design is so poor, if you happen to be next to an occupied room then there will be noise. We don't have a great deal of choice for hotels in the area so I honestly don't know whether we'll be back and if it wasn't for the noise it would be perfect but we never get a nights sleep. Obviously there's nothing that could be done to fix this, it's such a shame.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 28, 2024
Excellent hotel with attentive staff, modern amenities, and spotless rooms. The location is perfect for exploring the city, and the breakfast buffet is varied and delicious. Highly recommend! The bed was incredibly comfortable, with plush pillows and a cozy mattress that made for a perfect night’s sleep.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 28, 2024
Friendly and efficient staff. Check-in was quick, and the team was helpful with local recommendations. Amenities: There's an on-site restaurant serving good value meals, including a nice breakfast buffet. Free parking is also available, which is a bonus in Guildford. Cleanliness: The room and common areas were very clean and well-maintained, as expected from Premier Inn. Overall: A reliable and affordable option for a stay in Guildford. Ideal for both business and leisure, with a great location and comfortable rooms.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 27, 2024
Great rooms, clean and comfy, brilliant staff..very helpful and always did it with a smile. Special thanks to Ram for all your help. Breakfast was great too lots of choice and hot food... need new toasters though so slow and very ineffective
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 16, 2024
Great location, very handy to go into the city, the staff is just lovely, very friendly and polite, always smiling and very helpful. The breakfast was very tasty with plenty of choices, it was quite impossible not to find something good to eat. Definitely will return.
Guest User
Stayed in Sep 2024
Couples
1.0/5
Posted on Oct 8, 2024
We booked this room to attend an event locally, was suprised by the cost! Quite expensive for a budget hotel. The room had an awful smell, window didn't open, Mouldy room - walls and ceiling and stains on bed. no staff around to help. Avoid at all costs
Guest User
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 25, 2024
The location is great for all our travelling needs. Facilities great and exactly what you expect from a Premier Inn. What made it excellent was the staff at Premier Inn and the Beefeater for our breakfast, everybody was so lovely and helpful. A special thanks to Mabel, you went above and beyond to help us, you are amazing and helped our trip even more memorable. Look forward to seeing you all next year x
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 21, 2024
Excellent service provided as soon you enter into this hotel.veru friendly lady in reception well come with big smile on the face.room was spotless clean.there is tea and coffee facility in the room with biscuits.will definitely going back there