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We prefer Ginger group and this was our 12th visit to Ginger Panjim. Everything was fine till we got stuck up in the hotel lift on the Diwali day during the power cut. Though the lights of the lift got on as soon as the generator started but lift was not working. The emergency bell as well as the lift telephone were not working. I had to call hotel reception for help. I was sweating by this time. Unfortunately the hotel people had no knowledge about the performance of the lift. It's very risky. Staff present there were apologising but that's not the solution. The change over time from electricity power cut to generator must be reduced.

This hotel is perfect in terms of everything be it the food or the ambience or even the people. We were assisted by the manager who was extremely courteous and accommodating to everything we needed. We loved the place so much that the 2 days we were there we did not get out of the hotel for lunch or dinner.

I had stayed at Grand Hyatt Goa for 3 nights with family. Check in was very smooth. Mridusmitha was really a great help. Special thanks to Front office ***ager V***n and the team.It was such a great experience where we had spent an entire day inside the property enjoying all the facilities. The property is very close to nature with lot of greenery. Kids enjoyed the variety of recreation activities. My son did a sailing course and I strongly recommend this activity. It was great fun and the entire team of aqusail were very friendly and professional. The pools were well maintained and the staff were very attentive. Special thanks to Gaurav and Naresh from pool side. The spa and fitness center was amazing and very well maintained. Special thanks to spa director Dr. Ratheesh for ensuring a great experience at the property and assisting on planning our days there. The food was yummy. Special thanks to the great service at Lounge from Vikas. House keeping staff were very thorough and room was Luxurious and very well maintained. Special thanks to the house keeping ***ager Mr. Panda for checking on us throughout the stay. Overall it was an amazing and memorable experience. Thank you Grand Hyatt Goa team.

Wow! Wow! Wow! Thats what we can truly say about Doubletree! Nithesh, Syantika & Shivram the 3 of them really made our stay Great and Wonderful! They deserve the recognition for their service. The night we arrived, we were welcomed by Nithesh at the reception. The check in was quick and Nithesh followed us all the way to our room giving us information on the bfast, facilities, f&b and other details that we needed to know! Great Service, Nithesh! At the cafe during bfast, we were served by Shivram. He made sure we did not miss a thing! Shivram, we were looking out for you over the next few days, but maybe you were on another shift. Great Service, Shivram! Last but not least, Syantika! Although you are a newbie, you did not seem like a newbie at all! Your charm and must-do attitude, awesome! Both my wife and me felt, that your truthfulness in attending to a query that we asked you, and getting an almost immediate response, just speaks a thousand words! Keep up your good work and you will go a long way! Thank you also to the ***agement and team of Doubletree Goa!