Caiyun Lake Holiday Inn Express Reviews

Response from Property: Dear guest,Thank you for sharing your experience of staying at our hotel for 3 nights. We are delighted to know that you had an excellent stay at our hotel and many thanks for your positive comments, they really are motivating for the whole team!We are happy to know that you are satisfied with our hotel's cleanliness and staff services.We look forward to having you stay with us again soon. Best Regards,IHG Social Listening Team

Response from Property: Dear guest,Thanks for choosing to stay with us.Our restaurant cook does an amazing job, it sounds like you were able to enjoy a meal breakfast which is great to read. Our hotel is still ideally located, close to Chongqing West Railway Station, the metro ring road, Chongqing Olympic Centre and Chenjiaping Exhibition Centre, and also within easy reach of major leisure attractions: Jiefangbei, Chaotianmen, Magzikou, Baigongguan, Chongqing Zoo, etc. In future, we will continue to enhance our service training and improve our service quality.Please come back and see us again soon. Best regards，IHG Social Listening Team

Response from Property: Dear guest,Thanks for choosing to stay with us and taking your time to write a review regarding your recent visit to our hotel. We are delighted to know that our convenient location, free breakfast and self laundry service provided were well to your liking. It's certainly something that all of our staff takes pride in. Hope you can choose to stay with us again.Sincerely,IHG Social Listening Team

Response from Property: Dear guest, thank you for your detailed review. Xiaozhi is very happy to receive your recognition. The hotel is located in the core area of ​​Erlang, with twin city-level main roads passing by (Yingbin Avenue, Inner Ring Expressway), with convenient transportation. It is very convenient to go to the West Railway Station or the Inner Ring Road. This is also a major advantage of our hotel. The hotel is close to the pleasant Caiyun Lake Park, providing guests with a good place to relax. The surrounding shopping malls, subways and other facilities also provide great convenience for your daily life. As a member of the InterContinental Hotels Group, we have been committed to providing guests with high-quality services and facilities. Our guest rooms are very spacious and comfortable, with excellent lighting. We select Jinkel beds and soft and hard double pillows for a refreshing bath. Facilities, LCD TVs, ergonomic tables and chairs, leisure sofas, and nutritious breakfast will help you relieve the fatigue of traveling. We look forward to seeing you again and wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: 親愛的客人您好，細細品讀您的點評，生怕錯過任何一份誠摯的心意；未讀完就已滿心感動，感動於您對小智的用心解讀，這份知遇之恩實屬難得。酒店臨近彩雲湖公園，步行即可抵達龍湖重慶雲領天街，周圍完善的生活配套設施為您的吃住行遊購娛帶來極大的便捷。酒店精心設計，合理佈局，在客房內配有潔凈温馨的寢具與優質床品，全套品牌衞浴加高水壓恆温出水，符合人體工學的桌椅和精緻的傢俱等，恰如您的旅途所需。我們還提供免費中西式早餐，自助洗衣閣，洗衣機、烘乾機、電熨斗等配套設施齊全，為有需要的客人提供更多便利，讓旅途變得更輕鬆。每天清晨，小智精心準備了自助式智選早餐，有中西結合的菜品，本地特色美食，以及現場製作的明檔，還有必不可少的智選現磨咖啡，營養均衡搭配，供應時間寬裕，喚醒您對新的一天的美好希望。期待您再次蒞臨，祝您旅途愉快！智選假日賓客關懷團隊

Response from Property: Dear guest, thank you very much for your positive review of our hotel! As a mid-range select-service hotel under the InterContinental Hotels Group, the simple yet stylish decoration and high-quality decoration in the room are designed to create an elegant and comfortable accommodation environment for you. In the guest room, the thoughtfully configured bed faces the LCD TV, so you can enjoy the embrace of the bed and exciting TV programs at the same time; the hearty shower system, fast constant-temperature hot water, and separate wet and dry bathrooms can wash away the hard work of the journey. The rich variety of breakfast is also a highlight of our hotel. We are glad that you like our coffee and noodles pairing, especially the toppings of the noodles, which incorporate Chongqing's special flavor, allowing you to feel the uniqueness of Chongqing while tasting the food. charm. We sincerely welcome you to visit again and wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, Xiaozhi thanks you for accompanying us all the way! Your support and trust are our greatest encouragement. We strive to provide every detail of our service, just to provide more convenience to our guests during their journey. Our friends are adaptable and fully prepared to make your stay more relaxed and comfortable. One of Xiaozhijia's brand features is the sumptuous and delicious Smart Breakfast. The combination of Chinese and Western dishes plus local delicacies is a nutritionally balanced combination suitable for adults, children and the elderly to enjoy and fill the new day with energy. vitality. We sincerely welcome you to come again next time and wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for your review. All our staff feel extremely honored and excited to receive such high praise and affirmation from you. Every stay is a new beginning, which requires our care and care. We always put the cleanliness and comfort of the room first, using high-standard cleaning procedures and high-quality bedding to ensure that every guest can enjoy the warmth and cleanliness of home. Xiaozhi has carefully prepared a self-service breakfast, which includes a combination of Chinese and Western dishes, local specialties, and open stalls made on site. There is also the essential smart selection of freshly ground coffee, which is nutritionally balanced and has ample supply time to wake you up. A wonderful hope for a new day. We look forward to seeing you again and wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for visiting Holiday Inn Express Caiyun Lake (Chongqing West Station Branch). We are very sorry for the inconvenience caused to you by the air conditioning and refrigeration issues. We particularly value your feedback and will investigate and rectify the issues you raise. In the hot summer, we deeply realize that air conditioning and refrigeration are the basic conditions for ensuring a comfortable stay for guests. We will actively take measures to strengthen the maintenance and management of central air conditioning to ensure that every guest can enjoy a comfortable accommodation environment. Thank you again for your feedback and suggestions. We will work harder to improve and enhance our services and facilities to provide every guest with a better accommodation experience. We look forward to having the opportunity to serve you again and wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you very much for your detailed evaluation and high praise! Xiaozhi wholeheartedly creates a simple, warm, comfortable and convenient stay environment for guests to rest, relax and work. It is truly a smart choice. The hotel has convenient transportation and is adjacent to Chongqing West Railway Station, Metro Circle Line, Chongqing Olympic Center and Chenjiaping Exhibition Center. It is also easily accessible to major leisure attractions: Jiefangbei, Chaotianmen, Ciqikou, Bai Gongguan and Chongqing Zoo. Xiaozhijia has a fresh, tidy and welcoming lobby, friendly, efficient and professional staff services, warm, clean and well-equipped guest rooms, a nutritious breakfast buffet, and free and ample parking spaces... Here, We take care of every detail to give you a safe and comfortable place to rest. We sincerely look forward to your visit again. Wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: Hello dear guest, thank you for taking the time out of your busy schedule to leave a nice review for Xiaozhi! A comfortable stay is the expectation of every traveler when away from home. We have always been adhering to thoughtful, enthusiastic and perfect service standards to provide guests with a satisfactory stay experience. The hotel decoration is simple and fashionable, the guest rooms are elegant and comfortable, and the layout is reasonable. It is equipped with high-definition LCD TV, rich and delicious Chinese and Western breakfast, high-speed broadband Internet, imported comfortable beds, comfortable soft and hard pillows, sitting and sleeping sofas and other complete facilities. Everything is available, bringing you the freedom and comfort of home. The hotel is located in Erlang, Jiulongpo District. It has an excellent geographical location, with twin city-level main roads passing by (Yingbin Avenue, Inner Ring Expressway), adjacent to Chongqing West Railway Station, Metro Ring Line, Chongqing Olympic Center and Chenjiaping Exhibition Center, and nearby Caiyun Lake Park. Beautiful environment, fresh air, a good choice for leisure and relaxation. We look forward to seeing you again and wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for choosing to stay at our hotel during your trip to Chongqing. We are very sorry for the inconvenience and trouble caused to you by the unprofessional service at the front desk and the noisy surrounding environment. We will continue to strengthen staff training and management to ensure that every guest receives professional and efficient front desk service. At the same time, we actively communicate and coordinate with shopping malls and surrounding merchants to minimize the impact of external noise on guest rooms and ensure that every guest can rest peacefully. If you are a light sleeper or feel that the surrounding environment affects your sleep, you can contact the staff in time, and Xiaozhi will try to arrange a quieter room for you based on the response. We sincerely look forward to having the opportunity to welcome you to visit us again. Have a nice trip! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello, thank you for choosing to stay at Holiday Inn Express Caiyun Lake (Chongqing West Railway Station). We are very happy to see that you have spent a pleasant stay here. The hotel is located in Erlang, Jiulongpo District, with a superior geographical location. It is adjacent to Chongqing West Railway Station, the subway ring line, and two city-level main roads (Yingbin Avenue, Inner Ring Expressway). You can quickly reach major business districts in the main city by car. The rich and delicious buffet breakfast is the brand feature of the hotel. It carefully serves fresh fruits and vegetables, sweet pastries, authentic cereals, various beverages, freshly ground coffee and noodles, combining Chinese and Western, with local characteristics, to replenish your energy. Warm, considerate, professional and efficient service is our service concept throughout the whole process. We always keep it in mind and take it seriously. Your recognition is the biggest driving force for our continuous efforts. We will continue to provide you with the best accommodation services and a comfortable stay experience. We hope to serve you again as soon as possible. I wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for visiting Holiday Inn Express Caiyun Lake (Chongqing West Station Branch). Xiaozhi does his best to provide you with all-round care, down to the smallest detail, to ensure that you always feel comfortable and at ease during your journey. Our rooms are designed with guests' needs in mind, providing comfortable beds, clean and comfortable spaces and complete facilities. The nutritious and hearty breakfast prepared for you every day will keep you energetic during the journey; Xiaozhi always adheres to the attentive attitude to create a comfortable and comfortable journey for you. We sincerely look forward to serving you again and making your journey better. I wish you a happy life! Holiday Inn Express Guest Care Team