Premier Inn Cheltenham Central (West/A40) Hotel

Spacious room. Quiet. Short distance to Cheltenham Spa train station. Very close to Waitrose. However, no phone signal when in the room. We had to use Hotel wifi which is extremely slow.

Lovely staff, very clean. The breakfast was presented beautifully and cooked to perfection by Joel, a credit to the company. Will definitely visit again. Thank you James Fox

I spent two nights here and it is well situated an easy walk from the centre of Cheltenham, the check in was really quick and the staff friendly. Its a smaller Premier Inn so the room didnt have a fridge or a safe but that really didnt matter, it was clean, comfortable, quiet, the bed was really comfortable and i had a really good nights sleep. I enjoyed the breakfast i had the full english option with the continental or you can have the continental option only, if you dont fancy walking into the centre the bus stop is handy with busses running every 10 minutes.

We parked fairly easily although a lot of the spaces are now used by people parking for McDonalds. The front of the hotel looks shabby now, but it did once look quite smart. Checking in was easy & our room looked pretty good. The beds & pillows were really comfy, as always. The bathroom looked in need of refurbishment. The towel rail was rusty. there was what looked like tin foil hanging off the shower curtain rail. In the bath here was thick black mould behind the soap dispenser, around the grab handles and under the overflow. This is purely due to a lack of proper cleaning & would be easy to remove with a squirt of household spray and an old toothbrush. The floor had an area of very thick dust. 2 mugs were provided so we could make tea or coffee but no glasses. Internet access was very dreadful and we chose not to pay an additional £5/day to upgrade - it's never been that bad when we've stayed here before so we think this is just a scheme to get an extra £5 a day from us. We've been coming for a couple of days once a year for quite a number of years and although the beds are still really comfy it all looks rather shabby now. I think we may have to look for an air B&B next year.

We stayed at the premier inn Cheltenham central (west/a40) hotel Came up for a wedding, lovely stay and the the breakfast was absolutely delicious , all prepared by the Chef Joel , he went above and beyond in providing an exemplary service throughout ..