Hansi Xihu Hotel (Chaozhou Ancient City Paifang Street)

Hansi Xihu Hotel (Chaozhou Ancient City Paifang Street) Reviews

Hansi Xihu Hotel (Chaozhou Ancient City Paifang Street)

No.98 Zhongshan Road, Xiangqiao District, Chaozhou, Guangdong, ChinaView Hotel Details
Hansi Xihu Hotel (Chaozhou Ancient City Paifang Street)
Hansi Xihu Hotel (Chaozhou Ancient City Paifang Street)Hansi Xihu Hotel (Chaozhou Ancient City Paifang Street)Hansi Xihu Hotel (Chaozhou Ancient City Paifang Street)
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Hansi Xihu Hotel (Chaozhou Ancient City Paifang Street) Guest Reviews

4.7/5
Outstanding
6018 reviews
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(6018)
Positive reviews(5973)
Reviews with photos/video(3036)
Friendly front desk staff(890)
Close to scenic area(453)
Delicious breakfast(432)
Convenient parking(379)
Well designed(245)
Tasty coffee(55)
Secluded lake view(51)
Negative reviews(45)
Serli Xie
Grand Lake-View Family Room With Air Purifier
Stayed in Feb 2025
Family
3 reviews
5.0/5
Outstanding
Posted on Mar 6, 2025
Very convenient location and good service. Family room was neat and tidy. Appreciate the daily laundry service and free snacks and drinks at the hotel. Staff were also very polite and professional. Would recommend people coming to chaozhou to stay here!
Response from Property: 親愛的小主!看到您的點評,小熙們內心十分感動!因為您的鼓勵,我們會越來越好!因為您的支持,我們會越來越努力!一杯温熱的茶水,一聲親切的問候,一抹發自內心的微笑,是小熙們的熱心與貼心。滿意衹是起點,驚喜與感動才是小熙們前進的方向!
Guest User
Starry Sky Movie Room With Air Purifier
Stayed in Jan 2025
Couples
2 reviews
5.0/5
Outstanding
Posted on Feb 13, 2025
Excellent location, great way to be close to pedestrian streets and the lake while still being in a quiet space Super comfortable bed too!
Response from Property: I am so happy to see your good comments! As long as you are comfortable, Xiaoxi feels that no matter how much we pay, it is worth it. It is Xiaoxi's honor to meet you on the journey, and it is Xiaoxi's greatest comfort to give you comfort and happiness in a short journey. Xiaoxi believes that we have formed an indissoluble bond, and Xiaoxi hopes that you can protect this hard-won fate with Xiaoxi. Looking forward to providing services for your next charming Chaozhou trip.
Lian Ser
Balcony Lake-View Double Bed Room With Air Purifier
Stayed in Dec 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Jan 5, 2025
Very nice room, great service. Love the Chinese elegant room design and complimentary snacks. Lobby was very elegant with 3D art and lady playing qin. Breakfast was excellent offers both western and Chinese options but I absolutely the bee hoon soup.
6/9
Response from Property: Dear guest, hello! We are very sorry that you were not satisfied. All the partners of the company have always believed that we should treat guests like family with a sincere heart. Maybe we still have some shortcomings, so we are disappointed. We are not afraid to face your criticism and suggestions for improvement, because this is to enable us to better face the shortcomings and make improvements, so that we can improve better. We are afraid that you will leave silently without being satisfied, and even without giving us the opportunity to improve. That is our invisible loss. Thank you very much for your criticism and comments to us. We will definitely improve immediately and provide better services. We look forward to your visit again next time!
marcuskhoo27
Starry Sky Movie Room With Air Purifier
Stayed in Nov 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
This is one of the best hotels I have stayed in recently. Although it takes about 40 minutes (via Didi Car) to travel from Chaosan Station, the hotel is nicely located opposite West Lake/Park and near major tourist attractions (Kai Yuan Temple开元寺, GuangJi Tower/Wall/Bridge 广济桥), shops and eateries (Paifang Food Street牌坊街, XiNan Food Street 西南路). There are a few decent restaurants just beside the hotel too. Art Hotel Han Si XiHu lives up to its name as the hotel is beautifully decorated with art pieces, especially at the lounge area where there is a nightly Chinese string instrument (Guzheng) performance (except Tuesdays). A shoutout to the hotel staff : - the warm and helpful reception staff (Miss Chen 陈小姐 and Miss Li 李小姐) - the excellent housekeeping staff who thoughtfully supplied extra coffee bags after knowing I drink coffee - the service staff who did not just walk past me but greeted me and also introduced me to the free Chaozhou dessert (evenings only) and tea provided at the reception lounge The hotel room we booked was very spacious and the amenities were adequate and of high quality (think there isn’t a room safe but no biggie). There was even a complete tea set to make a proper cup of Chinese tea. A room air purifier and dehumidifier are provided. The bed is big and comfortable with adequate pillows. The aircon here works perfectly unlike other hotels’ useless control settings. I like the huge projector screen entertainment system except there isn’t much to offer non-Chinese guests. Soundproofing-wise, we could occasionally hear neighbouring room doors close and people talking in the corridors but it wasn’t a big issue. The shower and toilet area is large but the entire floor will become wet & slippery after a shower as there isn’t a screen to contain the spray from the shower. The hotel does provide a floor mat and bathroom slippers to prevent slipping.
Response from Property: Dear little master! Seeing your comments, Xiaoxi is very touched! Because of your encouragement, we will get better and better! Because of your support, we will work harder and harder! A cup of warm tea, a cordial greeting, and a smile from the heart represent the enthusiasm and thoughtfulness of Xiao Xi. Satisfaction is only the starting point, surprise and excitement are the direction for Xiaoxi's progress!
Guest User
Grand Lake-View Family Room With Air Purifier
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 19, 2024
Great hotel! They even gave us one extra breakfast for my mom who was traveling with us. Highly recommended.
Response from Property: 感謝您選擇我們韓思熙湖酒店,我們萬分榮幸能為您服務。酒店準備了多種不同佈局的房型以供不同客人選擇,希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Guest User
Guestroom - Lake-View (Queen bed)
Stayed in Nov 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 20, 2024
Great hotel. The service is excellent. Provide free laundry every day. Free tea and dessert every day, very tasty. The receptionist 6 and 10 gave us the best services, help and support. The location is very good. The breakfast is not bad. I will book again. 很棒的酒店。服务很棒。每天提供免费洗衣服务。每天提供免费茶和甜点,非常美味。前台 6 和 10 为我们提供了最好的服务、帮助和支持。位置很好。早餐还不错。我会再次预订。 Super hôtel. Le service est excellent. Vous pouvez demander de laver votre linge gratuitement tous les jours. Thé et dessert gratuits tous les jours, très savoureux. Les réceptionnistes 6 et 10 nous ont donné les meilleurs services, aide et soutien. L'emplacement de l'hôtel est très bien. Le petit déjeuner n'est pas mauvais. Je réserverai à nouveau.
Response from Property: Dear little lord! Seeing your comments, Xiaoxi and we are deeply touched! Because of your encouragement, we will get better and better! Because of your support, we will work harder and harder! A cup of warm tea, a warm greeting, and a smile from the heart represent the enthusiasm and thoughtfulness of Xiaoxi and his friends. Satisfaction is just the starting point, surprise and touching are the direction for Xiaoxi and others to move forward!
Xiang Ling Adelina
Grand Lake-View Family Room With Air Purifier
Stayed in Nov 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Dec 18, 2024
Location is near to the West lake and convenient to travel. Walking distance to local attraction. Room is big enough for 3 person and clean to stay in.
Response from Property: 親愛的小主,感謝您的表揚與認可,小熙心裏美滋滋的呢,酒店是我們的基礎,服務是我們的根本。人文的風格在熙湖,温馨的感受在熙湖,舒適的體驗在熙湖。出門在外衹為能在城市之中得到心靈的放鬆,精神的充實,這就是韓思熙湖酒店,韓思熙湖始於酒店,但不止於酒店,期待與您下一次的美好邂逅。小熙在這祝您生活愉快!事事順心!
Xiao Shan
Guestroom - Lake-View (Queen bed)
Stayed in Nov 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 28, 2024
The location of the hotel is superb.. easier to access to town area and tourist spots
Response from Property: 親愛的小主,感謝您的表揚與認可,小熙心裏美滋滋的呢,酒店是我們的基礎,服務是我們的根本。人文的風格在熙湖,温馨的感受在熙湖,舒適的體驗在熙湖。出門在外衹為能在城市之中得到心靈的放鬆,精神的充實,這就是韓思熙湖酒店,韓思熙湖始於酒店,但不止於酒店,期待與您下一次的美好邂逅。小熙在這祝您生活愉快!事事順心!
HweeJiau
Grand Lake-View Family Room With Air Purifier
Stayed in Nov 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Dec 27, 2024
Great location, clean room, attentive and friendly staff. Breakfast is average.
Response from Property: 看到您的五星好評,小熙開心得不得了,非常感謝您對本店服務的認可,我們會繼續學習,為客户們提供更好的入住體驗,不忘初心方得始終,期待與您的再次光臨!
QSW Song
Balcony Lake-View Double Bed Room With Air Purifier
Stayed in Oct 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 28, 2024
Nice location, walk at West Lake every morning. Tasty and healthy choices of breakfast. Self free laundry is a bonus.
Response from Property: Xiaoxi is very happy to see your five-star praise. Thank you very much for your recognition of our service. We will continue to learn and provide customers with a better stay experience. Only by staying true to our original aspirations can we always succeed. We look forward to seeing you again. Come!
Guest User
Grand Lake-View Family Room With Air Purifier
Stayed in Oct 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Nov 24, 2024
Good experience and clean rooms. Very convenient location
Response from Property: Seeing your five-star review, Xiaoxi is extremely happy. Thank you very much for your recognition of our service. We will continue to learn and provide customers with a better stay experience. Only by staying true to our original intention can we always be happy. We look forward to your visit again!
Guest User
Grand Lake-View Family Room With Air Purifier
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 6, 2024
Very good service. Sure will come back again
Response from Property: Seeing your five-star review, Xiaoxi is extremely happy. Thank you very much for your recognition of our service. We will continue to learn and provide customers with a better stay experience. Only by staying true to our original intention can we always be happy. We look forward to your visit again!
Pang
Guestroom (Queen bed)
Stayed in Jan 2025
Couples
5 reviews
4.5/5
Great
Posted on Feb 19, 2025
The hotel is located next to the lake which is cooling and has nice scenery. The location is near to the old city and other places as well as famous restaurants. Would definitely recommend staying at this hotel when visiting Chou Chow. There are various free tea and fresh desert every night. A free laundry service is also included which is not available elsewhere.
Response from Property: 尊敬的賓客:您好!首先感謝您入住韓思熙湖酒店,謝謝您的寶貴意見,對於此次入住給您帶來體驗上的欠佳,我們深感抱歉!我們將繼續努力,為您及更多客人提供更優質更個性化的服務。誠摯期待您和家人、朋友的再次到來,祝您生活愉快!
tinebabe
Guestroom (Queen bed)
Stayed in Sep 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Oct 11, 2024
Good location and very nice staff! Worth to recommend!
Response from Property: Distinguished Guests: Hello! Thank you for your five-point evaluation, we will continue to work with your encouragement and support, I believe we will do better! Thanks for the support! Bon Voyage!
Shao Peng Cheng
Balcony View Double Bed Room With Air Purifier
Stayed in Sep 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
Good view good location good service
Response from Property: 親愛的小主,感謝您的表揚與認可,小熙心裏美滋滋的呢,酒店是我們的基礎,服務是我們的根本。人文的風格在熙湖,温馨的感受在熙湖,舒適的體驗在熙湖。出門在外衹為能在城市之中得到心靈的放鬆,精神的充實,這就是韓思熙湖酒店,韓思熙湖始於酒店,但不止於酒店,期待與您下一次的美好邂逅。小熙在這祝您生活愉快!事事順心!