Plot 181, 3B, Industrial Area Phase I, Chandigarh, 160002, IndiaView Hotel Details
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Novotel Chandigarh Tribune Chowk Guest Reviews
3.9/5
Good
69 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(69)
Positive reviews(45)
Reviews with photos/video(3)
Great location(2)
Negative reviews(4)
Anonymous User
Stayed in Jun 2024
Family
9 reviews
1.0/5
Posted on Jul 17, 2024
I booked a prepaid stay at this hotel, including breakfast, but due to a last-minute transportation cancellation, I had to cancel my reservation. I spoke with 3 different hotel representatives over the phone, and they all assured me that cancellation would not be a problem given the circumstances. However, when I followed up, the hotel refused to refund or modify my prepaid booking.
Despite my polite requests and explanations, the hotel was only interested in taking my money without providing any service or accommodation. They kept delaying a decision and ultimately told me that the prepaid booking could not be changed or canceled. This was an extremely frustrating and disappointing experience, especially from what is supposed to be a 5-star establishment.
I ended up paying completely out of pocket for a stay that never happened, all because the hotel prioritized keeping my money over addressing my valid situation and requests. I would strongly caution anyone from booking with this hotel, as their customer service is severely lacking, and they do not seem to value their guests or act in good faith. An absolutely pathetic experience overall!
Pattama
Stayed in Jul 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Aug 29, 2024
Good service, nice room and lovely hotel.
Guest User
Stayed in Sep 2023
Business travellers
33 reviews
2.5/5
Posted on Oct 17, 2023
Put the sign on the bed to change bed sheet BUT never change ? ? ? Shower gel etc. also never top up ? ? ?
Guest User
Stayed in Sep 2023
Business travellers
33 reviews
3.7/5
Posted on Oct 8, 2023
So far good location. BUT not much choice on food hope can improve the food menu
Siddharth M.
Stayed in Mar 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Jun 27, 2024
great location, very hygenic.
Guest User
Stayed in Dec 2023
Business travellers
29 reviews
4.7/5
Amazing
Posted on Jan 20, 2024
5 star quality as expected from Novotel
Harsh J
Stayed in Jun 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Jul 16, 2024
Great hotel
Adityabalajee11
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 19, 2024
I study in Chandigarh University so I regularly keep visiting Chandigarh for weekend fun but it was my first stay at Novotel Chandigarh Tribune Chowk and it turned out to be a truly enjoyable experience. The check-in process was smooth and efficient, immediately making me feel welcome. As I entered the lobby, I was impressed by the Porsche car center, which added a luxurious touch to the hotel's atmosphere. The room was spacious and comfortable, offering plenty of space to relax. The bed was cozy, and the overall setup made me feel right at home. The staff was incredibly attentive, ensuring that everything was perfect throughout my stay. Special thanks to Miksha and Anshika at the lobby, who were very helpful in explaining everything and making my stay even more comfortable. The cafeteria was quiet, clean, and provided a pleasant dining experience. I enjoyed French fries, sandwiches, and waffles, all of which were delicious and well-prepared. I highly recommend this hotel for anyone seeking a comfortable and pleasant stay in Chandigarh.
Response from Property: Dear Guest, Thank you for your wonderful feedback on this esteemed forum. It gives me great pleasure that your recent experience at our hotel was enjoyable. I will surely share your comments with my team who will be thrilled and motivated. I have personally thanked Miksha & Anshika for making your visit a memorable one. It was a pleasure to have you visit us and we look forward to welcoming you again. Best regards, Ashish Battoo General Manager Novotel Chandigarh Tribune Chowk
Guide26421220469
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 31, 2024
I have been to curves bar multiple time and get the experience which is next to exceptional. The service and food is just fabulous. Special shout out for chef aman who made best chilli cheese toast and Rajat who always serves us well and gives us excellent experience. Best place to chill out. Their alfresco sitting is very peaceful and a perfect place for beautiful evening.
Response from Property: Dear Guest, Thank you for your wonderful feedback on this esteemed forum. It gives me great pleasure that your recent experience at our hotel was enjoyable. I will surely share your comments with my team who will be thrilled and motivated. I have personally thanked Aman & Rajat for making your visit a memorable one. It was a pleasure to have you visit us and we look forward to welcoming you again. Best regards, Ashish Battoo General Manager Novotel Chandigarh Tribune Chowk
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 29, 2024
I recently stayed at Novotel Mohali, and I had a wonderful experience! The service was exceptional, especially thanks to Ravneet, who went above and beyond to ensure that my stay was comfortable. From the warm welcome to his attention to detail, Ravneet truly made a positive impact on my visit. The hotel itself was clean, modern, and well-maintained. I highly recommend this hotel for anyone visiting the area and will definitely be returning in the future. Thanks again to Ravneet and the entire team for their outstanding service!
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 28, 2024
I had a great stay at Novotel Chandigarh. The staff were amazing and very friendly. My personal favourite was Ravneet and Sumit. The price is also very reasonable for a 5 star hotel. The decorations during christmas were wonderful as well....
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 27, 2024
Loved the stay in Novotel Chandigarh . EVERYTHING WAS UP TO THE MARK . Weather if it's food or the staff . Ms Jasmine took my check -in and met Garima in the lobby . They both were so polite and respectful towards me . My wife and I both loved the place cause it was our anniversary and it became worth it to stay here .
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 27, 2024
Very nice hotel Staff are really polite and learned Must visit for tourist to Chandigarh Great personal hygiene in washrooms well maintained gym great ambience and decoration for Christmas and love meeting the roaming and moving Santa aa
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 24, 2024
So recently I stayed at Novotel Chandigarh. It was very comfortable and my check in and check out went quite smooth . I dont have to wait for so long. I met Taruna ,Sumit , Anshika, Garima, Abhishek , Deva , Archie , jasmine and they were so polite towards me . I loved the stay will be coming next month
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 19, 2024
Novotel Chandigarh, located at Tribune Chowk, Plot No 181/3B, Chandigarh, India, offers a premium stay with modern amenities, excellent dining options, and a prime location for both business and leisure travelers looking to explore the city.