Arcadian Centre, 21 Ladywell Walk, Birmingham, United KingdomView Hotel Details
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Ibis Birmingham New Street Station Guest Reviews
4.2/5
Very Good
66 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(66)
Positive reviews(60)
Reviews with photos/video(8)
Convenient location(12)
Easy to get around(8)
Close to train station(7)
Clean and tidy(6)
Friendly owner(6)
Awesome stay(5)
Negative reviews(6)
Sean Sean Sean
Double Room with Double Bed
Stayed in Oct 2024
Couples
1 reviews
4.5/5
Great
Posted on Nov 22, 2024
Staff are super friendly, surrounded by many different Asian restaurants, super good location which is quite close to the Birmingham new street station.
MINU NGUYEN
Double Room with Double Bed
Stayed in Aug 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Sep 22, 2024
Great place to stay over at weekends with family & friends. Enjoyed the atmosphere at the bar.
sharon for NSPCC walk fir children event
Twin Room
Stayed in Jul 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Aug 21, 2024
Excellent hotel everything was amazing can't wait to go back. Great location close to train station, shopping centre and theatre. We went to see Hamilton at the theatre and ate at restaurant nearby - hotel recommended a lovely break and stay.
Guest User
Twin Room
Stayed in Feb 2024
Family
73 reviews
3.7/5
Posted on Mar 17, 2024
Location is good. Many restaurants nearby. It is at the heart of city centre.
Guest User
Double Room with Double Bed
Stayed in Jun 2024
Couples
1 reviews
4.2/5
Very Good
Posted on Jul 21, 2024
Perfect location for food and the theatre. The room smelt when we arrived, apart from that the rest of the hotel was wonderful.
Perman
Double Room with Double Bed
Stayed in Aug 2024
Business travellers
1 reviews
3.7/5
Posted on Sep 15, 2024
Would be better to check in earlier. 15:00 for check in is too late
Diana Gan
Double Room with Double Bed
Stayed in Mar 2024
Family
16 reviews
5.0/5
Outstanding
Posted on Apr 15, 2024
Very strategic location. Walking distance from Birmingham New Street station. China town is just in front of the hotel. Nearby to few places of interest like Peaky Blinders mural...
Guest User
Twin Room
Stayed in Oct 2023
Family
4 reviews
4.5/5
Great
Posted on Dec 6, 2023
Great location. Short walk from New Street station. Room was clean and tidy.
Guest User
Double Room with Double Bed
Stayed in Nov 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 17, 2024
It was very good
Guest User
Twin Room
Stayed in Nov 2022
Travel with friends
1 reviews
4.0/5
Very Good
Posted on Dec 10, 2022
Service was good & quick staff very friendly food good , Breakfast was very good lots to choose from & plenty. Room adequate. The only downside we was right opposite night club music booming out to early hours of the morning. But would stay again but make sure we have other side of hotel.
Response from Property: We very much appreciate your comments regarding your stay at Ibis Birmingham New Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaAssistant General Manager
LM
Double Room with Double Bed
Stayed in Dec 2022
Couples
2 reviews
3.5/5
Posted on Mar 19, 2023
Nice and clean. Cheap and cheerful. Would stay again for the price :)
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Ronli
Double Room with Double Bed
Stayed in Jun 2022
Couples
10 reviews
4.0/5
Very Good
Posted on Jul 31, 2022
Excellent location and super efficient check in and out services. Staff very helpful and friendly. But room too small and very noisy throughout the night becasue of pubs and drinking there during the Commonwealth Games
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Guest User
Twin Room
Stayed in May 2024
Business travellers
11 reviews
5.0/5
Outstanding
Posted on Jun 27, 2024
perfect
Guest User
Double Room with Double Bed
Stayed in Jun 2022
Family
5 reviews
3.2/5
Posted on Jul 26, 2022
Great service of front desk staff but careless house keeping which broke my laptop when cleaning the room.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager
Anonymous User
Twin Room
Stayed in Nov 2022
Booked for others
2 reviews
4.0/5
Very Good
Posted on Dec 27, 2022
Booked on behalf of a friend.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaAssistant General Manager