Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
Filter by:
Sort by:
All reviews(2328)
Positive reviews(2266)
Reviews with photos/video(531)
Classy environment(247)
Well decorated(168)
Delicious breakfast(151)
Friendly front desk staff(140)
Luxurious(44)
Delicious buffet(38)
Nice bathtub(32)
Close to metro(25)
Negative reviews(58)
Guest User
Deluxe 2-bed Room
Date of stay: Apr 2026
Couple
11 reviews
10/10
Outstanding
Posted on May 18, 2026
The hotel facilities are complete, the room hygiene is good, and the breakfast is delicious. The service attitude is also excellent.
Original TextTranslated by Google
Response from Property: 親愛的M40962****:感謝您細緻分享您最近一次的入住體驗,謝謝您對我們的認可。我會及時將您對前台服務人員的點贊分享給團隊的小夥伴,這是對大家最好的激勵。作為一家新古典主義酒店的新晶麗,特立獨行,並讓人驚艷。館藏。期待您下次回家時選擇!新晶麗酒店向經典致敬!----New JingLi Iona
Guest User
Superior Single Room
Date of stay: Apr 2026
Couple
2 reviews
10/10
Outstanding
Posted on May 5, 2026
Very satisfied!
Hygiene: Very clean.
Facilities: Excellent.
Environment: Very good.
Service: Spot on.
The hotel is great, really great, great, great, great, great, great, great, great, great, great, great, great, great, great, great!
Original TextTranslated by Google
Response from Property: 親愛的M755398****,感謝您選擇新晶麗酒店,並分享您的入住體驗。南京新晶麗酒店是一家新古典主義風格酒店,遊走其中可近距離觀賞到文藝復興後期到新古典主義時期的古典大師名作真跡。酒店服務之路沒有止盡,我們會細緻服務好每個環節,您的每一句好評勝似萬金,沁潤心田。盼您再來光臨。——New JingLi Carlota
8star
Classic Room - Single Occupancy
Date of stay: Apr 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on May 4, 2026
The room had a lovely Rococo vibe – perfect for photos! The lobby was also beautiful. We received welcome fruits upon arrival, and the butler service was very attentive. The breakfast tasted great too! 🥰👍🏼
Original TextTranslated by Google
Response from Property: 親愛的8star,感謝您選擇新晶麗酒店,並分享您的入住體驗。南京新晶麗酒店是一家新古典主義風格酒店,遊走其中可近距離觀賞到文藝復興後期到新古典主義時期的古典大師名作真跡。酒店服務之路沒有止盡,我們會細緻服務好每個環節,您的每一句好評勝似萬金,沁潤心田。盼您再來光臨。——New JingLi Iona
Guest User
Deluxe Queen Room
Date of stay: Apr 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on May 5, 2026
Elizabethan Garden: OK
British Court Attire Experience: OK
Facilities: Excellent
Cleanliness: OK
Ambiance: OK
Service: OK
Original TextTranslated by Google
Response from Property: 親愛的M780026****,您好!感謝選擇南京新晶麗酒店,並與我們分享您的入住體驗。很高興您給予酒店的優質評價。我們會將您的認可傳達給每一位員工,您的肯定對我們至關重要,您的支持是我們前進的動力。為每一位入住的賓客營造滿意的旅居體驗是我們一直努力的目標。期待您再次選擇南京新晶麗酒店!—New JingLi Carlota
Yanjinruanji
Classic Room - Single Occupancy
Date of stay: Mar 2026
Family
19 reviews
10/10
Outstanding
Posted on May 5, 2026
This was my second stay at Xinjingli, a convenient stopover during my May Day holiday trip. The hotel has a great style and ambiance, and the service is also quite good. It's especially well-suited for trips with girlfriends or family with kids. Next time, I'll make sure to check out the oil paintings.
Original TextTranslated by Google
Response from Property: 親愛的鹽津阮籍,請接受來自南京新晶麗酒店誠摯的問候! 感謝您選擇南京新晶麗酒店作為您在南京的下榻之地並抽出您寶貴的時間在網站上與我們分享您的入住體驗。您的滿意和支持是我們不斷進步的無限動力,能得到您對酒店的讚揚和肯定,我們倍感榮幸。誠摯期待您的下次入住!- New JingLi Carlota
May-9888888
Classic Room - Single Occupancy
Date of stay: Mar 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Apr 25, 2026
The environment is great, and the staff are all very friendly. My favorite was the Nanjing specialty duck blood vermicelli soup at breakfast; it left a lasting impression. I'll definitely stay here again next time I visit Nanjing.
Original TextTranslated by Google
Response from Property: 親愛的May-9888888,您好!感謝選擇南京新晶麗酒店,並與我們分享您的入住體驗。很高興您給予酒店的優質評價。我們會將您的認可傳達給每一位員工,您的肯定對我們至關重要,您的支持是我們前進的動力。為每一位入住的賓客營造滿意的旅居體驗是我們一直努力的目標。期待您再次選擇南京新晶麗酒店!—New JingLi Carlota
Guest User
Superior 2-bed Room
Date of stay: Mar 2026
Travelling with friends
1 reviews
9.7/10
Amazing
Posted on Apr 17, 2026
The environment is fantastic and very photogenic. They offer complimentary snacks on the 11th floor at 9 PM, which is a really nice touch. It's especially great for taking pictures.
Original TextTranslated by Google
Response from Property: 親愛的M774330****,感謝您選擇新晶麗酒店,並分享您的入住體驗。南京新晶麗酒店是一家新古典主義風格酒店,遊走其中可近距離觀賞到文藝復興後期到新古典主義時期的古典大師名作真跡。酒店服務之路沒有止盡,我們會細緻服務好每個環節,您的每一句好評勝似萬金,沁潤心田。盼您再來光臨。——New JingLi Carlota
Guest User
Superior Single Room
Date of stay: Mar 2026
Solo traveller
7 reviews
10/10
Outstanding
Posted on Apr 11, 2026
If a friend asked me to recommend a hotel in Nanjing, Nanjing New Jiali Hotel would be the first one to pop into my mind, and the one I'd recommend. As an SLH property, it's understated yet luxurious, charming and tasteful. The front desk staff were professional during check-in and thoughtfully upgraded my room. My laundry was even taken in the afternoon and returned clean by evening, which was a definite bonus. This is my fourth time staying at New Jiali, and each time it feels like a home away from home. The lighting, decor, furniture, and bedding comfort are all excellent. The only change was that the complimentary water switched from Baishui Mountain to a different brand, but it's not a big issue. I'll definitely choose New Jiali again next time I'm in Nanjing.
Original TextTranslated by Google
Response from Property: Dear M765221****, thank you for choosing our hotel and for your detailed review. We are very grateful for your positive feedback and appreciation of our service and environment. Our goal is to provide our guests with a wonderful stay, and your high praise makes our daily work even more meaningful. The beauty of Thailand is within reach. Wishing you all the best! - New JingLi Carlota
Guest User
Superior Single Room
Date of stay: Mar 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on Apr 7, 2026
The environment is excellent and the service is very attentive. They offer an executive lounge in the evening, along with morning and evening tea.
Original TextTranslated by Google
6/7
Response from Property: Dear M27jd00ii****, on our journeys, it's often not about how beautiful or spectacular the scenery is, but about who we meet and who warms our hearts. Nanjing New Jingli Hotel is that presence that warms your heart in those moments. We are willing to go all out for every choice you make. We believe our guests are family, so whether you are staying or leaving, whenever you need us, we will offer you our utmost care and warmth. Wherever you go, we will always be silently wishing you well! Wishing you all the best! - New Jingli Carlota
Xianger_
Exclusive Single Room - Rococo Light and Shadow (Dyson Hair Curler)
Date of stay: Mar 2026
Solo traveller
6 reviews
10/10
Outstanding
Posted on Apr 6, 2026
You can tell the hotel is aiming for a five-star experience, but there's still significant room for improvement.
First, the positives: It's very close to Nanjing South Railway Station, just three stops on Metro Line 3, which is generally less crowded, even during holidays. Yuhuatai Scenic Area seems to be right next door.
The service was decent. They proactively asked about my stay, provided fruit and a small pastry at check-in, and gave a small gift (I think it was lotion) after check-out.
The breakfast was more extensive than what you'd find at a chain hotel. The duck blood vermicelli soup even had more ingredients than the one at the Ritz.
Now for areas that could use some work: The lighting in the elevator lobby and corridors was dim and uninspired, seemingly just a single overhead light, giving off a cold feeling. Coupled with a strange odor, the overall sensory experience wasn't great.
Inside the room, the mineral water bottles had condensation, and when I picked them up, I realized both had been opened. However, I was using them for coffee anyway, so it wasn't a big deal for me.
Eliza Garden was only open in the evening, but it was similarly dim. Each table had a real burning candle, so perhaps they were trying to create an ambiance? But it was genuinely too dark. The snacks were mediocre, and the cocktail I ordered had no discernible alcohol flavor.
Some of the room facilities showing their age is a common complaint, and frankly, that's subjective.
The hotel isn't expensive, so considering the price, I think it's acceptable, which is why I still gave it a full five stars.
Original TextTranslated by Google
Response from Property: Dear Xiang'er_: Hello! Thank you for choosing Nanjing Xinjingli Hotel, and thank you for your meticulous description of the hotel's facilities and services. We are honored and touched. We also appreciate your understanding and tolerance regarding any areas where the hotel could be improved. The condensation in the mineral water you mentioned in your review is a normal physical phenomenon. We have a responsibility and motivation to provide you and other guests with a unique Xinjingli experience that exceeds expectations. All of us sincerely look forward to your next visit. Thank you again! We wish you a pleasant stay.
Guest User
Superior 2-bed Room
Date of stay: Mar 2026
Other
5 reviews
10/10
Outstanding
Posted on Apr 3, 2026
Ambiance: The decor is exquisite, and the public areas are quite luxurious. However, room maintenance could be better, as there was some plaster flaking off the wall outside the bathroom.
Cleanliness: The bathtub, vanity, and nightstands had a light layer of dust, but the bedding was very clean.
Service: The front desk staff (specifically the young lady) was very responsive. Requests for items were handled promptly, and check-in and check-out were also quite welcoming.
Facilities: The minibar had three bottles of water, there was a capsule coffee machine, and other facilities were also well-equipped.
The location is also quite convenient; it's not far from the subway, and getting to attractions by taxi is quick.
Original TextTranslated by Google
Response from Property: 親愛的_WeChat317659****:感謝您細緻分享您最近一次的入住體驗,謝謝您對我們的認可。我會及時將您對前台服務人員的點贊分享給團隊的小夥伴,這是對大家最好的激勵。作為一家新古典主義酒店的新晶麗,特立獨行,並讓人驚艷。館藏。期待您下次回家時選擇!新晶麗酒店向經典致敬!----New JingLi Iona
Guest User
Superior 2-bed Room
Date of stay: Feb 2026
Family
10 reviews
10/10
Outstanding
Posted on Mar 11, 2026
Having stayed at hundreds of hotels both domestically and internationally, this one in Nanjing was a delightful surprise. Both the facilities and services were top-notch, offering excellent value for money. I'll definitely be back when I visit Nanjing again. The lobby is grand and tasteful, making me feel secure and perfectly matching my preferred style. The room was spacious, with unusually high ceilings and a rare suspended ceiling – you could practically play badminton in there! Opening the curtains made the entire room bright and airy. The 1.35-meter twin beds, mattress, pillows, and duvet were all incredibly comfortable, satisfying even someone like me who sometimes struggles with sleep. What I loved most was that the twin room came with dual sinks and a bathtub, which is quite uncommon. The bathtub was deep and perfect for a good soak; although a little short, a slight bend of the knees didn't detract from the comfortable bathing experience, and the water temperature was exactly to my liking. Bath salts, a Laifen hairdryer, capsule coffee, complimentary drinks, and free laundry service with no item limit were all provided... There's also a parking lot, a Freshippo supermarket downstairs, and a mall. The soup dumplings at the entrance were delicious, but I simply didn't have time to try the rice porridge hotpot. The location is convenient, not far from the subway. The front desk staff, doormen, and housekeeping were all incredibly friendly and provided attentive service. In the evenings, they even delivered special Yuhua tea to the room. I heard the restaurant's food is also excellent, with a fantastic 50% discount for guests on weekdays, and online reviews rave about it. However, because I had already planned out all my must-try restaurants, I didn't get a chance to sample the hotel's dining – something to look forward to next time. I highly recommend this hotel to anyone who loves a good bath, is particular about beds and bedding, seeks a quiet place to rest, frequently needs laundry service, or appreciates European-style decor.
Original TextTranslated by Google
6/8
Response from Property: Dear _CFT010000001286****, thank you for sharing your detailed stay experience. We are delighted that you appreciated the hotel's style. New JingLi Carlota is a member of the Small Luxury Hotels of the World™ (SLH) alliance, a global luxury boutique hotel chain spanning over 80 countries. It is the first hotel in the Neoclassical European style, where the lobby features elegant gray marble paired with handcrafted brass lamps, creating a refined and comfortable atmosphere. ~We look forward to your next stay! New JingLi Carlota pays homage to classic elegance! ----New JingLi Carlota
Anonymous User
Classic Room - Single Occupancy
Date of stay: Feb 2026
Travelling with friends
8 reviews
10/10
Outstanding
Posted on Mar 9, 2026
The hotel service was really thoughtful; they even helped deliver my takeout and flowers directly to my room. The environment is beautiful, and the room was very clean. The food at that Nanjing restaurant was also quite delicious. I'll definitely come again next time! 😋
Original TextTranslated by Google
Response from Property: Dear Anonymous User, time flies like the wind, and the most romantic thing I can imagine is meeting you at the New JingLi Hotel. We are so happy that you had a wonderful holiday here. Your heartwarming review is something we hotel staff always strive to emulate. Your photography skills are superb; the room's ambiance, the hotel's style, and the delicious food all convey your love through your pictures and words. —New JingLi Iona
Dubutianxia
Superior 2-bed Room
Date of stay: Jan 2026
Family
16 reviews
10/10
Outstanding
Posted on Feb 24, 2026
The hotel was great! The room was very clean, and the location was excellent, right next to Zijinhua Square, which made dining out very convenient. The lady at the front desk was so helpful. They even helped me wash my dirty clothes, and gave me a small gift when I checked out. If I ever come back to Nanjing, I'll definitely stay here again!
Original TextTranslated by Google
Response from Property: Dear Dubu Tianxia: Thank you for choosing our hotel and for your detailed review. We are very grateful for your recognition and appreciation of our service and environment. Our goal is to provide our guests with a wonderful stay, and your high praise makes our daily work even more meaningful. The beauty of Thailand is within reach. Wishing you all the best! -New JingLi Iona
Guest User
Classic Room - Single Occupancy
Date of stay: Jan 2026
Couple
3 reviews
10/10
Outstanding
Posted on Mar 1, 2026
Excellent stay, great room with a very comfortable bed. The garden lounge, which was included with the booking, was also nice, though it would be even better if the food selection were more extensive.
Original TextTranslated by Google
Response from Property: Dear M443000****: Thank you for choosing our hotel and for your detailed review. We are very grateful for your positive feedback and appreciation of our service and environment. Our goal is to provide our guests with a wonderful stay, and your high praise makes our daily work even more meaningful. The beauty of Thailand is within reach. Wishing you all the best! -New JingLi Carlota