Indonesia offers relatively affordable prices, which allows us to enjoy such a nice hotel without spending too much. With a shopping mall right downstairs for convenience, we really wish we could stay longer if time permits.
The location is very convenient. The receptionist Apreriya is friendly and helpful. The room was comfy and clean, but there weren’t slippers and hair dryer. I had a nice rest there before moving to my next destination. That’s pity that the swimming pool is closed due to renovation until 25th August.
This was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference.
We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices.
Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment.
I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team.
Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!
Hotel near Tunjungan,Genteng33.3% of visitors choose this area
TTuomas Ye2026.04.17
Stayed here for 2 nights for a business trip and overall it was quite okay. The location is alright, but just take note it is quite a bit of a walk if you want to go Tunjungan Plaza. Breakfast has a good selection of food, but it gets quite crowded unless you go down early to eat. I had some issues with the TV because it keeps freezing after a while, which was a bit annoying. Also, room service missed out some things because they didn't provide a floor mat and hand towel after they cleaned the room. But for a short business trip, everything else was fine and still acceptable.
Hotel near Tunjungan,Genteng33.3% of visitors choose this area
WWzishan2026.02.20
The cleanliness of the duvet in the room needs improvement; there were several blood stains on it. I brought my own four-piece bedding set, originally thinking I wouldn't use it since I was only staying one night. However, my child found multiple dirty spots on the duvet, so I ended up using my own bedding set.
The hotel is not bad, the price is affordable, and the cost performance is good. It can be used as a transitional place to stay. I just booked a hotel randomly because of the flight time and slept for one night, so I think it is OK. The swimming pool is not very clean, probably because there are too many people. The hotel is longer.
Hotel near Wiyung,Wiyung11.1% of visitors choose this area
GGuest User2026.03.24
One of the best hotel in Surabaya, standing on the biggest mall in Indonesia, we can feel a good holiday with another experiences.
The breakfast was so amazing, have a good taste and serve with a lot of kindness.
We will back again.
This hotel could easily be a five-star, but the price is incredibly reasonable and the service is excellent. Even though it hasn't been open long, it feels like a renovated hotel, as some of the equipment is a bit old, especially the air conditioning which is very noisy. The hairdryer is also incredibly difficult to use. Breakfast was good and quite comprehensive. There's a Sentosa seafood restaurant nearby that's really good.
Hotel near Tunjungan,Tegalsari33.3% of visitors choose this area
Rryancwc2025.12.03
I had a wonderful experience at the Four Seasons by Sheraton. The location is perfect for tourists — there’s a large shopping mall right next door, making it super convenient for dining and shopping. A lively tourist street is also just a short walk away, so there’s always something to explore.
The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help. Overall, this hotel offers great comfort, convenience, and hospitality. Highly recommended for anyone visiting the area!
Absolutely loved staying here! From the moment I checked in, I felt welcomed and valued. The room was spacious, clean, and very comfortable. The bed was super cozy — I slept so well! Staff were incredibly friendly and always ready to help. Highly recommended for anyone looking for comfort and great service.
Great
126 reviews
9.3/10
Check Availability
See All Hotels With Gym in East Java
Latest Reviews for East Java Hotels
See all
9,1/10
Great
WWong Hoe YenLocated in the middle of the city accessible to tons of food places, malls and amenities! The room very clean, spacious and deco very well. The pillows were very soft, the room was clean and we got a room with a swimming pool view. Trimurti restaurant offers very wide range and delicious indoor menu!
AAbrecIm was very happy with this hotel. I wanted to stay longer in Malang only because I liked the service of this team . Very friendly and helpful. The best breakfast I have ever tried. They have surprised me with the high quality. Always clean and location is good. Thank you 101 Malang Team .
AAnonymous UserBooked for my friend, she brings her husband and her daughter.
Her daughter very sureprised with their hospitality, every staff are welcome and give their big smile.
The pool and jacuzy was so good, the room quite comfort but she said the breakfast should be improve for the taste.
AAncientBackpackAria Gajayana is very well located adjoining a major mall, which is very convenient for dining options. It is a short ride into the centre of town. On the other hand, there is a mosque nearby that starts up at 3.30 and doesn't relent. So if you like sleeping, this might not be the best option.
The rooms are fine, if a bit dated. The shower had extensive mould along the grout lines. I watched the cleaning staff one morning and they did a very thorough job.
Breakfast is extensive. The pool is large and clean.
GGuest UserThe environment here is great, perfect for families with kids looking for a relaxing vacation. We stayed for two days and were extremely satisfied. The room was comfortable, a lake-view room where we could feed the goldfish right from our window. We also enjoyed cycling around the resort with the kids. In the evenings, there were vendors passing by our room selling delicious snacks, which the kids absolutely loved. We all thought it was a fantastic trip!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.