Posted on Jun 22, 2026
Guest UserThis was the most 'unusual' hotel we stayed at in Uzbekistan. Although the hotel is quite new, having been built in 2025, and boasts an impressive design, the hallways on the guest room floors were poorly ventilated and always smelled of sewage. The air conditioning in the room was extremely noisy, like sleeping right next to an outdoor AC unit, making it impossible for light sleepers to get any rest. Consequently, on our first night, we had to approach the front desk to request a room change. The front desk staff on duty responded fairly quickly and agreed to our request. Late at night, we moved all our luggage with the staff to the new room. We finally managed to sleep, but the next morning we discovered that the second room was not only much smaller but also had unstable Wi-Fi, forcing us to rely on mobile data. Still, at least we could sleep, so we decided to make do.
But the strange incidents didn't stop there. Our check-in process was already quite bumpy. We waited for a long time at the front desk while the staff spent ages typing on the computer with our passports, busy with who knows what, refusing to hand over the keys. We guessed the room wasn't ready, so we told them we'd accept a double room, even if it meant a bit of a squeeze for the two of us. Only then did they finally prepare the room cards.
Back to the room. The next day, we decided to wait for the sun to go down a bit before heading out, so when housekeeping knocked to clean the room, we asked them to come back in 40 minutes, which they readily agreed to. However, when we returned later that day, we found that no one had come to clean the room.
The only redeeming factor was the dining experience; both breakfast and dinner were very satisfying. The restaurant staff spoke fluent English, were friendly and attentive, and the food selection was rich, fresh, and delicious.
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Price per night from€ 89
Posted on Jun 14, 2026|Superior Twin Room
Bannit_kaThe hotel could be much better if they improved their service! Overall, it's pleasant with a nice design.
Let's start with the pros:
+ Great location, with a bank nearby for currency exchange, a coffee shop across the street, two decent fast-food places, and a small supermarket next to the hotel selling nuts, dried fruits by weight, and tea (prices are generally like a market). Tourist attractions are only 100 rubles and about 5-7 minutes away by taxi.
+ Good breakfast with a wide selection, almost everything you could want, and tasty.
+ The room was clean. I can't comment on regular cleaning as I requested it at reception for a specific time, and they accommodated me.
+ The indoor/outdoor pool is clean, and there's nobody there in the morning.
Cons:
- After 12 PM, the pool gets crowded. Local guys were smoking right on the sun loungers, and no staff member said anything to them.
- Upon check-in, the administrator gave me a room that didn't match my booking. I booked an upgraded room, but I was given a 'budget economy' room on the first floor with a view of a concrete wall and absolutely no natural light! (Photos attached). The administrator refused to give me another room for free, claiming they had no rooms. However, after I contacted Trip.com support, he miraculously found another room category for me without any extra charge! A woman before me had the same situation, so it seems they try to scam guests by initially giving them a bad room and then charging extra to upgrade to the one they should have had in the first place. It was a bit stressful, but the issue was resolved in the end.
- The shower barely worked; you could only wash under the tap as there was absolutely no water pressure in the showerhead.
- The air conditioning only worked on maximum power; it didn't work at all or would switch off on the lowest setting, which was inconvenient.
Hotel management needs to control staff who are ruining the hotel's reputation by assigning rooms that don't match bookings, thus spoiling the mood of guests who paid to relax! I also recommend partial renovation or replacement of the plumbing. The hotel looks solid from the outside, but there are clear management shortcomings internally. Fix these issues, and it will significantly improve occupancy and the number of positive reviews! It's all in your hands!
I've also included photos of the room I eventually received after the dispute.
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Price per night from€ 53
Posted on Jun 3, 2025
Anonymous User
The overall experience was good, but the overall facilities are a bit old (perhaps this is the standard in Uzbekistan), and it is a bit difficult to carry luggage without an elevator. The service attitude is polite but not very enthusiastic. It should be noted that you need to pay an additional tourist tax of about 50 RMB to get the small white receipt, and you must pay in cash, which is different from what was written on Ctrip. I am a bit speechless.
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Price per night from€ 26
Posted on May 24, 2026
Guest UserStop for two nights. The size of the hotel, room and the presence of the balcony played a significant role in choosing. No big claims for accommodation. There is a decent breakfast. The room is large, the balcony was present. However, the room is somewhat unthinkable and not too comfortable, as if under the hotel had been remade the room originally designed for something else. The furniture is modest. To the main sights you will have to walk on the not most scenic streets - no pleasure, especially at night ) Of course, it is always possible to call an inexpensive taxi. In general, the KMK price of $100 per night for this hotel is heavily overstated, Especially according to the measures of Uzbekistan.
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Price per night from€ 41
Posted on May 7, 2026
Guest UserLocation-wise, the hotel is not in the city center, but that’s not a big issue in Bukhara, the city is small and a taxi ride of around 10–15 minutes gets you anywhere.
However, there is a construction site right next to the hotel. Work starts early in the morning, if you’re planning a trip anytime soon, I would not recommend staying here due to the noise . And the breakfast is quite disappointing.
Most importantly, the hygiene standard was concerning. The toilet paper provided in our room appeared to be visibly stained.
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Price per night from€ 46
Posted on May 31, 2026
AyakaeruI stayed here for 3 nights on a solo trip. On my last day, my train schedule suddenly changed, departing an hour earlier. Even though it was early in the morning, I requested a transfer from the hotel to the train station. The staff member who checked me in was incredibly kind and helpful; despite my limited English, she made a great effort to understand me, and I really appreciated her hospitality.
The driver who took me to the station was also very safe, and I was so grateful for the early morning ride.
The breakfast was delicious too. The hotel had minimal amenities, so bringing your own toothbrush set is a must. Also, there was a distinctive scent throughout the hotel, but I got used to it after a few days. The shower had a slight sewage smell, but only when first turned on.
I really enjoyed listening to the beautiful violin performances every evening, and being able to watch YouTube in my room was a nice touch.
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Price per night from€ 72
Posted on May 6, 2025
ElGr
Very comfortable family hotel.Comfortable rooms with everything you need (fent, shampoo, soap, toothbrush, slippers). Very good breakfast.
The only thing we recommend is to take into account hotel = curtains= they strongly skip the sun and from the early dawn it doesn't sleep.
In the rest of the hotel is just excellent with very kind service!!
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Price per night from€ 22
Posted on Aug 15, 2025
able
The location is very good, about 200 meters walk from Afanti Square, staying in the first floor room, although the window is a wall, but it does not affect the feeling of staying. The breakfast is delicious and the freshly ground coffee is the highlight. The garden-style environment in the lobby is very eye-catching.
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Price per night from€ 33
Posted on Nov 6, 2025
Ekaterina Yablokova
Очень красивый отель с прекрасным обслуживанием, в пешей доступности от старого города. Нам предоставили семейный номер, состоящий из двух стандартов, соединенных межкомнатной дверью, очень удобно для 4 человек! В номере есть все необходимое, хороший ремонт и удобная мебель. На ресепшн помогли со всеми вопросами - забронировать столик в ресторане, осуществить обмен валюты и проч. Единственное, что немножко огорчило - достаточно скромный по сравнению с Хивой и Самаркандом завтрак, горячих блюд было мало, выпечка в заводских упаковках, зато неплохой кофе.
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Price per night from€ 36
Posted on Apr 24, 2025
백두호The hotel is located right in front of Bukhara Airport. It is far from tourist attractions and the station. The hotel facilities are good for the price.
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Price per night from€ 44