Posted on Jul 17, 2026
Guest UserSimply the best onsen I’ve ever been. There is a huge sauna theatre and many smaller ones with some differences. Many individual tubs for those who wants to enjoy by themselves. It’s amazing and I would definitely come again. Location is not the most popular ones but it’s just two stations away so it’s not a problem. Breakfast is ok.
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Price per night fromAED 210
Posted on Jun 21, 2026
Guest UserThis is my second time in Osaka, and I chose the Waldorf Astoria again. The room facilities are excellent, and it's super convenient to walk to all the major department stores in Umeda from the hotel's underground access. However, the breakfast was quite disappointing. Apart from congee, there were no other Japanese food options at the breakfast buffet, only an à la carte set. While it was very refined, for the price, there should definitely be more Japanese food options included in the buffet.
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Price per night fromAED 3,006
Posted on Jul 26, 2026|King Room With River View
Jerry725
I chose this hotel to celebrate my birthday and paid nearly TWD 9,000 for one night, expecting a memorable stay. Unfortunately, it turned out to be one of the most disappointing hotel experiences I have ever had.
I requested a room with a view of the Tenjin Festival fireworks through Trip.com almost two months before my stay. Trip.com later confirmed that this request had been forwarded to the hotel. However, I was only informed at check-in that my room would not have a fireworks view, leaving me with no opportunity to change my room or book another hotel.
What disappointed me even more was the attitude of the front desk staff. When I asked whether my request had been received, I was met with a questioning tone and was asked if I had actually sent the message. I was then told that the hotel had only received information that it was my birthday, and that rooms with fireworks views were more expensive. However, I later checked the hotel’s official website and found that the price for those rooms was very similar to what I had already paid through Trip.com.
Instead of trying to understand or resolve the situation, the staff repeatedly told me to contact Trip.com and insisted that it was not the hotel’s responsibility. Later, Trip.com informed me that they had indeed forwarded my request to the hotel but never received a response.
The room itself was clean and the facilities were nice, but good facilities cannot make up for poor customer service. I expected much better hospitality from a Hilton property, especially on such an important occasion. Sadly, this experience ruined what was supposed to be a special birthday celebration.
I hope the hotel will improve its communication with booking partners and provide better training for its front desk staff so that future guests do not experience the same disappointment.
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Price per night fromAED 448
Posted on Aug 17, 2026|Hilton King Room
Miguoxiaoganlanqiuduidexiaomaisepifuganlanqiuduiduichang
The hotel is very close to Umeda, so much so that I could still squeeze in some sightseeing in the morning before my afternoon flight. The location gets a big thumbs up! 👍🏾👍🏾
Even a standard room offers beautiful city views. 👍🏾👍🏾
However, aside from two bottles of mineral water, no other complimentary drinks were provided. 😶
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Price per night fromAED 534
Posted on Apr 13, 2025
Olpl+The location was really nice, very serene with lots of mountains surrounding the ryokan;
+Relatively easy to access (pretty far from Osaka, but close to the train station);
+Staff speaks English, so you shouldn't have issues with communication;
+They have a lot of instructions/maps/manuals on how to fully enjoy the ryokan, so you shouldn't have trouble figuring out the basics.
~Food was mostly ok, nothing bad or spectacular, good portions;
~Although they do have some SPA elements, it's really not a lot (basically nothing except hot springs and massage)
-It's certainly on the older side (not in the sense of it being particularly historical, rather that it would benefit from some renovations), but maybe that adds to the ambiance for some people;
-The actual inn territory is rather small, so you won't have much to explore without going outside.
Overall, I think it's a good first ryokan to familiarize yourself with the culture a bit, but I wouldn't necessarily refer to it as particularly impressive/authentic experience.
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Price per night fromAED 1,074
Posted on Apr 4, 2026|Superior King Room
XiaoyuhuiThe location is extremely convenient. If you're looking for an old-school hotel vibe, you might find it here, but the facilities are really outdated – I couldn't stand them. The showerhead was in the bathtub and there was no separate shower, which was a real deal-breaker for me. I'll definitely stick to newer hotels from now on. The Japanese restaurant on the fifth floor was pretty good; I had sushi for a reasonable price, with 16k and 26k options available.
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Price per night fromAED 1,810
Posted on Feb 21, 2026|Superior Twin Room Non Smoking
Guest UserLoved our stay at City Plaza Osaka! We used Osaka as a base for our trip, going on multiple short day-trips followed by a longer stay in Tokyo, with one final night in Osaka before heading home. First room was clean and cozy, second room was HUGE and perfect for repacking our checked bag. Both rooms were comfortable and clean with excellent water pressure in the shower. Plenty of nice cafes and restaurants nearby, so didn’t try the hotel breakfast, but highly recommend Osaka Engine (has gluten free ramen options!) for a delicious meal! The FamilyMart downstairs was very convenient, the hotel staff were friendly and helpful, and the onsen was the cherry on top. The hotel location was great, easy walking distance to various metro stations and sights like Osaka Castle. 10/10 would stay again!
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Price per night fromAED 270
Posted on Jul 29, 2026|Cozy King Room
たまちゃおI’ve lost count of how many times I’ve stayed here. This might just be my favorite hotel in the world.
It’s true, it might not be everyone’s cup of tea. But once you pass through the entrance tunnel, you’re transported to another world, even though you’re still in Osaka.
This time, I was on a blue floor. Despite the heat outside, it felt like the temperature dropped by 5°C. The elevator was neon pink. I was greeted with a warm “Welcome back.” And I replied, “I’m home.”
I was on the top floor, the 27th, on the Midosuji side, my favorite pink floor. Odd-numbered floors are pink, even-numbered are blue.
Soon after, Jack brought my luggage. As always, he pulled my stopper from his breast pocket. Thank you.
“Midosuji is all mine!” I declared, and then it was bath time.
I headed to WET on the 4th floor. I read a book by the poolside, then soaked in the jacuzzi, repeating the cycle. Later, I had a French 75 at LIVING ROOM, served by Mr. Yajima.
The Mexican dish I often order had been slightly revamped and was even more delicious.
Back in my room, it was bath time again. Oh? Extra towels, bath salts, skincare, and a chair! Ah, I remember mentioning it last time. The chair wasn't quite what I had in mind, though.
After that, I fell into a deep sleep, so no turndown service this time. Oh! Their laundry service is excellent here. I always have my high-end brand T-shirts cleaned here. It costs almost 10,000 yen locally, which is a bit much. They even managed to remove a stain from a skirt that H Nagoya couldn't get out.
It’s not cheap, there’s no lounge, and no gym. But I absolutely love it. Thank you always, see you again.
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Price per night fromAED 1,601
Posted on Jun 21, 2026|1 King 1 Bedroom Residence City View
Guest UserExceeded my expectations! The room was incredibly spacious, equipped with a washer/dryer, microwave, fridge, kitchenware, dining table, and even a desk. It's perfect for families traveling with kids, catering to everyone's needs. Daily cleaning was impeccable; the window glass was wiped clean every day, free of fingerprints or water marks, offering beautiful views outside. The bedding was comfortable, the AC didn't blow directly on my face, the shower water was great, and it was perfectly soundproof with no noise, so I slept very well. The location is convenient, surrounded by various malls, bus stops, and convenience stores. The hotel's swimming pool is also kid-friendly. I'd definitely choose InterContinental and this room type again on my next visit!
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Price per night fromAED 1,550
Posted on Aug 14, 2026|Deluxe Room King - Osaka Castle View
Guest UserThe hotel staff were very welcoming. The gym and pool had dedicated attendants, and you could rent swimsuits. The pool was heated, and they provided towels, bathrobes, iced lemonade, mineral water, and a swimsuit dryer. Basically, you could just go down in slippers with your room card to enjoy it. The pool area also had a sauna and a cold plunge pool. The hotel's breakfast selection was rich, offering Western pastries, Chinese dim sum, and various Chinese porridges, all of which tasted quite good. The hotel also offered electric bicycle rentals, perfect for cycling to Osaka Castle. The JR station was a 10-15 minute walk from the hotel. The tea in the room was also delicious, and the teapot selection showed good taste, allowing you to enjoy tea and the views of Osaka Castle from your room. The hotel bathrobes were very comfortable, and even the hairdryer was a Dyson. The room key was a wooden hotel logo card attached to a wristband. It's fine if you're not going far, but I personally prefer a card-style room key that can fit in my wallet.
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Price per night fromAED 2,599