GGuest UserNice and clean hotel with excellent service. Front desk was very helpful and recommended good eating places and helped take care of the car. Parking was very convenient just out in front of the hotel.
CCloriaismeTen thousand times more beautiful than I imagined! Maybe it's because I checked in so late, but they upgraded me to this huge room. It's absolutely gorgeous with an amazing view, and the hygiene is excellent – very clean and bright. Highly recommend to everyone!
GGuest UserThe Esplanade Hotel scores big on location — it's perfectly situated and hard to beat for exploring the area on foot. The beds were genuinely comfortable and made for a restful night's sleep.
That said, the rest of the interior is showing its age. The furniture and furnishings are visibly worn and could use replacing. It doesn't ruin the stay, but it is noticeable and brings the overall experience down a notch.
Overall a solid choice if location and sleep quality are your priorities — just be aware that the room itself has seen better days.
AAnonymous UserWe arrived earlier than check-in and got our room right away. We had a deluxe king room, which was beautiful and clean. The hotel is well-located, about a 10-15 minute walk from the city center, so everything is easily accessible on foot. The breakfast was very good with lots of choices. The service at this hotel is excellent. Every evening, I'd request an ice bucket, and it would be delivered to the room within 5 minutes. The staff are kind and polite. I highly recommend this place, you won't regret it! 😀
AAnton26In need of refurbishment from a cosmetic perspective, as the carpet in my hotel room was worn and tired. No body wash and had to ring housekeeping for refill… perhaps this should be checked regularly with cleaning. Cannot fault the care demonstrated towards guests and breakfast quality. A grand old lady of Zagreb that will always draw me to her. Fantastic location. Highly recommended.
NNina ThailandThe young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.
NNathalieCiCiThis is a design hotel with an artistic atmosphere throughout. The hotel staff were very welcoming, enthusiastically introducing the hotel and thoughtfully providing recommendations for nearby restaurants.
The hotel is very close to the city center, accessible by light rail, and a 5-minute taxi ride to the bus station. There are many good restaurants within walking distance, and a DM shop is across the street. Zagreb is a small city, making walking very convenient.
Looking forward to returning here again! 🥰
GGuest UserHotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets.
Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.
AAlexis OlaguirThe hotel features a clean, tranquil pool, a well-equipped fitness center, and a delectable breakfast. The room was very spacious, and the bed was comfortable.
Jjenny_jyduI was very satisfied with the room; I always tend to trust branded hotels. There's a fairly large supermarket nearby, which was convenient for shopping. It's also very close to the bus terminal, so I didn't have to drag my luggage far to catch a ride. When checking out, there was a heavy wind and rain, but the hotel staff kindly and quickly helped me get a taxi.
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