How to Claim Tax Refund in Japan
Step 1: Shop at Tax-Free Stores
- Look for red signs that say: “Japan Tax-Free Shop”.
Step 2: Show Your Passport
- Digital copies are not accepted.
- Your passport is required at the time of purchase.
Step 3: Reach the Minimum Spend
- Combine purchases from the same store on the same day.
Step 4: Get Tax Deducted Immediately
The store processes the refund on-site:
- Either tax deducted instantly or refunded at the mall’s Tax-Free Counter
- A Record of Purchase Slip will be attached to your passport.
Step 5: Submit Slips at Immigration
- At the airport, immigration removes the slip.
- No customs stamping needed.
Key Changes of Japan’s New Tax Refund System on April 1, 2025 and Full Transition on November 1, 2026
From November 1, 2026, Japan’s new tax refund system will transition to a refund method.
All tax-free purchases on or after this date fall under Japan’s new tax refund system, and instant exemption at purchase will no longer be available.
To avoid confusion during the transition, advance information and preparation are essential.
After Japan’s new tax refund system starts, departure within 90 days of purchase and completion of confirmation procedures at the airport will be mandatory.
If you exceed this period, the tax-free status becomes invalid and you will not receive a refund.
In-Store Purchase Procedures
Under Japan’s new tax refund system, presenting your passport at purchase is mandatory. Store staff will verify your passport details and register the purchase record in the tax-free sales management system. At this point, you pay the product price including consumption tax.
The purchase record is automatically transmitted to the customs system and is used for confirmation at departure. While the rollout of self-service refund systems is under consideration, the specific flow (purchase proof, product presentation method, customs inspection timing, etc.) may differ by airport. Please watch for official announcements from each airport.
⚠️Important: Procedures at departure will differ for goods purchased under the current system by October 31, 2026 and for goods purchased under Japan’s new tax refund system on or after November 1. If you visit Japan multiple times, you must follow the proper procedures according to each purchase date.