How to Submit Batam Arrival Card Online: 2025 Entry Guide for Singaporeans

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Batam Arrival Card | Trip.com

Planning a quick getaway to Batam from Singapore?

Before you board the ferry, it’s important to know that Indonesia now requires all foreign visitors to complete the Batam Arrival Card online as part of the entry process.

For Singaporean travellers, filling it in correctly ensures a smooth arrival so you can head straight to enjoying your trip.

What Is the Batam Arrival Card?

e Arrival Card

The Batam Arrival Card is the entry declaration that all foreign visitors must complete before passing through immigration when arriving in Batam. Foreign travellers going to Batam need to finish the Electronic Customs Declaration (e-CD) online. It records your personal details, passport information, travel purpose, and accommodation in Indonesia.

Filling in the card correctly helps immigration officers process your entry smoothly and ensures you comply with Indonesia’s entry requirements.

Note: For now, the unified “All Indonesia” digital system is being trialled in Jakarta, Bali, and Surabaya. It brings immigration, customs, and health details together into a single form. Travellers arriving in Batam should still complete the existing e-CD online before arrival. For more information, please check our Indonesia Arrival Card guide.

😆Pro Tip: Don't forget to book your ferry tickets to Batam in advance!

Where Is It Required?

Electronic Customs Declarations Indonesia

Source: thegeestravel.com

At present, the Batam Arrival Card (currently the e-CD form) must be completed by all foreign visitors arriving in Batam via the main ferry terminals, including:

  • Batam Centre
  • Nongsapura
  • Bengkong
  • Citra Tritunas
  • Sekupang
  • Teluk Senimba

How to Complete Batam Arrival Card Online?

Although Batam has not yet joined the All Indonesia portal, travellers can still complete the existing e-CD online before arrival. Here’s a step-by-step guide:

Step 1: Visit the Official e-CD Portal 

Go to the Indonesian Customs e-CD website (https://ecd.beacukai.go.id) and select “Next” to start. You can switch the language to English if needed.

Indonesia Arrival Card e-CD

Step 2: Fill in Personal Details & Travel Information

Enter your full name, passport number, nationality, date of birth, and gender. Provide travel information, including your flight or ferry details, arrival date, port of entry, and accommodation details in Batam.

Indonesia Arrival Card e-CD

Step 3: Declare Goods

Indicate any items you are bringing that are restricted or require declaration.

Indonesia Arrival Card e-CD

Step 4: Submit the Form& Receive Confirmation

Review all information carefully and submit. Print or save the confirmation page/QR code. Just present this at immigration and customs on arrival.

Indonesia Arrival Card QR Code

Tips for Singaporean Travellers:

  • Use block letters to avoid mistakes.
  • Double-check passport numbers and dates.
  • Keep a printed copy or digital screenshot of the confirmation ready to show officials.
  • Complete the form before leaving Singapore to save time at the ferry terminal.

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Autogate Facilities at Batam

Batam Nongsapura Ferry Terminal

Some of Batam’s main ferry terminals are now equipped with automated border control gates (autogates) to speed up immigration for eligible travellers. Singaporean visitors holding e-passports can use these gates to move through immigration quickly, reducing wait times during peak hours.

Key points to note:

Requirement / ConditionDetails

E-passport needed

Only travellers holding a biometric e-passport are allowed to use the autogates.

Complete Batam Arrival Card (e-CD)

You must submit the Batam Arrival Card (e-CD) online before using the autogate.

Prepare documents for scanning

Have your passport and the QR code/confirmation from your e-CD form ready for scanning at the gate.

Alternative option

If you’re not eligible or if the autogate is unavailable, you can proceed to the standard immigration counters, which remain fully operational.

Batam Entry Requirements for Singaporeans

Ferry to Batam

Singaporean travellers enjoy relatively easy access to Batam, but it’s important to be aware of the official entry requirements:

Requirement

Detail

Passport

Minimum 6 months validity

Visa

Visa-free for Singapore passport holders (≤30 days)

Singapore PRs: up to 4 days with blue NRIC

Arrival Card

e-CD submit within 3 days prior

QR Code

Required on arrival

Customs Rules

Declare restricted or prohibited items to avoid fines or confiscation

Health & Safety

Ensure you meet any vaccination or health requirements

👉Note: Keep your passport, ferry ticket, and completed arrival card handy for inspection at immigration.

Tips for Travelling in Batam

Travel to Batam

Ferry Timing – Plan your ferry trips in advance and check schedules, as services can be affected by weather or public holidays.

Carry Local Currency – Have some Indonesian Rupiah (IDR) on hand for small purchases, taxis, or local markets.

Stay Connected – Consider a local Indonesia eSIM or SIM card to navigate, book transport, and stay in touch.

Transport Options – Use registered taxis, ride-hailing apps, or hotel shuttles for safe and reliable travel around the island.

Pack Light for Short Trips – Many Singapore travellers do quick getaways, so light luggage makes ferry travel easier.

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Plan Your Getaway to Batam Now

Barelang Bridge

Travelling to Batam from Singapore is one of the best choice for a long weekend. If you prepare ahead. Make sure your passport is valid, complete the Batam Arrival Card (e-CD) online before departure, and keep your confirmation or QR code ready for immigration.

Singaporean travellers can enjoy a stress-free entry and start Batam getaway smoothly. Staying informed and well-prepared ensures you can make the most of your trip without unnecessary delays at the border.

🔥Important: Make sure you confirm ETA requirements in advance to ensure a smooth experience at the airport.

FAQs About Batam Arrival Card

  • Do I need a visa to Batam?

    Singapore citizens with a valid passport can travel visa-free to Batam
  • When to submit the arrival card?

    Within 3 days prior to arriving in Batam.
  • Do I need to present anything else at immigration?

    Keep your passport, completed e-CD confirmation or QR code, and ferry ticket handy. If eligible, you can use the autogate for faster processing.
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Batam Arrival Card