How to Complete Batam Arrival Card Online?
Although Batam has not yet joined the All Indonesia portal, travellers can still complete the existing e-CD online before arrival. Here’s a step-by-step guide:
Step 1: Visit the Official e-CD Portal
Go to the Indonesian Customs e-CD website (https://ecd.beacukai.go.id) and select “Next” to start. You can switch the language to English if needed.
Step 2: Fill in Personal Details & Travel Information
Enter your full name, passport number, nationality, date of birth, and gender. Provide travel information, including your flight or ferry details, arrival date, port of entry, and accommodation details in Batam.
Step 3: Declare Goods
Indicate any items you are bringing that are restricted or require declaration.
Step 4: Submit the Form& Receive Confirmation
Review all information carefully and submit. Print or save the confirmation page/QR code. Just present this at immigration and customs on arrival.
Tips for Singaporean Travellers:
- Use block letters to avoid mistakes.
- Double-check passport numbers and dates.
- Keep a printed copy or digital screenshot of the confirmation ready to show officials.
- Complete the form before leaving Singapore to save time at the ferry terminal.
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Autogate Facilities at Batam
Some of Batam’s main ferry terminals are now equipped with automated border control gates (autogates) to speed up immigration for eligible travellers. Singaporean visitors holding e-passports can use these gates to move through immigration quickly, reducing wait times during peak hours.
Key points to note:
| Requirement / Condition | Details |
|---|
E-passport needed | Only travellers holding a biometric e-passport are allowed to use the autogates. |
Complete Batam Arrival Card (e-CD) | You must submit the Batam Arrival Card (e-CD) online before using the autogate. |
Prepare documents for scanning | Have your passport and the QR code/confirmation from your e-CD form ready for scanning at the gate. |
Alternative option | If you’re not eligible or if the autogate is unavailable, you can proceed to the standard immigration counters, which remain fully operational. |
Batam Entry Requirements for Singaporeans
Singaporean travellers enjoy relatively easy access to Batam, but it’s important to be aware of the official entry requirements:
Requirement | Detail |
Passport | Minimum 6 months validity |
Visa | Visa-free for Singapore passport holders (≤30 days) Singapore PRs: up to 4 days with blue NRIC |
Arrival Card | e-CD submit within 3 days prior |
QR Code | Required on arrival |
Customs Rules | Declare restricted or prohibited items to avoid fines or confiscation |
Health & Safety | Ensure you meet any vaccination or health requirements |
👉Note: Keep your passport, ferry ticket, and completed arrival card handy for inspection at immigration.Tips for Travelling in Batam
Ferry Timing – Plan your ferry trips in advance and check schedules, as services can be affected by weather or public holidays.
Carry Local Currency – Have some Indonesian Rupiah (IDR) on hand for small purchases, taxis, or local markets.
Stay Connected – Consider a local Indonesia eSIM or SIM card to navigate, book transport, and stay in touch.
Transport Options – Use registered taxis, ride-hailing apps, or hotel shuttles for safe and reliable travel around the island.
Pack Light for Short Trips – Many Singapore travellers do quick getaways, so light luggage makes ferry travel easier.