Hotels in Nishi Ward,Osaka1.3% of visitors choose this area
Zzhihongyang2025.12.07
The location is super convenient; it's just a 100-meter walk from Exit 10 of Higobashi subway station. The lobby is tucked away inside, and the entrance is small, so it's easy to miss. The room is typical for Japan, quite small. Drinking water is only provided once. The lobby offers useful local guide maps. Breakfast is served at the cafe on the first floor and is very substantial!
Hotels in Naniwa Ward,Osaka2.5% of visitors choose this area
Ddaitauchoi2025.11.29
Overall the staff were almost nice and helpful. But there was one staff on the night shift forced to speak Mandarin to us even we talked in English to him. He sounded rude and not willing to talk more and ask us to check in the room.
The room was just ok to us in terms of size but it looked old and stains are found in the toilet. The carpet seemed not cleaned regularly and toilet bowl was not the smart toilet which disappointed us. We thought that the smart toilet was the standard in Japan. Never meet this kind of room type in Japan.
The location was nice and convenient. It was very closed to Ebisu food street and Tsutenkaku Tower. There are many shopping areas so this location is very convenient.
Hotels in Naniwa Ward,Osaka23.5% of visitors choose this area
Iitstessa222025.12.29
Staying at Nipponbashi Crystal Hotel Namba was a comfortable and convenient experience, especially for exploring Osaka. The hotel is clean, modern, and well-maintained, with cozy rooms that have everything you need for a short or long stay. Its location is a big plus—just a short walk to Nipponbashi Station, Dotonbori, Kuromon Market, and plenty of restaurants and shops. Overall, it’s a great value option in Namba for travelers who want easy access to the city while enjoying a quiet and relaxing place to rest.
Hotels in Nishi Ward,Osaka1.3% of visitors choose this area
2203639****2025.11.13
The hotel is very close to Shinsaibashi, about a 10-minute walk, and easy to find. It offers great value for money and is also very close to the subway station. While the hotel facilities aren't brand new, its location is excellent.
Hotels in Chuo Ward,Osaka1.4% of visitors choose this area
__CFT010000002764****2026.01.14
Excellent value for money! The hotel is conveniently located in a bustling area, very close to Nihonbashi subway station and the Dotonbori-Shinsaibashi pedestrian street. The staff are friendly and welcoming! Breakfast offers a great variety. The room's decor and layout are aesthetically pleasing, and all the facilities you could need are provided!
Rooms are really small but!!! For the price you pay, it's really worth it. Shin-imamiya station just right across the road, it's super convenient. There's a konbini just right downstairs too. The rooms aren't much to scream about, but they provide a good rest. Toilets are small, but expected of Japan. It was a good experience nevertheless given the superb location. Front desk staff are friendly and spoke relatively good English, providing us with directions and good recommendations on places to eat in the vicinity. Osaka tower is just a short walk away! They've even got a luggage weighing scale at the lobby for you to weigh in the bags before heading to the airport.
Hotels in Chuo Ward,Osaka23.5% of visitors choose this area
YYfang.BJ2025.08.26
Facilities: Standard amenities, and the bathroom was well-equipped with a bathtub.
Cleanliness: The room was spotless, and the surrounding area was also very clean.
Location: There's a supermarket nearby, and it's only a few minutes' walk to Shinsaibashi and Dotonbori.
Service: Service was decent, pretty much what you'd expect for this type of establishment.
Hotels in Chuo Ward,Osaka23.5% of visitors choose this area
GGuest User2025.10.03
I'll start with the morning, which is the food. It's delicious and varied; in my experience, the main dishes are repeated every 3-4 days. The location is absolutely perfect, with all the shops within walking distance, including a family market nearby. The metro is 5-10 minutes away, as are any other services. The train station is about a 40-minute drive away. There's also a dispenser (coffee, tea, toothbrushes, etc.) on the ground floor near the elevator.
Hotels in Chuo Ward,Osaka1.3% of visitors choose this area
ZZeeZeeTop2025.11.29
The location of the hotel is pretty convenient. 5–6 minutes walk to Hommachi St., which you can easily use to travel to Kyoto, Kobe, etc.
The check-in and check-out were really fast, and we had an upgrade, which was worth the price. I had read the previous reviews about the rudeness of the staff, which is not actually due to this, but it’s the language barrier that could make a tired traveller a little less patient.
If you wish to ask something more specific, please don’t be afraid to use the Google Translate app to help you with the communication. The staff have been really helpful to all of our enquiries.
Some remarks were about the hotel lobby being on the 15th floor, but they have a dedicated entrance for taxis or cars to reach the hotel.
Bonus: if you exit through KoKuMiN Osaka Metro
Yodoyabashi Station (Exit 4) on your right is a local grocery store that sells local produce and other fruits/food products. It's cheaper to go here to buy your drinks and fruits, etc.
Hotels in Chuo Ward,Osaka23.5% of visitors choose this area
DD1114****2025.10.20
The room was incredibly small; there was no space to move around once a suitcase was opened. The 'double bed' was actually two single beds pushed together. Check-out is at 10 AM, and extending it to 2 PM costs an additional 2000 yen. The location is convenient, making it very easy to get to Shinsaibashi. Luggage storage is free. The front desk service was mediocre – no extra words or smiles.
Very Good
449 reviews
8.3/10
Price from
€ 28
per night
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9.1/10
Great
MMeitounaohahahahaThis is one of the few hotels in Japan with a 12 PM checkout, which is great. There's a Christmas tree downstairs that adds a lovely atmosphere. We went to the theme park on our second day, and this hotel is the closest one to it – the entrance is right downstairs! Food options are also very convenient. I highly recommend the fried beef cutlet, it was absolutely delicious! Our clothes got soaked on the Jurassic ride, which was totally unexpected, but thankfully we could just pop back to the hotel to change. You just need to get a stamp from the staff at the entrance to re-enter the park. I hope to bring my kids here next time and will definitely stay here again!
BBTboysI had a wonderful stay at this hotel in Osaka. The service at the front desk was excellent. I would like to especially thank Ms. Noto for her kind and patient assistance in helping me find the best way to the airport. I will definitely book this hotel again the next time I visit Osaka!
YyucongseuExcellent stay! The room was very spacious, and the facilities and service were consistently up to InterContinental standards. The view from the window was great, offering a glimpse of the red Ferris wheel. The location is superb, right next to Osaka Station and Umeda Station, making transportation incredibly convenient. There are tons of shops and restaurants nearby, so dining, drinking, and shopping are all very easy. Plus, breakfast is free for children under six, which is a great value.
GGuest UserDecent location, close to dotonbori but not stuck in the middle of it. Staff were friendly. Room was decent size, enough to store and open suitcases if needed. Room was clean except toilet seat had something sticky on it needed wiping off with soap. Bed was comfy. Door Locks were a bit awkward/noisy (tap with your hand, then with the card to unlock). Things like toothbrushes and Razer's etc were available in the lobby
Konbinis close by, main Namba train station about 15 mins walk, otherwise closer station was about 5 minutes walk.
GGuest UserLovely hotel hotel in a prime position.The cleaning staff kept the rooms immaculate. The front counter in my opinion a little frosty I had a little problem they just were not interested in offering me any advice Beautiful resteraunt lovely food and realistically priced.A very nice stay thou.
DDeX3007Mostly everything is good, the services, cleanliness and amenities. They even provide simple yet delicious breakfast with reasonable price, and a hotel pyjamas.
The only problem is the laundry service, only have 4 unit and always occupied...and need to wait so long to wash, plus that 1 hour wait to unlock the door after it finished washing, I am not sure is this normal 😅😅
Hope the hotel can look into their laundry service, anyway everything is good 👍👍
GGuest UserWe had a quad room with 4 large beds. The room is great generous size for a family of 4 with a shared dining table in the middle. It was very clean and modern. We would surely stay here again. Convenient location within walking distance of attractions in the area. Subway directly under. No need to pay for breakfast with 7-11 on the ground floor as well as so many eateries nearby.
VVinzy NgGood hotel with spa with mediocre services.
The room was neat, clean and feeling new.
However, staffs are not familiar with English, not even talking Mandarin. Using the translator with poor voice input was troublesome and sometimes it interpreted wrong meanings.
Room service if missed will not be provided again on that day.
Also, there were many spa-only visitors simply lying on the spa floor.
Parts of the male spa were under construction and one night there were no 40 degree Celsius or higher pool as they were all under cleaning at the same time.
The ground of the spa was very slippery, mostly because many visitors did not bother to rinse themselves well after using the conditioner.
The breakfast buffet is good in terms of food choices and environment. But I dislike the scrambled eggs, which had a texture tasted awful.
VVladimir MSKHighly recommended for 1-2 nights stay at the beginning or at the end of your travel. Outlet with plenty of shops is 10 minutes walk. Kansai airport just in 1 station. Lawson konbini store inside the building.
Free shuttle only form hotel to airport in early morning.
CCeres NgThis hotel is truly splendid! From the moment we arrived, a staff member guided us to the reception. Many staff speak English and are very helpful, which makes check-in smooth and comfortable for tourists.
The 2nd floor has a great common area with a pool table, gym, smoking room, and plenty of tables, chairs, and sofas where you can relax or hang out. There’s also a wide range of useful items available for guests to borrow — hair curlers, nail clippers, charging cables and more.
The location is unbeatable too. A convenience store is right outside the hotel, and it’s just a short walk to both Shinsaibashi and Dotonbori — perfect for shopping and food.
One thing I really appreciated: the room fridge doesn’t have a freezer, and I bought ice cream. The staff kindly stored it in their freezer and gave me a tag to collect it anytime. So thoughtful!
Other helpful facilities:
• Luggage weighing scale on the 1st floor
• Microwave, forks, spoons, and wet tissues available downstairs
• Daily mineral water and towel replenishment
We booked a family room and loved the convenience of having a washing machine inside — we washed and dried clothes every day! The shower and toilet are also separated, which is wonderful for families.
The amenities are top-notch too — hairdryer, curler, and shower head are all from Refa. Very premium and nice to use!
Overall, we had such a comfortable and happy stay. We absolutely loved it here and would definitely come back again! ❤️
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