Hotels With Breakfast in Niigata Prefecture, Japan

Location - Very good. Opposite Niigata Station, exit from Bandai Square. There is a Lawson opposite (Station side), and a 7 eleven next to the hotel. Located right along an entire street of food. Don Quijote is a 7 min walk away. Room - Huge, clean, comfortable. Beds and pillows were very comfortable. Lighting was a bit rigid and oddly placed, but not a big deal. Housekeeping does a great job. Front Desk Service - Queues on weekends are very long. Check in took 15 to 20 mins on a Saturday. Staff did their best to speed up the process by getting guests to fill up the information cards while waiting. Staff don't interact or smile much. They can't speak English so you need Google Translate. They had 1 foreign staff on duty (who I assume can speak English on, as her colleague after struggling for so long to understand, turned to ask her before she helped). If not, she just stood there quietly, without offering any help of assistance, even though she immediately knew what we were asking for. Amenities - They don't provide the standard cotton wool and buds, have to purchase at extra cost. There is green tea and coffee sachets provided for you to take in the lobby, as well as ear plugs. Wi-Fi connection - Strong connection, but a little spotty as connection will drop randomly. Onsen/Lounge - Very small, very crowded. While I was there, only 3 or 4 hair dryers, and all were being used by guests who were hogging it for over an hour as they were applying face masks, etc, so most people left with their hair wet. Weekends are definitely a lot more crowded, so avoid weekends if you can. There's also a lounge area with 3 massage chairs, books, vending machine and big sitting area on the same floor. Overall - Great and enjoyable stay. Will stay again if we are in Niigata.

It was very clean, had a nice atmosphere, and was crowded with foreigners. I would like to stay here again. The restaurant also had a stylish menu that went well with wine, and the time flew by. It was also convenient to access the gondola with ski equipment. Thank you very much.

I love the food at this hotel which is fresh and refreshing as compared with a number of other hotels or ryokans. 5 stars for the food! Location at a golf course however didn’t offer us much chance to get out and walk about much.

It's well located next to the conference center. The staff is friendly and efficient. But this hotel lacks some facilities as a five star hotel. They don't even have a bar, but they have a sake lounge with machines that you can taste different sake. The hotel has a very nice observation floor on the top with a cafe & souvenir shop that you can see the whole city of Kobe. It was a good experience in general.

There are very kindly and helpful staff when I check in I told the staff I am here for celebrating my birthday on Christmas Day they told me there's a fire work at that day and try to upgrade my room for watching the fireworks from my window and charge a member price. Then I ask the restaurant for my birthday cake. They make it as soon as they can. Also very reasonable price. Every staff are very friendly and nice. I definitely come back again.

We recently stayed at Hotel Okura in Niigata and had a wonderful experience. The hotel is beautifully situated overlooking the Shinano River, providing stunning views, especially during sunset. The location is very convenient, with easy access to the JR Niigata Train Station and Niigata Airport, making it a great base for exploring the area. The rooms were clean, spacious, and well-equipped with all the necessary amenities. We particularly enjoyed the variety of dining options available at the hotel, including a French restaurant and a Japanese restaurant. The staff were friendly and helpful, ensuring that our stay was comfortable and enjoyable. We appreciated their attentiveness and willingness to assist with any requests we had. Overall, Hotel Okura Niigata offers a perfect blend of comfort, convenience, and excellent service. We highly recommend it to anyone visiting Niigata.

Hotel was generally clean except for the front area where shoes need to be removed.. the floor mat was wet but it wasnt changed, so its kindaof gross. Amenities are not great either. No lotion, no facial products, only basic toiletries and toothbrush provided. No kids yukata provided too for my child. Food was very average - both breakfast and dinner. No variety, everyday its a type of shabu - 1 day pork & beef, 1 day beef, 1 day fish. My kid got very bored of the food. Bed was comfy. Pillows were crap and only 1 pillow each.. View was quite nice, could see e neighbouring mountains. Location is very good, 5 to 10mins walk from e echigo yuzawa train station. There are quite alot of food at the train station. While this is supposedly a ryokan, its just another dormy inn. Dont expect too much - considered decent.

Not the hotel’s fault but ski slope was not opened until 27 Dec due to lack of snow. Otherwise it would have been a great ski in and out. Lift pass to Gala was provided. Breakfast and buffet dinner were fantastic. Onsen was as expected with leg massage pools.

Wonderful stay. Breakfast was good. Plenty of different drinks like smoothies, coffee/tea and milk. Service from the gentleman handling international guests was welcoming, helpful and friendly. However I do find the staff at the check in counters very stern looking who do not smile and are generally unfriendly .

The cabin we stayed with a king bed is very nice. The staff are very welcoming and speak good English too. The onsen is my favorite. As it was off peak, not crowded. The dinner and breakfast top up was very worth it as well. We ate very well and enjoyed the fireplace outside the restaurant afterward. Rem to check out the merchandise and the Snow Peak Museum nearby. I hope to come back again one day.