Péssima experiência no check-in com meus filhos pequenos, um de 5 anos e outro com apenas 4 meses.
Fiz uma reserva para para 2 adultos e 1 criança de 5 anos. Quando cheguei fui obrigado à pagar uma cama extra apenas pela presença de um bebê de 4 meses que não usa absolutamente nada do hotel. Detalhe que o custo foi de 170 reais por diária. Achei um absurdo e completa falta de sensibilidade e resiliência do hotel. Já havia me hospedado outras vezes com o de 5 anos exatamente no mesmo quarto e com as mesmas camas, e nada foi cobrado extra. Não achei justo.
The only detail that can improve is the lighting of the pia, because the yellow light is bad for those who need to make makeup and put contact lenses (for people who use high degrees of yellow light harms the placing of them). If you put white light only on that site, it helps people who need these functions very much.
O hotel é agradável, a recepcionista é extremamente simpática e atenciosa. O café da manhã não é dos melhores, frutas vezes e todos os pães tem o mesmo sabor, o que salva é a Gerusa com suas tapiocas maravilhosas. A piscina é maravilhosa.
Excellent service of the staff congratulations to all the only thing we don't like was a very high charge for loading our vehicle was the first hotel to make this charge for very expensive signal at all right
Care, reception, the love that staff works spectacularly, I would like to enhance the work done by editing them.
a careful charisma, intended, works with love to what it proposes, from the reception to the Bristol Restaurant as to the options ,options of the menu 👏🏼👏🏼👏🏼👏🏼#spectacular congratulations to this guy one of the high points of our trip 👏🏼👏🏼💥
Hotel com ótimas instalações e atendimento pelos funcionários, porém ficar atento na hora de reservar somente com pensão completa, pois tudo é muito caro se for pra consumir nos bares e restaurantes. O único ponto negativo foi o péssimo atendimento na Pizzaria Santorégano.
The hotel is well suited to the guests' needs. Breakfast is well satisfied and the staff are attentive. The location is very good and the rooms, although small, are cosy. The garage is free, it is a great advantage but very impressed. I liked to have been hosting in that hotel!
Sempre que posso fico no Kaeté. Hotel sem luxo, porém, extremamente confortável, pessoas atenciosas, café da manhã muito bom mesmo, talvez um dos melhores dos hotéis que fiquei
Great
125 reviews
9.3/10
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8.9/10
Very Good
GGuest UserO hotel é agradável, a recepcionista é extremamente simpática e atenciosa. O café da manhã não é dos melhores, frutas vezes e todos os pães tem o mesmo sabor, o que salva é a Gerusa com suas tapiocas maravilhosas. A piscina é maravilhosa.
MMichael deeeThe hotel was very clean, but there were a few things that made it from good to average . 2 things stuck out,1st was the sensor to turn on and off the ac was hanging in a weird location, so at first it took me a few minutes to turn on and off the ac.it was annoying. The second was a very thin door between my room and the room next to mine, I could here the neighbors very clearly, which wasn't there fault, just a thin door. Every thing else was great, customer service, breakfast, location, and great value.
GGuest UserThe only detail that can improve is the lighting of the pia, because the yellow light is bad for those who need to make makeup and put contact lenses (for people who use high degrees of yellow light harms the placing of them). If you put white light only on that site, it helps people who need these functions very much.
GGuest UserI and my daughters stayed in a wonderful room, a very pleasant experience. In particular to the official Arthur who makes the tapioca, smile, sympathetic and attentive .All the sympathetic staff. Impeccable cleaning. Marvelous breakfast with panoramic view of the sea. Impeccable cleaning. I'll certainly come back more times
GGuest UserThe hotel is very well located with direct access to the beach. The rooms front of the pool have automatic views of the beach and the beautiful sea front of the hotel. The pools are very well organized with bars and pool service. The half-pension service but at 16:00 a.m. they offer something to eat near the pool and the evening from 19:00 to 22:00 offer drinks made at the moment.
MMarkc0Great new hotel next to the beach , loved it the only thing I could suggest would be to have some more options for breakfast there was already a lot however I have seen more in other Brazilian hotels
BboweeMuito muito muitíssimo bom!!!!!!!!
とても素晴らしい滞在になりました
美しい海を一望でき、たくさんのレストランにアクセスできるロケーション
とてもフレンドリーに丁寧に接してくださったスタッフ皆様
本当に最高の旅になりました
また次回も利用をしたいです
マセイオ行くなら、マールホテル
Obrigado mar hotel
GGuest UserHotel with large divisions, but with a service that is far below a four-star.
One of the air conditioned was particularly noisy and the clothes is a typical open structure of a hostel.
As regards the service, it was necessary to ask three times in different days at the reception to have a drink in the room, because of the first two times they said they would take and never took. The next day they provided one the cleaning staff took!
Speaking on cleaning, one day they did not clean, and had to ask for it, and another day they cleaned, but left no bath towels.
Too many failures for a alleged four stars in 5 nights of stay.
At breakfast, not all dishes/food are identified, which makes a tourist who doesn't know the local gastronomy know what is available.
Nordestine sympathy is welcome, but does not replace training and organization.
AAnderson LicheskiThe hotel is fantastic!! Great service, the rooms are cleaned very quickly and the food is phenomenal. I went with my family, everyone loved it, there is a small, super heated pool (great for cold days) and the other pools are very good. The recreation was also very good and the prices are not that expensive. There were even people who were not staying at the resort, but went to the restaurants because of the cost-benefit.
MMarcoHotel located very well front of sea you just need to cross the street of the walk and you are on the beach. The swimming pool at the last floor of the hotel is a real show made very well and well organized with drink service in the pool. It has a spectacular view and what is even more beautiful with the glasses you can see the view from the pool.
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