The hotel is right next to Central Station, making travel very convenient. Our room had a balcony facing Mount Vesuvius, and all amenities, including slippers and shampoo, were provided. It was perfect for our family of three and I highly recommend it.
I was informed by email in advance that there was a large event at the bar downstairs that day, but I didn't think it was so noisy. Rather than sound, the deep bass sound is very loud, and earplugs and noise canceling are really meaningless. I have cancer from 12:00 to 3:30 in the middle of the night. It was really painful. If you receive an email saying that there is a large event, cancellation is free, so we recommend cancellation.
Very close to the airport, ten euros is enough, no need to make an appointment in advance, Uber can call the car at any time. It is a bit far from the city. Breakfast is OK, there are grilled sausage food that Chinese people can eat.
Well airport is in the name and you can hear the engines hit full throttle but i need 'airport' to mean airport. About 18 minutes walk, a 290 bus ride or 10 minutes ripoff taxi. Like all airports, the drivers may as well be criminals, they will not like getting a fare to the royal it being a short journey.
Restaurant is called 'forks' and shares staff with the basement breakfast room. Lots of breakfast choices and a none too unreasonable cappuchino from a machine.
Rooms are fine but without tea and coffee making tools. The bathroom underfloor heating invites a midwinter visit.
I highly recommend Histrl Bureau in Zagreb Croatia..facility is alright, but most importantly, the front office people or the receptionists are the best, considerate, humanitarian, kind, & caring receptionists, namely; Lana, Paul, & Katerina. Their customer service skills are by par and exceeds my expectations. Kudos to you guys and I appreciate y’all!
The location is very good, there are many bakeries nearby, the bus terminal, the city center and other places can be reached in up to 20 minutes. The whole hostel is very clean and smells so good! ! ! I regret that I forgot to ask the boss which aromatherapy I used. The only downside is that there is a bit noisy on the street. I don’t know who has been honking the car horn the night I lived... In addition (maybe my own problem), I didn’t find the hair dryer, but the problem is not big ~
The location is near a freight train hub, but it didn't bother us. The room was spacious and quite clean. The hotel owners cut corners on the decor: the walls in the hallway and parts of the room, as well as the ceilings, are bare concrete, not even plastered. Now they call it an 'original style' (chuckles). It's inconvenient that the sink is in the room, not in the bathroom. The room has bathrobes and slippers, but no disposable toothbrushes. There's a small electric kettle and a capsule coffee machine, but not even a single bottle of drinking water... Unexpected for a hotel that isn't exactly cheap. When booking, it wasn't mentioned anywhere that the hotel's underground parking costs 12 euros per night, which was also a surprise. Breakfasts are quite substantial, but there wasn't even simple oatmeal... The available food isn't very suitable for someone with gastritis...
Fantastic location, excellent service and a clean room to complete the package. I ordered room service instead of going out and was so impressed with the service. Served with a smile and felt like a valued guest. Buffet breakfast offered something for everyone, whether it was a hot or continental breakfast. Thank you for looking after me!
Great
52 reviews
9.1/10
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Latest Reviews for Zagreb County Hotels
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9.1/10
Great
GGuest UserNice and clean hotel with excellent service. Front desk was very helpful and recommended good eating places and helped take care of the car. Parking was very convenient just out in front of the hotel.
GGuest UserVery satisfied with this stay. I flew from Munich and arrived early. The front desk arranged a room when there was one available. I am very grateful. The room is very new, the supplies are relatively new, there is nothing wrong with it. The room is very quiet in a residential area, and there is a supermarket and bakery next to it, which is very convenient. The breakfast is good, with a variety of choices and good quality. For example, the dried apricots are as good as those in Turkey, big, sweet and soft. The disadvantage is not the hotel's problem. Although the road from the bus station to the hotel is flat, it is very bad (much better on the station side) and the other side is not as good as the countryside. It is very tiring to drag the luggage
RREGNERThe hotel seems new, very clean, good service, the breakfast was so good meny options, the pool is very nice I recommend this hotel. Even though the app offers free parking, I had to pay an extra charge.
GGuest UserOne Rude Staff Member Ruined an Otherwise Decent Stay
I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience.
Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest.
To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service.
The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.
GGuest UserAlthough the facilities are a bit old, the accommodation is clean and comfortable. It's a convenient location for exploring Zagreb city center, so I'd be willing to visit again.
GGuest UserFirst things I like to express my appreciation to Toni at front desk who's very friendly welcoming my first day check in and helping me when I have problem with rental car. He really put his effort making so many calls when the rental car didn't response well, but finally all problem solved. And he sent his regard throe his friend at front desk on my second check in after 7 days traveling to Split and Dubrovnik, his name also Tony and he also very friendly.
Thanks to both of you Toni & Tony ( I hope I didn't wrong spelling your name )
It's highly recommend for all type of traveler, the room is very quite, I can't hear anything from next room or outside, sleep like a baby. I love the spacious shower room and all luxury amenities. If not mistaken I think this is a brand new hotel.
Since i drive a car, for me location is not important, 8 minutes drive to the old town, not too far. I like the neighborhood is so quite.
Breakfast has many menus and tasty too.
Overall is perfect , one thing I don't like is the dimming lights.
If they have a brighter light, I will be so happy.
The W By LJ is my youtube channel if you like to see my review video
TTraveler DanVery nice hotel. Very modern and clean with a big breakfast selection. The room was big and clean and the staff were great. Easy to get into the centre of town and simple to get to and from the airport too
TThanis T.The hotel is clean and basic amenities are provided. Reasonable with the price. Since I rely a lot on walking, the location is neither good nor bad. It was 2.5 km from the city center but since it is spring, the walk is really enjoyable.
AAnton26Fantastic location, excellent service and a clean room to complete the package. I ordered room service instead of going out and was so impressed with the service. Served with a smile and felt like a valued guest. Buffet breakfast offered something for everyone, whether it was a hot or continental breakfast. Thank you for looking after me!
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