It's so convenient to be close to the airport. You can also book airport pick-up. There is a car to take you to the airport very early in the morning. The room is clean and hygienic. There is a pizza shop next to it, which tastes delicious.
Hotel near Lower Town,Zagreb50% of visitors choose this area
TTanxunshijiedemeiyichujiaoluo2024.10.06
Hotel location is very good, in the city center, walking distance from the attractions. Next to the botanical garden, life around is also very convenient.
Service attitude is very good, will give good travel advice, etc.
Hotel near Lower Town,Zagreb50% of visitors choose this area
LLiz Msia2025.11.09
This is a reputable hotel, and the environment, service, and quality are all guaranteed.
After checking in, we entered our room and were immediately hit with a faint smell of cigarette smoke. We complained, and the front desk promptly switched us to a fresh-smelling room. This reminded us that in the future, when booking, we must specify a non-smoking room.
The hotel breakfast was delicious, varied, and beautifully presented. The gym equipment was excellent. It's also quite close to important uptown attractions, reachable within a 15-minute walk.
The hotel is worth the price. I enjoyed the stay very much.
Hotel near Lower Town,Zagreb50% of visitors choose this area
AAnton262025.08.04
In need of refurbishment from a cosmetic perspective, as the carpet in my hotel room was worn and tired. No body wash and had to ring housekeeping for refill… perhaps this should be checked regularly with cleaning. Cannot fault the care demonstrated towards guests and breakfast quality. A grand old lady of Zagreb that will always draw me to her. Fantastic location. Highly recommended.
Hotel near Lower Town,Zagreb50% of visitors choose this area
VVC882025.11.17
Overall it was a great experience. The location of the hotel is fantastic, only five to ten minutes walk from the square where all the attractions are located. It is about 20 to 30 minutes walk from the main train station. The room is clean and is equipped with free coffee and tea. I did not take the breakfast since they are readily available in the city. The staff were really helpful and friendly.
Perhaps the only downside is that it is right in front of a tram line which can be a little noisy. But the hotel has double glazed windows, with an additional front panel. Hence no worries in getting a peaceful sleep. Highly recommended.
Hotel near Lower Town,Zagreb50% of visitors choose this area
NNoi Cha2024.12.27
Timeout Heritage Hotel in Zagreb is a solid choice! The location is perfect, right in the heart of the city, making it easy to explore. The amenities are well-maintained and offer great value. A comfortable and convenient stay for any traveler.
Hotel near Lower Town,Zagreb50% of visitors choose this area
XXieshougongjin chengxingwanli2025.10.01
The rooms are well-equipped, comfortable, spacious, and clean. The lobby isn't very large, but the staff are warm, attentive, and helpful. When I asked for local dining tips, the waiter patiently helped. The places they recommended were good value for money. The hotel's location is also excellent, right next to the city center square, making it very convenient to visit attractions. The hotel is also surrounded by a pleasant green space.
Hotel near Lower Town,Zagreb50% of visitors choose this area
GGuest User2024.10.05
Fantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.
Great
128 reviews
9.1/10
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9.1/10
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GGuest UserFantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.
GGuest UserVery satisfied with this stay. I flew from Munich and arrived early. The front desk arranged a room when there was one available. I am very grateful. The room is very new, the supplies are relatively new, there is nothing wrong with it. The room is very quiet in a residential area, and there is a supermarket and bakery next to it, which is very convenient. The breakfast is good, with a variety of choices and good quality. For example, the dried apricots are as good as those in Turkey, big, sweet and soft. The disadvantage is not the hotel's problem. Although the road from the bus station to the hotel is flat, it is very bad (much better on the station side) and the other side is not as good as the countryside. It is very tiring to drag the luggage
GGuest UserEverything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking.
What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.
LLiz MsiaThis is a reputable hotel, and the environment, service, and quality are all guaranteed.
After checking in, we entered our room and were immediately hit with a faint smell of cigarette smoke. We complained, and the front desk promptly switched us to a fresh-smelling room. This reminded us that in the future, when booking, we must specify a non-smoking room.
The hotel breakfast was delicious, varied, and beautifully presented. The gym equipment was excellent. It's also quite close to important uptown attractions, reachable within a 15-minute walk.
The hotel is worth the price. I enjoyed the stay very much.
AAnton26In need of refurbishment from a cosmetic perspective, as the carpet in my hotel room was worn and tired. No body wash and had to ring housekeeping for refill… perhaps this should be checked regularly with cleaning. Cannot fault the care demonstrated towards guests and breakfast quality. A grand old lady of Zagreb that will always draw me to her. Fantastic location. Highly recommended.
NNina ThailandThe young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.
GGuest UserThe hotel was exceptional in class and service. It was worth it. The room was huge and well renovated. Breakfast was elaborate. Staff very friendly. It is in a quiet area and 20 mins walk to town centre. The tram stop is just outside the hotel
TTimThe room was spacious and the receptionist very friendly.
The bath was very moldy, the beds were quite small and the ac couldn’t be controlled.
For a stay of one night its ok and it was the cheapest option for longer stays I would not recommend it.
YyingjiemeowThe hotel is at this little quiet corner which is also good since we had to open the window at night (aircon is centralised and it’s still “winter” despite in spring). We were given level 6 which is the highest floor so it helped with the quietness. The breakfast spread was amazing, lots of cheeses and cured meat. The cooked vegetables are the best, though it can get a little oily. It’s a convenient location to walk around the city, and visit the parks and museum. There are good food options around as well. However, we were there during Easter so most of the places are close but there was a pizza place within 6 mins walk which is open during Easter. Lots of supermarkets around, so it’s easy to get snacks and fruits.
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