Posted on Aug 20, 2025
Guest User
Great staff, hotel needs work. Haft of the plugs in the room didn't work. A/c wasn't that cold, shower handle was loss needed to play with the handle to adjust the temperature. Bathroom dirty, ceiling in room had a stain from previous water leak.
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Price per night fromMYR 438
Posted on Apr 23, 2025
Penny Mason-Anderson
Gerry made us feel welcome the moment we walked up to the desk his positive attitude smile, and kindness was exceptional. Often, sadly front desk employees can be less than chipper. That was certainly not the case with Gerry! We laughed and told stories and honestly I wanted to hang with him at the desk and chat. He is one fine employee. I hope you can keep him! We will be back!
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Price per night fromMYR 943
Posted on Nov 3, 2025
Melanie Tom
Our stay at the Artisan was wonderful. The rooms were clean and the staff was friendly and worked with pride in their jobs. The lobby with a fireplace was great. We loved the ease of walking directly from the hotel lobby into Tuscan Grille for a fantastic dinner. We also enjoyed breakfast the next morning (off of the lobby as well). We walked around the shops and loved the Tuscan Market for a fresh sandwich for lunch, which we ate outside on a lovely October day.
The only thing that surprised us was that there is a lot of noise in the room. We heard everyone talking in the hall but most bothersome was Friday night - I think there may have been a DJ at the 5th floor club (we were on the 3rd floor). We were exhausted so chose to call it an early night and relax in our room and watch tv after a long day traveling. We couldn't hear the tv in our own room over the music from outside! In fairness, I believe the music stopped by 10 o'clock but when you're tired, it was a lot (especially at close to $500/night).This was not an issue on Saturday.
We would definitely return when in the area.
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Price per night fromMYR 998
Posted on Apr 3, 2019
QUAN
Overall is OK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Price per night fromMYR 549
Posted on Dec 11, 2018
XIAOFANG
The location is good, the rooms are neat and clean, and it is easy to find when you drive over. This shop is cheap but great value for money!
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Price per night fromMYR 438
Posted on Oct 28, 2018
YANThe hotel is conveniently located in the town of WEST LEBANON, surrounded by supermarkets, gas stations, restaurants, etc. The hotel is located on a small hillside and is relatively quiet.
The hotel is small and the equipment is relatively old, but the service is good.
The free breakfast is not ideal, but you can make it up and it's convenient and fast.
The last night because the bath water was not hot, the waiter suggested to help me change a room. I said no trouble, and then they apologized and gave me a key to another room, saying that you can go to SHOWER over there.
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Price per night fromMYR 670
Posted on Sep 2, 2024
Guest User
I find it very pleasant to go to this hotel very clean and very close to several service restaurant shopping center near the motorway near the hotel very quiet as noisy hotel and very good service at The hotel is very comfortable and comfortable.
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Price per night fromMYR 457
Posted on Jun 12, 2026
Guest UserThe hotel is a very good hotel, and it is a very good hotel. We had to abstain from bathing Thursday night because of this reason, because our daughter is dragged over by three older boys
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Price per night fromMYR 815
Posted on Jun 2, 2024
collinsgary
The experience was wonderful. I thought being by the airport would be annoying because of the planes but not at all. The service was great. I dropped my coffee in the elevator. I asked the lady that was cleaning the room if she had something that I could get it up with and she said if you could please just hold the door open I will take care of it and did it with a smile and conversation. Now that's service. The facility was very updated and the decor was nice ,very clean and the staff was very friendly. The food was good,hot , and very plentiful . In all to sum it up, I had a wonderful stay and will stay again when I am visiting Manchester New Hampshire
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Price per night fromMYR 569
Posted on Oct 26, 2025
Guest User
Lobby and food area very nice and clean, well stocked with fresh breakfast items, good variety. Coffee and hot chocolate available is very nice. Breakfast Girl keeps area very clean. Staff was attentive and friendly, asked if we needed anything. Renovation going on, pool closed. Rooms are in need of serious updating, we stayed last year at this time and still dated and used. TV/dresser drawers wouldn't stay shut, cardboard holding up one side under leg, bathroom cabinet was worn, toilet seat moves side to side. Room temp was comfortable. Hotel is in a convenient area, close to all local highways, good foods, fast and sit down.
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Price per night fromMYR 477