The location is very convenient, right off route 1 south. We arrived very late and with the incorrect booking date. The lady at the service desk was extremely helpful and managed to rebookd a room at the spot. Thank you to trip.com.
They also allowed us to have a late check out. Again have to praise the friendliness of the service desk.
The room assigned was not set up properly so we got an upgrade.
Room is clean by there are no slippers, no shower cap, tooth brush etc. Kind of disappointed.
Needed to go to Prudential Center for a concert and decided that it is within walking distance.
Check in was terrible. The front lady forgot about me after telling me to wait for 10 mins for my room. I requested for a room near the elevator as I hate walking down a long corridor, BUT she gave me the furthest room, next to the Exit stairs. Sigh…..
Bed was comfortable. Rest of the room was ok but hot water took too long to heat up and the water pressure was pathetic. Elevator was slow and we had to wait a long time for the 2 elevators. Then in the evening one elevator broke down. The wait was excruciating long!
At 1.30 am I got woken up by bratty kids stomping on my Neighbour’s door. And the nightmare began when the Neighbour from Hell decided to have a party in their room. I called the reception 3 times and they promised that they would send a security guard to ask them to quieten down. But the moment I hang up, I could hear their phone ring! No one came up and the noise continued. After the third call, someone finally came up and the party finally went away. I had to tolerate 3 hours of noise.
The day before I was told that the airport shuttle would leave on the hour, every hour. So I came down at 7.45 am only to be told that it is half past every hour. So I had to wait for 45 mins in the lobby.
At the lobby there were stragglers sleeping in the lobby.
Overall I won’t come back to this hotel.
I really loved the hotel. However, my room was directly above a conference room where high school celebrations were loud and disturbing. The music was thumping, the microphones screamed, and I found it difficult to rest. The first night was supposedly a dress rehearsal for the event. I called the front desk where it was explained what was going on. The second night I called the desk again to ask what time the noise was going to stop. I was told there’s nothing that can be done about it. I’d love to give you a good review, but that kind of noise in a hotel such as the Madison really is unfortunate and disappointing. Manager in the pub was awesome. Ricky at the front desk was amazing. I had driven from NH for my best friend’s celebration of life which was held in the conservatory, but I was so exhausted that I really wanted to sleep. The loud music and loudspeakers made it impossible.
Our first time here and we loved it. Dont need to leave the resort with all the restaurants, shops & bars lol. We loved the stay and definitely will be back 😊
We had a great time. Everything you need is on the property. Getting to the boardwalk was easy. Many options like the shuttle but we took uber for the same price as the AC bus. Room was nice and check in smooth
The room was large and clean. The hotel restaurant was good. There was a small unmanned vending area in the lobby. Transportation was convenient, with many shops within 1-3 miles. It's not far from Newark Airport. The hotel service was good. Parking was convenient, but it was charged. It was free within 30 minutes.
The location is great, just a six or seven minute walk to the main entrance of Princeton. The hotel is decorated in an antique style and is very cultural. The first floor of the hotel is together with a restaurant. When I first entered, I was a little suspicious that I had come to the wrong place.
The room is ordinary on the first floor. The wooden structure is not very soundproof. But the overall noise is not loud in the US. The rest is OK. The room is moderate in size. The service is excellent. When I checked out in the morning, my iwatch fell under the pillow. The waiter rushed to take it out.
The hotel location is fine. It is connected with the airport by shuttle limo every 30 minutes, 24/7. It is two mile away from Elizabeth Station, not a long rideshare but definitely not walkable.
No water in the suite. We were surprised to find this fact from a Renaissance Hotel and we were told the boss of the hotel wants to reduce the cost so a lot of programs are cut down. This definitely explains why half of the amenity are shut down, including the resturant and the bar. The gym is on but the water fountain is out of maintenance.
In general, it is fine for a night at the airport.
Very Good
136 reviews
8.3/10
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7.5/10
My partner and I had a lot of fun staying at this hotel. The customer service was awesome! The room, bathroom and everything was really clean. Free self parking and the Asian cuisine was very delicious for their price! Definitely worth it and highly recommend!
We had a great time. Everything you need is on the property. Getting to the boardwalk was easy. Many options like the shuttle but we took uber for the same price as the AC bus. Room was nice and check in smooth
**⭐️⭐️⭐️⭐️⭐️ | A Truly Exceptional Stay — Beyond Expectations!** From the moment we arrived at \[Hotel Name], everything was pure perfection. The check-in process was seamless and welcoming — we were greeted with a smile, a refreshing welcome drink, and helpful staff who made us feel at home instantly. **Room:** Our room was spotless, modern, and elegantly designed, with a breathtaking view of the city skyline/ocean/mountains (customize as needed). The bed was heavenly — I honestly had the best sleep I’ve had in months. The daily housekeeping was consistent and thorough, and small details like the nightly turndown service and complimentary bottled water made a big difference. **Amenities:** The infinity pool was a highlight — clean, relaxing, and never too crowded. The gym was well-equipped, and the spa treatments were heavenly. We also appreciated the fast Wi-Fi and convenient business center. **Dining:** Breakfast was a daily treat! The buffet had everything from fresh tropical fruits and artisan pastries to made-to-order omelets and local delicacies. We dined twice at the in-house restaurant, and both meals were five-star quality — beautifully presented and incredibly flavorful. **Service:** What really sets \[Hotel Name] apart is the **exceptional service**. Every staff member we encountered — from the concierge to housekeeping — went above and beyond to ensure our stay was comfortable. Special shoutout to \[Staff Name, if applicable] for their kindness and helpful local tips! **Location:** Perfectly located near top attractions, restaurants, and shopping areas, yet still quiet enough for a restful sleep. It felt like the best of both worlds. **Final Thoughts:** I’ve stayed at many hotels around the world, but \[Hotel Name] genuinely stood out. Whether you’re visiting for business, romance, or a family getaway, this hotel offers outstanding value, comfort, and luxury. I wouldn’t hesitate to stay again — in fact, I can’t wait to return!
The hotel is really nice, every detail is done very well, the service of the front desk lady Lanlan is very good, the check-in is very enthusiastic, and she can consider the guests. I am very satisfied👍
This hotel is at a very good location being very close to the airport. Room was spacious and clean, yet a bit old / outdated. Hotel staff whether front desk, housekeeping or restaurant all nice and helpful.
This hotel is the best option if you have an early flight at EWR. The location is perfect: it is right on the airport grounds. The free shuttle is very convenient; it runs every 15 minutes to all terminals. I stayed in the King Room and the bed was very comfortable. The room was clean and quiet. The food is a bit expensive, but the convenience is worth it. It is a solid choice for travelers.
The location is still very convenient, and the facilities are okay. It is suitable for families traveling with children. It has a microwave and a refrigerator, which is very convenient for hot food.
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