Posted on Jul 13, 2026
Guest UserThe hotel's design is incredibly thoughtful, like being in a peaceful rainforest. For its downtown location, the rooms are a good size, clean, and perfect for tourists to relax after a day out. My favorite spot was the water bar on the second floor – spacious and comfortable, great for a quick break or meeting friends. The large sofas in the waiting area are also a nice touch, offering a comfortable place to sit on both the first and second floors. It was especially helpful that we could store our luggage and rest on the first and second floors when our flight was delayed and we didn't want to go to the airport too early. Thumbs up for that! The only downside was that the breakfast was too Western-focused, which isn't ideal for families with children. It seems more geared towards younger European and American guests, which might align with the hotel's overall concept.
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Price per night fromRUB 5,409
Posted on Mar 28, 2026|[annex]twin(non Smoking)
Guest UserThe room is small but can open two suitcases. The public bath and spa are excellent. Close to JR station and donki. But the staff and hotel policy are terrible and I could only rate it woth adverse comment. First, at checkin the staff did not tell us the spa world could be used even after checkout, so we had no idea we could still stay to play the spa world the next day until we learnt it from other residents in the hotel. If we have learnt it earlier at checkin we might adjust our travelling plan as we checkin late at night from landing. Second,
upon checkout we asked for luggage storage service, which is very basic services of hotel, but the staff said if we were leaving and not staying for the spa, they would not keep our luggage. I am not meaning leaving Japan but I just go out from breakfast or some shopping. I have visited Japan multiple times and stayed in many hotels or residence, and this is the first one not offering luggage storage service. Please do not call this a hotel if you refuse to offer luggage storage service. Third, the hotel prohibited any slipper and every one had to walk back to rooms in bare feet after public bath, this sounds dirty while the staff was wearing slipper. Hotel could provide slippers and require resident to wear hotel slippers only. Bad experience and poor service.
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Price per night fromRUB 4,317
Posted on Sep 4, 2026|[Standard Floor] Compact Twin Room Non-smoking
trippy88Staying at Hotel Granvia Osaka was such a pleasant experience! The location is unbeatable — right in the heart of Osaka, with shopping, restaurants and eateries all around, making it incredibly convenient to explore the city.
What I loved most is how central it is for travelling beyond Osaka too. With Osaka Station right there, it’s so easy to head out to places like Kyoto, Kobe and Kurashiki without wasting time getting across the city.
A special shout-out to Don at the hotel, whose service was truly top-notch. He spoke excellent English, was incredibly accommodating and made me feel very well taken care of. The hotel even upgraded my room for free, which was such a lovely surprise!
And for Pokémon fans — this is a bonus I absolutely loved! 😍 The Pokémon Center is just on the 13th floor, so you can literally pop down whenever you feel like browsing or shopping.
Overall, a fantastic base for an Osaka trip — excellent location, wonderful service, comfortable stay and plenty of shopping and dining right at your doorstep. Would definitely stay here again!
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Price per night fromRUB 7,154
Posted on Jun 4, 2026
StekmerI have stayed in this hotel 3 times now and look forward to staying again. The rooms are the usual compact size, are clean and comfortable. The ground floor area has a microwave, free soft drinks and coffee and is quite pleasant.
The location is convienient for shopping, visiting Dotonburi and there is a major supermarket 2 minutes walk away - the walk to the Namba station for airport trains is about 15 minutes but is easy enough.
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Price per night fromRUB 2,309
Posted on Jul 29, 2026|Superior Double Room
Guest User
Facilities: The room was quite spacious for Japan, with a minimalist design, yet fully equipped. It had a large bathtub, and on the 12th floor, there was a microwave, washing machine, and gym.
Cleanliness: Extremely clean, no strange odors whatsoever.
Environment: Located right outside Exit 13 of Honmachi Station, very close to Shinsaibashi, with plenty of restaurants nearby. It's very convenient. I saw some reviews mentioning noisy street racers downstairs, but we didn't encounter any during our stay; in fact, we found it very quiet.
Service: Excellent! The front desk staff were enthusiastic and always greeted us when we came and went. When the Wi-Fi wouldn't connect, they personally came to our room to help us set it up.
Breakfast: Although the variety wasn't extensive, everything was exquisite and tasted delicious. We ate it for four days without getting tired of it – it was our daily source of fruit! The panoramic night view of Osaka from the 16th-floor lobby is stunning.
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Price per night fromRUB 6,388
Posted on May 31, 2026
Guest UserDisappointing hospitality and poor organization, despite decent facilities
There are three major downsides to my stay at this hotel.
First and foremost, the check-in process was poorly managed. While having guests wait until 3:00 PM to check in is highly understandable, the complete lack of queue management is unacceptable. I went to the counter at around 2:55 PM to get myself ready for the check in, but the staff instructed me to go back to the waiting area and wait. However, right at 3:00 PM, newly arrived guests immediately formed a line at the counter. Those of us who had been waiting patiently in the seating area had to rush over to secure a spot. Everyone was scrambling to get into line as if we were asking for a free stay(Pic.1). The hotel showed a blatant lack of care for its guests. To make matters worse, guests are required to use a self-check-in system, which feels like shifting the operational burden from the staff onto the guests. This experience clearly reflects that the hotel prioritizes its own convenience over the comfort of its guests—a concerning approach for any hospitality business.
The second major issue is the Wi-Fi. The internet speed was incredibly low to the point of being completely unusable(Pic.). If you rely heavily on hotel Wi-Fi for work or travel planning, I highly recommend looking elsewhere.
The third point, though less severe, is the location. The hotel is situated a bit far from the subway, sitting almost exactly halfway between two stations. Regardless of which station you use, you will have to walk an equal distance of about 500 meters from either Hommachi Station (Red Line) or Sakaisuji-Hommachi Station (Green Line). While this is not entirely the hotel's fault, it is worth noting for future guests.
To be fair, I would like to highlight some positive aspects. The hotel facilities are decent. They provide complimentary coffee and thoughtful amenities such as utensils and chopsticks for guests to use.
Ultimately, I believe a hospitality business should always prioritize customer service and guest satisfaction over its own convenience, even if turning a profit is the ultimate goal. Unfortunately, my experience here made me feel like the guests are not a priority. Perhaps I was just unlucky, as I had read the reviews thoroughly before booking and saw no mention of these issues. I am sharing this experience simply to help others make an informed decision.
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Price per night fromRUB 3,351
Posted on Jul 23, 2026|TwinRoom (Btype)
Orangy SunshineTbh it’s such a wonderful hotel, great stay with my family. Price wise may be slightly higher but the I love it because of the hotspring. Almost hotspringing every single day. The staff service is also wonderful! They are really very kind and helpful. Definitely coming back! They have free drink bar as well! Check it out, it’s a small hidden gem. ;)
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Price per night fromRUB 3,150
Posted on Jul 15, 2026
LizananThe location is fantastic – it's quiet despite being in a bustling area, and not far from Osaka's iconic Glico Man and Shinsaibashi, as long as you can navigate well. Upon entering the hotel, there's a subtle, pleasant aroma that immediately makes you feel comfortable. For Japan, the room size is quite generous; of course, there are bigger ones, but I believe in Japan, the price and room size are definitely proportional to the value for money. The front desk staff, regardless of the time, always served with a smile and answered questions diligently. Yes, I mean diligently – they genuinely put their hearts into serving guests. There was a minor hiccup during check-in, which I didn't even dwell on. I simply mentioned it casually late at night when exchanging coins. To my surprise, when I returned to the hotel the next afternoon after shopping, I found an apology card and some fruit in my room. They truly value guest satisfaction and the quality of their hotel. If I visit Osaka again, this hotel will definitely be my top choice.
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Price per night fromRUB 7,731
Posted on May 10, 2026
Guest UserI recently stayed at Hotel Hanshin Osaka during my trip to Osaka, and overall it was a very satisfying experience, especially for a first-time solo traveler visiting the city.
One of the biggest advantages of this hotel is definitely its excellent location. The hotel is conveniently connected to transportation, making it extremely easy to travel to many of Osaka’s famous attractions and shopping areas. Whether I wanted to visit Dotonbori, Umeda, Osaka Castle, or even take day trips to nearby cities, getting around was smooth and stress-free. For someone traveling alone and unfamiliar with Osaka, staying here made the entire trip feel much more comfortable and convenient.
Another thing that impressed me was the service provided by the hotel staff. The front desk employees were always polite, professional, and welcoming. They greeted guests with genuine smiles and were very helpful whenever I had questions. Even though there was sometimes a language barrier, they still tried their best to assist me, which made me feel appreciated as a guest. Good hospitality can really affect the overall travel experience, and this hotel certainly delivered in that aspect.
The room itself was clean and well-maintained. Although the room size was slightly small, which is quite common in Japan, the facilities inside were surprisingly complete and thoughtfully arranged. Everything I needed was provided, and the layout was efficient enough that I still felt comfortable during my stay. The in-room hot spring bath was also a very enjoyable feature. After spending long hours walking around Osaka every day, being able to relax in the warm bath at night was incredibly refreshing and helped me recover from fatigue.
If I had to mention one downside, it would only be the limited room space. However, considering the location, service quality, cleanliness, and facilities, I still think this hotel offers great value overall.
I would definitely recommend this hotel to anyone visiting Osaka for the first time, especially solo travelers who want a convenient, comfortable, and reliable place to stay.
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Price per night fromRUB 5,372
Posted on May 3, 2026
YoYo-niniOverall, my stay was incredibly comfortable. The hotel's location is excellent, making it super convenient for getting around and finding places to eat. Check-in at the front desk was quick and efficient, and the staff were all very warm and friendly, paying great attention to detail. The atmosphere was quiet and elegant, and the value for money was outstanding. It was a pleasant and reassuring stay, and I'll definitely choose this hotel again for my next trip.
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Price per night fromRUB 3,125