This hot spring hotel is perfect in every aspect, with the only drawback being its slightly inconvenient location for transport. A delightful bonus is that two red-crowned cranes visit right in front of the hotel every evening and morning to feed, which is truly interesting to observe from afar.
The twin room was quite spacious, with two 1.2-meter-wide single beds and enough space in between to get out of bed easily. On the other side, I could open my 30-inch suitcase. The price of around 1,000 RMB during the winter holiday, including breakfast, was acceptable. I think Ctrip had a package without breakfast for 600-700 RMB per night. However, those packages need to be booked in advance, which isn't suitable for a traveler like me who needs flexibility. One thing to note is that the duvet didn't have a cover, it was just a sheet over the duvet. It felt unhygienic (because the exposed part was the duvet itself, which isn't changed) and wasn't very comfortable. I was quite bothered by it, but since I was traveling with a child, it wasn't convenient to switch hotels. The heating was very strong, almost too hot for the duvet. The breakfast on the first floor was plentiful, mainly Asian-style.
Beautiful hotel with a moor onsen spa and sauna. However it is a 15-min walk from the station and shuttle service is limited. Lots of weddings and royal visit at this resort. Twin Room is spacious and comfortable. Walking distance to M fast food chain next door and Aeon shopping nearby. I would highly recommend it.
Hotels in Chuo Ward,Sapporo32.1% of visitors choose this area
GGuest User2026.01.07
SUCH AN AMAZING HOTEL!! Coming from an airbnb in tokyo to here is an absolute 180 degrees change. We just book the standard twin room but it is quite spacious and very clean!! And the toilet is very spacious using the bathtub is alsoo veryy nice!! The staff is very very nice and when they notice from my passport that it is my birthday they kindly offer to decorate my room. Above all the hotel is just RIGHT BESIDE the station so it is very convenient. PLUS POINT that the hotel is absolutely GORGEOUS in the winter per my pic below. All in all WOULD DEFINITELY stay here again!
My overall experience during this stay was very satisfying.
The hotel's location is excellent, close to the Hakodate Morning Market, making travel incredibly convenient.
The room was spacious, clean, and well-maintained, ensuring a comfortable stay throughout.
The front desk and all staff members were very friendly and professional, always patiently assisting with any issues.
Breakfast offered a wide variety of choices and tasted great.
Overall, it offers great value for money and is highly recommended. I would definitely choose this hotel again when I revisit this city.
The hotel boasts an excellent location, being close to JR station and within walking distance. It's right by the sea, with a seafood market just below, which makes breakfast convenient. There's also a convenience store nearby. The rooms are clean and tidy, with complete facilities, and offer beautiful sea views from the windows. The front desk service is great. My favorite part was the public indoor and outdoor onsen on the upper floor of the hotel, where you can soak while enjoying the sea view. Even the lounge area offers sea views – it's fantastic! Highly recommend this place! 👍
The room isn't very spacious; we had to move the table to lay out the futons. The air conditioning wasn't particularly warm either, which might be due to the room's size or how old the decor is. Plus, the futon bedding set had a hole in it. The breakfast and dinner buffets offered limited choices, which felt like a downgrade after staying at Toyako乃之風 (Nono Kaze). On the upside, the hotel's exterior environment is quite nice, and of course, the onsen (hot spring) is fantastic – that's why everyone comes here! There's also a small shopping area at the hotel, and on the same floor, there's a gachapon machine where I got my favorite capsule toy.
The hotel can be accessible if you ate taking the airport bus, the bus stops right at the back of the hotel. The hotel is directly connected to the underground walkway in sapporo so you dont have to worry about heavy snow or rain. The breakfast offers a wide variety of food choices and you can choose from either the intl buffet or the traditional japanese restaurant. We had a pleasant stay at the hotel.
The room was quite clean, and while the facilities were a bit old, I was prepared for that. Room service was very prompt, and the front desk staff were incredibly friendly and kind, granting us a late checkout until 12 PM. The complimentary water they sent was a generous touch. However, the humidifier was really ineffective; it didn't increase the humidity and only blew out hot air. I hope they can replace it. I can't comment on breakfast as it wasn't included. The hotel is very close to the JR station and conveniently located next to two department stores, making dining easy. Since the hotel is quite old, it's a good option for a transit stay. When we left, a young lady at the entrance helped us call a taxi, and her attitude was excellent. If they could renovate the hardware, this hotel would be perfect.
Traveled with friends and we were very happy with the hotel; it was conveniently located for getting everywhere. Hakodate's million-dollar night view is definitely worth seeing. The hotel is also very close to Hakodate Station, and the onsen was great – a really comfortable stay.
Amazing
479 reviews
9.5/10
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9.1/10
Great
The Hotel is located near to the train station, easy access to central area, the room is very specious, clean, and very comfy to stay. I did have breakfast, and it was very delicious.
We had a really fantastic time at Lake Shikotsu Tsuruga Resort which was a once in a lifetime experience for us. The area is beautiful and the spa has everything you need for a fantastic and relaxing stay. We stayed in a Premier Suite and the rooms are fantastic - fully equipped and spacious with all amenities, and a fantastic private Onsen to relax in.The staff at the spa were extremely friendly and helpful, and attentive to all of our needs. We'd love to come back some time and would highly recommend!
I think the travle bus is free is nice and the ambiance of the hotel is fantastic You must try the hot bath and stay in the 2 floor to enjoy your vacation
We travelled by rental car so the location wasn't a problem and not far from Otaru canal and main attractions. The staff's service was superb. The whole hotel is tatami floor. There were small events like Japanese dancing for guests and camping with free snacks. The hotel's garden was nice. I really enjoy staying at the hotel.
This hotel is exceptional, we are touched by the staff’s warm hospitality from the welcome drink to room service and hotel introduction. The room was huge and comfortable, offering a runway view and beautiful sunrise in the morning. I love the hotel onsen and the buffet breakfast was really good. I will definitely stay here again when I come to Hokkaido!
The view on Lake Toya from the hotel was spectacular. We were lucky to have witnessed the cloud sea and sunrise. From the other angle, we could see the full view of Mt Yotei, also known as Hokkaido Fuji. There are few restaurants in the hotel, including the Japanese, Chinese, French, and the Italian. There was also good onsen in the hotel, both idoor and outdoor. We will definitely come back to stay again in the future.
The hotel staff are very friendly and helpful. The room is modern Japanese-style room and very clean. Also, the breakfast & dinner is nice. We enjoyed the public bath a lot which has both indoor and outdoor. We enjoyed our stay here.
Nice Onsen resort and we like the private Onsen inside the room. The room is huge but it will be great if it has international channels or even Netflix or YouTube. It provides transport to Sapporo so that is great. Nice free drinks and snacks at night.
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