Hotels With Spa in Sarawak, Malaysia

I recently had the pleasure of staying at this hotel, and I am beyond impressed with my experience! From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home. The check-in process was smooth and efficient, which set the tone for the rest of my stay. The room was spotless, well-maintained, and very comfortable. It had everything I needed for a relaxing stay. The hotel itself is beautifully designed and has a great atmosphere, which made it an ideal place to unwind. Additionally, the amenities were top-notch, and the location was perfect for exploring the area. I truly appreciated the attention to detail and the excellent service provided throughout my stay. I will definitely be returning to this hotel in the future and will recommend it to anyone looking for a fantastic place to stay. Thank you to the entire team for making my visit so memorable!

The hotel’s location is very strategic, with plenty of food options and amenities within walking distance, which is a definite advantage. However, the service appears to be impacted by a shortage of staff. During both mornings at breakfast, we experienced long waits for coffee cups, juices, and water to be replenished. Cutlery setup and table clearing were also slow, resulting in guests having to take utensils from other tables or walk to the service station to get napkins, forks, and spoons. We observed similar challenges during the wedding dinner we attended. Basic services such as drink refills were often overlooked and had to be requested multiple times. Overall, while the location is excellent, improvements in staffing and service efficiency would greatly enhance the guest experience.

I booked a Standard Hill View King on Chinese New Year Eve, The overall stay is a decent one, was provided with one King size bed and one single size bed, room was equipped with one mini fridge, one kettle and some cups, tissues, TV but the satellite line was bad as TV line appears unstable, small hair dryer, you can refer to photo I posted for amenities and room view, what I showed is all I got. Breakfast wasn't many choice but good enough, they have laksa, kolomee, salad, nasi lemak, bread

The children’s pool with slides requires better maintenance, as insects were present. Parking is located quite far from the main area; however, buggy services are available and helpful. All staff members were very friendly, attentive, and supportive throughout our stay. The room was spacious. Although we did not receive a full sea view—only a partial one—the scenery was still stunning. The ambience of the resort is very refreshing, with high ceilings and a breezy environment that creates a relaxing atmosphere. There are many activities available, and the resort is within walking distance to a beautiful beach. Swimming is not very suitable due to strong tides, but the soft sand makes it ideal for children to play. There are two large pools: one specifically designed for children with slides, and another main pool where mini kayaks and floating flamingos are available for rent. The kids’ activity area is very creative, with games such as dam ular and various board games. The breakfast buffet offered a good range of choices, although I had a better dining experience during a previous visit for work purposes. Unfortunately, room service dining was not satisfactory—the fries were soggy, the fried rice was overly oily, and the carbonara was average. There was also some confusion regarding a 20% insider discount, as we were initially informed it was applicable, but later told that the discount was only valid at Horizon Café not in room service. They should explain better :( Overall, it was a pleasant stay, and with some improvements—particularly in maintenance and food quality—it could be an even better experience.

Overall it was okay, convenient location, laksa at breakfast place was good, there’s a nearby 24 hour supermarket, a lot of shops are in walkable distance

Check in process was smooth and seamless. Room were located at 15th Floor. Room definitely has aged after the many years in operation. All were good, nevertheless. Breakfast next day was the highlight. A good selection of international and local dishes were served. Good variety I would personally say. Sservice staff was attentive and kitchen team delivered what was requested. Definitely will make a return visit to the hotel again 👍🏻

The hotel offers shuttle services to both the airport and the park. These were open-sided, safari-style trucks, which made for a unique experience. The shuttles circulated constantly between all points, so we never had to wait long. The hotel rooms are all designed like stilt houses, preventing any dampness from the ground. There were occasional power outages, but the hotel was always well-prepared; the restaurant staff would promptly convert to a candlelight dinner setting.

Nice view and very close to the beach, which made the stay even more enjoyable. The room was clean and comfortable, and the staff were very friendly and welcoming. Overall, it was a pleasant and relaxing stay. Will repeat again staying there..

Best decision ever..the accommodation is one of the best in kuching i guess The host prepares almost everything for a guest travelling with kids/families. The unit is new and very coz.y. Easy check in and out. No deposits and the host is very attentive.