Hotels With spa in Western Province, Sri Lanka

5* hotel booked to end our trip in style. Bar staff and cleaners were super happy, polite and love to great the guests in the hotel. Reception staff were generally unhelpful. I tried to book activities and excursions, but was initially told to go the hotel next door before being given a random book While trying to sort late check out one receptionist began serving another customer over my head. Late check out was eventually agreed to which was helpful but after being sat face to face in silence for minutes. Facilities are wonderful. Nice private beach, great pool area. Two bars and buffet style restaurant with ala carte option. Locals got charged significantly less for our event dinner. Some would say that's fair, others would disagree, but not being transparent probably suggests it was trying to be hidden. Service wasn't 5*. When we arrived our bedding was ripped and had a huge hole in it. Thankfully this was fixed, but I think atleast 2/3 people came to check before it was resolved.

We had a lovely stay at this hotel overall. The private beach is beautiful and peaceful, making it a perfect place to relax. The pool area is also great, very clean and well maintained. Breakfast each morning was delicious with plenty of options to choose from. Our room was clean, comfortable, and had strong AC, which made a big difference in the heat. The staff were very kind and welcoming throughout our stay. One thing to note is that we didn’t receive responses regarding booking tours through the hotel, even after following up. I would recommend arranging any tours or activities in advance to avoid inconvenience. Overall, we enjoyed our time here and appreciated the relaxing atmosphere.

This was the hotel we stayed at on our last day. Since it was fully booked, we couldn't get a late check-out for free, but we paid a very small amount to extend our stay until 7 PM, and I was very happy with that service. We checked in on a Friday, and there was some kind of beer carnival by the pool that went on until midnight. You could hear it from the room, and it was a bit noisy. The cinnamon rolls at breakfast were absolutely amazing, a huge thumbs up!

According to my booking, I was supposed to receive a king-size bed, but upon check-in, I was given two very small, separate beds instead. The hotel authorities failed to keep the commitment made at the time of booking. Staying and sleeping in these small beds was extremely difficult and uncomfortable for us. This kind of poor service and irresponsibility is completely unacceptable from a reputable hotel. In terms of customer service and maintaining commitments, this has been a thoroughly disappointing experience. I have no intention of ever staying at this hotel again in the future.

I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile. The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special. What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort. Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.

The service was excellent and breakfast was good. We arrived in the evening and had plans in Negombo early the next morning, so we quickly chose this hotel because of its proximity. The beach, restaurant, and pool were all very clean. Room cleanliness was just okay; I even found used tissues in the wardrobe. Early the next morning, we went to the beach to watch the sunrise, and it was wonderfully uncrowded. The only downside is that the hotel rooms face the street, so there was a lot of traffic noise at night. Light sleepers should definitely take this into consideration. Upon checking out the next day, we discovered that the other side of the hotel, also facing the street, was a cemetery.

Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious. Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready. Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait. Pool, restaurant, and bar staff are all great. Very personable and accommodating. Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool. Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people. Overall a great experience and will definitely stay here again if I’m in Colombo.

Overall summary: Incredible value for money, highly recommended! Location: Facing the Indian Ocean, the lobby, breakfast room, guest rooms, rooftop bar, and swimming pool all offer unobstructed, direct ocean views. The train station right opposite the hotel is one stop before Colombo Fort Station. Express trains don't stop here, so you'll need to take a quick, inexpensive taxi from the main station, but it's a very short ride. If you love photographing trains and the ocean, you can capture great shots right from the hotel. Room & Amenities: The room facilities are decent. The bathroom faces the Indian Ocean directly, and there are USB ports by the bed, so no adapter is needed for the power outlets. Dining: The breakfast spread is very generous. If you have time, I recommend setting aside an hour to leisurely enjoy your breakfast while looking out at the Indian Ocean. Surroundings: There is a famous local ice cream shop just a 3-minute walk behind the hotel. It's also a very short taxi ride to One Galle Face Mall.

Amazing hotel with world class hospitality. Our 7 day stay was comfortable, exciting and enjoyable. Staff was very friendly, courteous and helpful. They went an extra mile to make our stay memorable and special. Food was exceptionally delicious at India, Yoroko, Sapphire Dragon, Quizine and Sweet Lab. Over all the stay at this hotel exceeded my expectations and I would happily stay here again. Highly recommend to anyone looking for a comfortable and enjoyable experience.

I stayed in a premier king suite which was so affordable. The room was bright, white and really pretty with a nice partial ocean view with balcony. Had a great bathtub aswell and the drinks in the mini bar were included for free. ( a few softdrinks ). The location of the hotel was directly opposite tge beach abd attached to Marino mall which was fantastic as it has some good shops, food places abd even a virtual reality arcade style place. There is a fantastic foot massage place at the base of the travellator which is an extension if the hotels main spa upstairs but its so affordable. I had 3 foot massages there and it was always consistently great. The buffet breakfast was varied with really good food both western and Sri lankan with included cappuccino style coffee for no added charge upon request. Lots of beautiful different fruit variety's, finally had a pink banana and pink pomelo! The staff were courteous and friendly and they took safety seriously as everyone must put their bags and person through screening going into the hotel and your keycard was required to get to your room floor. A great bonus is the 3 hr complimentary city tour on an air-conditioned tour bus.i was hesitant thinking it might be a waste of time but it was actually really good to get oriented with the city and to stop and go through the museum and temple. They cover any entrance fees for you so I would definitely recommend going. The on-site spa Waa extremely good and the infinity pool upstairs was absolutely stunning. There are,a few separate jacuzzi spas separate aswell. 3 on-site restaurants are there though I didn't try them meant you were spoilt for choice. Can't recommend this hotel enough. I would definitely come and stay here again. It's such good value.