Hotels With spa in Western Province, Sri Lanka

Overall, I had a really nice stay at this hotel. The highlight for me was definitely the view. I had a room overlooking the ocean, and waking up to that scenery every day was absolutely beautiful. The room itself was lovely as well clean, well-maintained, comfortable, and furnished to a high standard. The location is great in many ways, but there is one thing worth mentioning. The hotel is right next to a train station, which unfortunately can be quite noisy. I’m a light sleeper, and I often woke up when trains arrived, especially late at night or early in the morning because of the warning sounds. I ended up using white noise to help me sleep. If you're only staying for a night or two, it probably won't bother you much, but for a longer stay it may be something to consider. I didn't get a chance to use the facilities, but I did have a look at the rooftop bar and swimming pool, and both looked fantastic with amazing views. The breakfast was probably the weakest part of my experience. I only had it once and then decided to explore some of the nearby cafés instead. Honestly, I enjoyed those much more, and it was a nice way to discover the area. As for the service, the staff were always polite and helpful, but they seemed quite stretched. Whenever I called for assistance, it usually took around 30 to 40 minutes, and sometimes I had to follow up. That said, it wasn't something that really upset me or took away from the overall experience. Despite a few minor drawbacks, I genuinely enjoyed my stay. The beautiful room, stunning ocean views, and overall atmosphere made it a memorable experience.

Amazing hotel. Very good staff and service. They always greet you smiling. They upgraded us to Executive room for a small price. Fahad- thanks for all your help. Breakfast spread is amazing. Everything is worth trying.

The hotel room offers a direct view of the seaside train, and there are convenient amenities within walking distance such as supermarkets and restaurants. It's quite convenient. As soon as you enter downstairs, all the staff are enthusiastic about helping you with your bags and with security checks. I also noticed that flight crews from Emirates or Qatar Airways stay at this hotel. The window seats in the breakfast area have a perfect view of the seaside train passing by, so the location and view are excellent. Thanks to the hotel, we have a wonderful memory of our trip to Sri Lanka.

Our family of three checked into the hotel during the first week of May 2025. Unfortunately, our overall experience was underwhelming. Room service was disappointing, our order was incorrect, and we chose not to send it back as we assumed it would take a long time to receive the correct one. It also took three separate calls just to receive the room service menu. Additionally, we were charged for ice despite having an active room service food bill, which felt unreasonable. When we inquired about evening entertainment (Friday eve), the front desk assured us a live band would be performing, but this never happened. It appeared the resort seems to operate with minimal staff, which may explain the drop in service quality. On a positive note, we were warmly welcomed by a great host at check-in, and the barman at the pool bar made excellent cocktails and provided friendly service. Hopefully, this could be just a rare slip-up.

I stayed here for two nights and found the experience to be average. The location is definitely the best part of this hotel—you can’t beat it for convenience. I had requested a birthday cake upon arrival, and the hotel did a good job of arranging that for me, which I appreciated. However, the rest of the stay was hit-or-miss. The cleanliness was only average, and the receptionist wasn't very attentive. It’s a fine place if you just need a central spot to sleep.

Very good hotel, close to everything. Good breakfast - variety of dishes, local and international, but slightly overpriced. Nice pool, didn't check the gym. Bed is comfortable. Room temperature can be regulated. Somewhat slow check in process, but they offer tamarind juice on arrival. Didn't try coconut at the bar, you can buy them outside for 150 LKR ! Uber Eats can be ordered to the hotel in case you want to try other restaurants.

We recently stayed at Galle Face Hotel, Colombo with my family. Overall, the hotel experience was good, especially the location and service. However, the rooms feel overly traditional and colonial, which does not fully meet modern-day requirements. The heavy wooden furniture and old-fashioned, posh décor may appeal to older patrons who appreciate classic heritage styles, but it may not suit travelers looking for a more contemporary stay. The electrical points and facilities are also quite outdated and not convenient for today’s laptop- and gadget-dependent travelers. I would suggest that the hotel consider modernizing some rooms and amenities, while still preserving a few heritage-style rooms for guests who prefer the traditional experiences.

I stayed at this hotel for one night. It’s conveniently close to the airport, making it easy to reach in about 30 minutes. If you’re looking to enjoy a lagoon view, this is one of the best options. The breakfast was excellent, featuring both traditional and Western dishes. They also offer a late checkout option at an hourly rate of approximately $5 USD per hour.

Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious. Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready. Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait. Pool, restaurant, and bar staff are all great. Very personable and accommodating. Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool. Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people. Overall a great experience and will definitely stay here again if I’m in Colombo.

I recently stayed at the Ramada by Wyndham Colombo, and overall it was a wonderful experience. The room was extremely spacious, honestly one of the largest hotel rooms I have ever stayed in within Colombo. Everything was very clean and well maintained, and the amenities were excellent. The room included everything you might need—tea and coffee facilities, toiletries, toothbrushes, and more. The bed was very large and comfortable, and the TV, office table was huge as well. All the facilities such as the lights, air conditioning, and fan worked perfectly, so we had no issues at all. Our room was on the 8th floor (top floor) and we had a nice view overlooking the Galle Face Hotel with a small view of the ocean. The location of the hotel is also excellent since it is very close to Galle Face Green and many other attractions in Colombo, which makes it very convenient for travelers. The check-in process was smooth, and they welcomed us with a refreshing welcome drink. One thing to note is that the security procedure is quite strict. When we had guests visiting our room briefly, they had to provide their IDs and go through a security check. It was the first time I experienced this in a hotel, but it is understandable since it helps maintain safety. Although we booked bed and breakfast, we later asked if we could add the dinner buffet, but unfortunately it was already full. However, something very kind happened later that night. My mother wanted chicken congee, so we asked the room service staff if it was available. Even though it was not on the menu at that moment, they were kind enough to prepare and send us a bowl of chicken congee. It was a very thoughtful gesture, and we truly appreciated their kindness. The breakfast buffet was excellent with a very wide variety of food, and everything we tried was delicious. My family has always liked the buffets at Ramada, and this time was no different. They also had live cooking stations, and the staff there were very friendly and welcoming. Overall, everything about the stay was great. The room, service, location, and food were all excellent. I would definitely stay here again and highly recommend this hotel. It is absolutely worth the price and offers great value for money.