DDarioEducational staff, available and kind, cleaning of rooms leaves a little to desire, however staff have made very available to all our requests. Thank you
GGuest UserThe hotel is nice, clean, and well maintained. The aqua park and playground are great, and the dinner was excellent. The entire facility is pleasant, the rooms are very good, and overall we enjoyed many aspects of our stay.
However, considering the price of the hotel, there were several disappointing points.
The reception staff did not seem particularly professional. At check-out, the service was not very friendly, and the reception area is quite small considering the size of the hotel, so it seemed that guests often had to wait.
While dinner was excellent, breakfast was rather average. I could not find proper traditional butter despite checking several small bowls where it appeared to be served. This may seem like a small detail, but considering the delicious Hungarian bread available, it was a shame not to have good-quality butter (82% butter).
The biggest disappointment, however, was the SPA. At around 10:00 AM, all of the saunas were either completely cold or barely warm. The lady at the SPA reception did not seem particularly surprised when I mentioned this. What was even more disappointing was that nobody informed me during check-in at the SPA reception that this section was not operating properly.
Overall, the hotel has many positive qualities, but for the price, I expected a higher level of service and attention to detail.
GGuest UserХорошее место за свою цену, было приятно погулять по набережной. До вокзала, с чемоданом, пешком 20 минут - на мой взгляд это не далеко, тем более, что путь ровный. Вкусные завтраки и ужин, замечательный персонал. Из минусов - очень сильная слышимость, слышно все, что происходит в коридоре и храп соседей в других номерах. Также, как и читала в других отзывах, на потолке и стенах паутина. Ещё есть вопросы к кровати - на ней лежит защитная клеенка и сверху маленькая простынь, из-за чего все постоянно скользит и сбивается и нужно поправлять, чтобы не спать на голос матрасе. Подушку тоже пора заменить, она как тоненькая тряпочка, если на неё положить голову (
GGuest UserWe stayed for 1 night in transit. I really liked the architecture of the hotel. There is a swimming pool in the yard and bicycle rental. The room is chic, spacious, clean and cosy. Large balcony. Pleasant and polite staff. There's a lake nearby.
VVad034“+” 2x-room spacious apartments on the beach of Balaton, a large lodge with lake view, kitchen with all necessary, 2 refrigerators, bottom indoor pool, 2 jacuzzi, bath, gym.
“-” Registration only electronic, number is quite nodded, the couch is uncomfortable, eviction is already at 10:00, the lodge is furnished on the edges of birds whose nests hang inside the balcony.
🤔 In general, a good option.
OoliveThe room was good. The first time I met a hotel in Europe, I had a toothbrush. The mattress was too soft. The service and breakfast were very good.
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