Hotels With Spa in Nagano Prefecture, Japan

The hotel's location is fantastic, and they offer a free shuttle service to Karuizawa Station. The hotel itself has its own garden, complete with indoor and outdoor hot springs (onsen). The breakfast spread is generous, and you get to enjoy it with a view. The room was quite spacious, and the bathroom had a separate wet and dry area. The large windows offered excellent views as well.

Spacious rooms with beautiful mountain views. Free parking with a large parking area. The onsen is big and very relaxing. The staff are helpful and friendly. Highly recommended.

I brought my own snowboard to Karuizawa. It's a 70-minute Shinkansen ride from Tokyo Station to JR Karuizawa Station. The Shinkansen luggage racks have straps to secure snowboards. After exiting the station, head to the hotel service center (open until 7 PM) located on the far right of the 7/11 convenience store at the South Exit (Pic 7). You can drop off your luggage there and then explore the Plaza unencumbered. Take the brown hotel shuttle bus to B21, where The Prince is located, every hour on the hour and half-hour. Your luggage will already be in your room, but snowboards are not allowed inside. Each day, I'd take my own snowboard on the brown bus to the gondola at the East Building. You can buy ski passes and rent equipment there. Ski pass prices are shown in Pic 6. Only guests staying in the East Building can use the hotel's lockers for ski equipment. The West Building also has a gondola, but it requires a short walk. You can't enter the hotel wearing ski boots, but the Makibi restaurant seems to be an exception. After skiing, take the green bus back to the hotel. Of the two onsen, Hongye Bisen has newer facilities and better views from the outdoor bath. All Prince Hotel restaurants require reservations made via QR code. Pics 4 and 5 show the breakfast at the main building, which is high quality and delicious. From 10 AM to 8 PM, you can enjoy unlimited soft drinks in the bar area. Finally, use the luggage delivery service when checking out. I think The Prince offers the best value for money.

I stayed at this hotel for one night, and overall, it was quite a pleasant experience. I really liked my room — it was clean, modern, and comfortable. The only thing that surprised me was that the window to the balcony didn’t open, though I suppose it was designed that way. The onsen was absolutely wonderful — spacious, relaxing, and with a beautiful view of a mountain river. Definitely one of the highlights of my stay. The hotel also offers many different areas for leisure and entertainment. You can play table tennis, relax in cozy rest zones, visit small cafés and shops — there’s a lot to explore without even leaving the building. Both breakfast and dinner were delicious, with a wide variety of food to choose from. However, due to the number of guests, it was a bit challenging for the staff to manage everything smoothly. On two occasions, someone almost took my table, even though I had already placed the reservation card on it to show it was taken. That said, the staff overall were very pleasant, friendly, and helpful, and I appreciated their attitude throughout my stay. This hotel is clearly family-oriented, with many families staying with young children. There are rooms with child-friendly designs and dedicated play areas, so if you’re looking for a quiet, adult-only atmosphere, this might not be the best fit. That said, I genuinely enjoyed my stay and would consider coming back.

This is a popular hotel that is always fully booked. The breakfast buffet has a wide variety of dishes and is delicious. And although the bath isn't particularly large, I love the panoramic view from the top floor!

The hotel is very new and has a strong, modern design aesthetic. The spatial arrangement is also quite different from typical hotels, which I found refreshing! I booked a room with a bathtub, and it also features natural hot spring water! Of course, the public bathhouse design is also very well thought out and comfortable.

This is the best choice if the kids want to ski and the adults want a place to wander around! We can relax in the hot springs, stroll around the outlets, and the kids can ski to their hearts' content. We can also drive to the Karuizawa shopping street for a leisurely walk. It's an effortless trip, perfect!

I booked two rooms for two nights, but due to a system glitch, one of the rooms wasn't successfully booked. Trip.com customer service then recommended another hotel. However, the next day when we arrived at the new hotel, we still couldn't check in. All payments for both rooms had been made by 10:30 AM, so they should have been reserved for us. Yet, the hotel again cited a system error and said our rooms hadn't been held. They then told us to return to the first hotel, and it was already around 11 PM at that point. I was utterly frustrated by the whole situation. Despite all this, Trip.com's customer service was very responsive and helpful, thumbs up to them.

This was my first time in Karuizawa, and I booked this hotel without knowing anything about it. To my surprise, it felt more luxurious than I expected, especially since it was a family trip abroad that we planned about a year ago, so the price wasn't overly expensive either. The hotel's design and the breakfast, which exceeded my expectations in terms of quality, made me want to stay here again if I visit Karuizawa next summer!

Worthy, nice food and service. I love every details they put, walking on tatami and great decoration. And I can say this chain is one of the best hotel in japan. - Even room is small but lower bed makes it more spacious. And with no view room you still got sunlight dont worry. - Location is good, walkable from the station. - Breakfast is amazing! Freshly fried Tempura is authentic, also Gyudon and others also great. I love apple juice too. - Dont forget night soba and treats after onsen. - Onsen is good too but only indoor. - The rest area beside onsen is fantastic, in the morning with the view of Japanese alps they even have name of each mountain so cute. - Tips for restaurants nearby, there are izakaya food court like gathering all izakaya in one place and yiu can choose what you like