Hotels With Spa in Nagano Prefecture, Japan

I changed rooms because my first room smelled strongly like someone's body odor, but the second room also smelled, just less. So I didn't bother to change again. I've never had this issue elsewhere in Japan and I've stayed at a lot of different hotels in Japan, weird... Breakfast has varieties but tasted so so... I was woken up once by people talking in the hallway. Door sound proof isn't great. So if you're a light sleeper, maybe use ear plugs. Good service and amenities otherwise.

The cottages were a little out of the way but they are perfect - toasty during winter, spacious with an ensuite bathroom per bedroom, and accessible via the frequent bus service. It’ll be even better if a microwave is provided in the cottage, and if our ski/snowboard fear can be stored in the locker room near the slopes (we arent allowed to do so and have to carry them back to our cottages everyday. We stayed at the premium room at the main building previously and would say each experience is unique, but staying at the main building would be more convenient and staying at the cottage is more special especially during winter.

I stayed at this hotel for one night, and overall, it was quite a pleasant experience. I really liked my room — it was clean, modern, and comfortable. The only thing that surprised me was that the window to the balcony didn’t open, though I suppose it was designed that way. The onsen was absolutely wonderful — spacious, relaxing, and with a beautiful view of a mountain river. Definitely one of the highlights of my stay. The hotel also offers many different areas for leisure and entertainment. You can play table tennis, relax in cozy rest zones, visit small cafés and shops — there’s a lot to explore without even leaving the building. Both breakfast and dinner were delicious, with a wide variety of food to choose from. However, due to the number of guests, it was a bit challenging for the staff to manage everything smoothly. On two occasions, someone almost took my table, even though I had already placed the reservation card on it to show it was taken. That said, the staff overall were very pleasant, friendly, and helpful, and I appreciated their attitude throughout my stay. This hotel is clearly family-oriented, with many families staying with young children. There are rooms with child-friendly designs and dedicated play areas, so if you’re looking for a quiet, adult-only atmosphere, this might not be the best fit. That said, I genuinely enjoyed my stay and would consider coming back.

The hotel is very close to Zenkoji Temple on foot. It is a very special experience to attend the morning class at 6:30 in the morning. Transportation: Across the road from Nagano Station, the buses to the city are all at the station entrance (both 1 and 7 are OK for Zenkoji. I took 1 bus which is closer. I bought the ticket before getting off). After getting off the bus, you can walk to the hotel in a few minutes. Hotel service: There was a Japanese waiter on the night we went there, but it was difficult to find someone if something happened. Hotel food: We booked a one-night stay and two meals. Although they were all vegetarian, they tasted surprisingly good. In addition, I ordered grape juice for my daughter, which tasted special in beige. Hotel facilities: You can't ask for too much from the facilities of the shukubo. Try not to bring luggage. We stayed in a Japanese-style room on the third floor. If you bring luggage, it will be very difficult to carry it up the stairs by yourself. Plug: There is no USB, please bring enough two plugs; Toilet: Only on the first floor, no room, you need to run down every time if you live upstairs; Washing: Only in the bathroom on the first floor and near the men's bath, it is relatively simple, and there are no face wash and skin care products. Although the room has air conditioning and a gas stove, the overall temperature is not high and it is a bit cold, but surprisingly, the tatami is very warm. I looked at it and it turned out to be Nishikawa's down quilt. The hotel basically has a curfew at 9 pm. Temple sightseeing: Buy a 1200 pass for Zenkoji Temple at the hotel. Volunteers will lead you to the temple for morning classes at 6:30 in the morning. As an experience, it is very good, but remind you to dress warmly. The time for listening to the chanting is a bit long. My feet are sore from the cold. The volunteers finish at about 8:30. After returning to the hotel for breakfast, you can go to Zenkoji Temple to buy amulets and worship on your own. There are many souvenirs and food, as well as Starbucks on the street directly opposite the main temple. If you are not very tired, you can walk back to Nagano. We encountered heavy snow when we returned to the temple after breakfast. It felt very good. I wish you all a happy trip.

One of the best onsen hotels ever for a good price value! It’s about under 10minute walk from Matsumoto Station situated in a quiet corner of the main road. You have to take off your shoes and store them at the front entrance shoe lockers, because the entire hotel floor is tatami (good experience). Front desk staff very hospitable as they even help to wipe your luggage wheels clean. Room is also entirely tatami, pretty spacious, and very clean. Appreciate that the air conditioner can be toggled between heating & cooling, instead of centralized conditioning. There’s a small private shower cubicle. There’s a free welcome snack in the fridge everyday. At 9:30pm-11pm, there’s even free “Yonaki Soba Noodles”. The public onsen itself was also great, with both indoor and outdoor options. The bed is of a low bed frame slightly mimicking futon style, it was a good night sleep. Definitely will be back to any of their similar chains across Japan!

Very satisfied! When I booked, the hotel had just opened and had no reviews yet, but I decided to take a chance on this new place, and it exceeded my expectations. The room was huge, especially for Japan – truly massive! Breakfast and service were also excellent. Karuizawa was a lot of fun!

I booked two rooms for two nights, but due to a system glitch, one of the rooms wasn't successfully booked. Trip.com customer service then recommended another hotel. However, the next day when we arrived at the new hotel, we still couldn't check in. All payments for both rooms had been made by 10:30 AM, so they should have been reserved for us. Yet, the hotel again cited a system error and said our rooms hadn't been held. They then told us to return to the first hotel, and it was already around 11 PM at that point. I was utterly frustrated by the whole situation. Despite all this, Trip.com's customer service was very responsive and helpful, thumbs up to them.

Very decent hotel with good services from the hotel staff. Come with onsen & spa facilities as well as large size rooms and bathrooms. Less than 10 minutes car ride from the Karuizawa station, ski centre and the Prince Shopping Plaza. Hotel also provides free shuttle bus services through and forth to the Karuizawa station which conveniently accessible to the ski centre (free shuttle bus services outside the South exit of the Karuizawa station) and the Prince Shopping Plaza (stone throw from Karuizawa station).

The room, while not large, was clean and comfortable, and the hot springs were very relaxing. The hotel paid attention to all sorts of small details, and in the evenings, they even offered complimentary soft drinks in the lobby, which was a nice spot to sit and chat. The breakfast had a good variety, though it leaned more towards Western tastes.

True to its reputation as an established resort hotel, the rooms are spacious, and the environment is excellent. The shuttle service is incredibly convenient. After arriving at JR, you can drop off your luggage at the Prince Hotel reception and go shopping directly. By the time you check in, your luggage will already be in your room. When checking out, you can also have the hotel send your luggage to the reception, where you can pick it up before heading to the JR station.