Hotels With Pools in Hyogo Prefecture, Japan

对不是日本人完全不友善的酒店 Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude. Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in. When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all. I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy. There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup. Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special. Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.

This is an older Japanese-style star hotel that exudes the understated luxury of an economic boom period. Although the hotel itself is quite old, the room size, maintenance, and staff quality are still maintained at a high standard. Satisfied!

My mother and I stayed here for our trip. The sunset view from the hotel was beautiful! The food, made with local ingredients, was also delicious. The live kitchen was a fun experience. My absolute favorite was the soft-serve ice cream and milk made from Awaji Island milk – they were so good I had a lot of them! Being able to customize them was a big plus. The hot springs were spacious and relaxing. The lounge also offered drinks and snacks, allowing us to unwind and shake off the fatigue of everyday life. I'd love to stay here again.

Plesant experience: Special thanks to Suzuki san for helping us with wearing the rental Yukata and it brightened the entire stay with us wearing cute kimono with ready ribbon-like Obi around the onsen town. We enjoyed strawberry bought from Wadaya and tasting delicious croissant at PARADI watching Sakura bloom although it was on our last day of our stay. Thanks to our 1st day dinner server (he is so professional and kind). Unpleasant experience: Thanks to the Manager for checking and appreciate the Respectful chef for coming to explain what least expect to find a small sharp turtle bone in my chawanmushi. Luckily I didn't swallow it. Lesson learnt: while enjoying silk egg tofu, never should just glide down your throat. Still need to be cautious! Although all 3 days kaiseki was really delish, left me a little phobia of sharp object in food no matter how reliable the venue is. Still, I believe I am lucky star haha! Lastly, thanks to the front desk reception guy (sorry can't recall your name) for your kind dinner arrangement with crab on 2nd night and welcoming us on 1st day. My stay at Kinosakionsen was overall a wonderful experience. I would still recommend to my friends your hotel as I believe the Management is serious about us sharing kind feedback so that unpleasant happenings could be avoided. Looking forward to better service from your hotel staff. Cheers!

This is an older Japanese five-star hotel. While the decor and facilities are a bit dated, they're well-maintained and quite clean. Although the hotel is built into the side of a mountain, the underground transportation is excellent; you can reach Sannomiya in just a few minutes, and there's a direct shuttle to Sanda just a five-minute walk away. I booked this hotel specifically for the direct bus to Kansai Airport at 2 PM, which is super convenient and a lifesaver if you have a lot of luggage. I don't recommend visiting the Ijinkan Street, which is about a 10-minute walk from the hotel.

The hotel is beautiful and the surrounding environment is very quiet. Both breakfast and dinner were delicious and very filling. I especially loved the Kuroge Wagyu beef, highly recommended. The hot springs were also very comfortable, with both 'gold' and 'silver' baths, each with its own unique charm. Both indoor and outdoor options were available, and it wasn't crowded. Highly recommended!

Overall, it was quite good. The only downside was that the lighting was really dim. I called the front desk to ask why two lights weren't working and they said they were emergency lights. This isn't very friendly for people who want to study/work a bit or handle some things in the evening. The cleanliness was excellent. Although the hotel is old, the details were handled spotlessly. The environment was also quite good. From our east-facing room, we could see the BE KOBE landmark in Meriken Park ^ ^ The hotel lobby offers self-service welcome drinks, and it was pleasant to grab a drink when leaving or returning to the hotel. The breakfast was also good, with a variety of Western and Japanese options. We had a sea-view table on the first day, but unfortunately, we weren't assigned a window seat on the second day (╥﹏╥) In terms of location, it's natural that beautiful views and shopping can't be had at the same time, but it's only a twenty-minute walk to the shopping district, which is fine. If you want more comfort, you can take a taxi directly; there are plenty of taxis in front of the hotel. It's very friendly and convenient for tourists! One of the days during our stay happened to be my birthday. I emailed to ask about birthday decorations and was told they didn't offer that service, but when I entered the room, I saw a small card and a flower on the table, which made me very happy!

The hot spring is really big, and you can enjoy both the upstairs and downstairs pools for free. There's a shuttle bus to Sannomiya Station. The room views are absolutely stunning, perfect for couples. Breakfast was just okay, but overall, it's a great stay.

This should be the cheapest hotel among Tadao Ando's architectural works. It focuses on the best value for money. The kitchen in the loft room is quite easy to use, with all the pots and pans available. The massage bathtub in the bathroom upstairs is also very good. Yes, the only regret is that you can't see the sea from the room. You can't see the sea even if you have stayed in a Western-style single room before. You can only walk outside to enjoy it. It's a bit of a pity. The breakfast provided by the hotel is quite delicious. I ate all the rice in a pot.

The hotel is beautiful and conveniently located right by the subway exit. The environment is also very pleasant, making for a very enjoyable stay. The hotel provides high-quality branded toiletries, and the bed is super comfortable. It's a highly recommended place to stay when visiting Kobe.