We have glued to this hotel for the last 2 or 3 years😀, everything is good, nothing to complain about. From arrival to check out, all staffs are well trained and functioning well. In this 2026, we have done 2 trips to Medan and stayed here + got the same room as I requested. We are coming back on 20 May and hopefully will get the same room too😊😊
Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests.
One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke.
Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation.
Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.
I really liked the hotel's location, right in the heart of the city, making it easy to get around.
My suggestions are:
The room's cleanliness could be improved, and the bed frame needs to be fixed.
Initially, the fridge had issues. I contacted staff and went to the counter to have it repaired, but no one came to fix it by the time I checked out. Also, the breakfast wasn't as delicious as last year.
Overall, it was a very comfortable stay here because the staff were all so friendly.
I recently stayed at Karibia Boutique Hotel and had a very pleasant experience. The hotel offers a comfortable and well-maintained environment, with clean rooms and modern amenities that made my stay relaxing. The staff were friendly, attentive, and always ready to assist with any requests.
The location is also convenient, making it easy to access nearby attractions and essentials. Overall, it’s a great choice for both business and leisure travelers. I would definitely consider staying here again and recommend it to others looking for a good and reliable hotel experience.
I’ve stayed here twice. The rates are cheap, but the rooms are always really clean.
Breakfast options are limited. But it's nicely seasoned.
Strangely, many of the rooms in this hotel have no window.
Could you please use better quality beans for the ground coffee in the morning?
Had pleasant stay for 1 night , the location is excellent, staff were all very friendly and breakfast was a nice way to start the day, would definitely recommend for the location and friendly service especially for family with young children
Room is huge and super clean. Toilet come with bathtub and shower in different cubicle. Absolutely posh. The breakfast is above and beyond. I really enjoy the food as the have so many different varieties and the breakfast also serve on the top floor where the view of the surrounding of medan is part of the meal. Just breathtaking! I would come to this hotel if i were to visit medan in near future!
Our 2 nites stay was comfortable. Fluffy pillow and great bed. Buffet breakfast on Sat morning was great but it was not that good on Sunday morning. Receptionist was very helpful and friendly.
Actually, this hotel is still in the same group as Darma Agung but the facilities are different. Until this hotel is exited because of the environment, the hotel area is spacious. If you stay here for 2 days, you'll be satisfied just exploring the hotel and its surroundings. The hotel location has a lake that can be used for bathing because it is not deep. 7 minutes from the hotel, there is a****ta port, there is a swimming pool. The view from the room directly faces the lake, you can see the fish in the lake... So it's fun for children. In front of the traditional PSR hotel, you can explore looking for typical Lake Toba clothes. Km take superior room B facing the lake for only IDR. 359,000 ... Very worth it 👍, for more details, you can check ig @nurainisribina
Very Good
12 reviews
8.3/10
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8.7/10
Very Good
SSIDSThis is hotel was rebranded from Radisson to aiho .. still good condition... The checkin process also excellent.. within 5 minutes I can go straight way to my room.. the only problem is they only have 2 elevator.. sometimes in of that not functioning due to maintenance service..
AAnonymous UserBook a family suite it comes with 2 rooms with a bathroom in each. However the cleanliness is not like what I'm expecting, it was quite dusty. The amenities weren't complete. Normally a hotel/cottage will provide an iron, but this cottage didn't. We have to call and keep asking from the receptionist yet they didn't send it till the next morning. As for the surrounding from outside the cottage looks very nice especially the morning weather, it was cold and it had a nice view around the cottage. You can take as many photos as you want around it before you leave.
NNisaActually, this hotel is still in the same group as Darma Agung but the facilities are different. Until this hotel is exited because of the environment, the hotel area is spacious. If you stay here for 2 days, you'll be satisfied just exploring the hotel and its surroundings. The hotel location has a lake that can be used for bathing because it is not deep. 7 minutes from the hotel, there is a****ta port, there is a swimming pool. The view from the room directly faces the lake, you can see the fish in the lake... So it's fun for children. In front of the traditional PSR hotel, you can explore looking for typical Lake Toba clothes. Km take superior room B facing the lake for only IDR. 359,000 ... Very worth it 👍, for more details, you can check ig @nurainisribina
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