This is my 4th or 5th stays when coming to Medan. We stayed for 3 or more nights normally on every trip. The services and everythings are perfect and no fault. Breakfast are always meet our expectations. Bed is good and so comfort. I ll come back again in May 2026.
The hotel is at strategic location and the room is very spacious with comfortable bed. Breakfast also served varieties of Indonesian dishes.
Our only complaint is we booked non smoking room but we are told it’s full and we have to stay at smoking room with strong tobacco smell.
Hotel staff tried to spray room freshener but the strong smell still lingers.
Overall the hotel is a good stay if you just want comfortable and safe place to sleep after a long day, but don’t expect luxurious facilities or services.
First time stay here, everything was beyond limit. The service was super nice especially Deya, she is being so profesional handling me while check out. And all other staff are amazing. The breakfast also good eventhough it was quite busy. Despite of that, i really had a pleasant stay.
The location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel
This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.
This is truly very central location, close to train station, 2 minutes walking from train station to and from airport, good wifi, good breakfast mostly caters to locals but decent breakfast, room number 209 has windows but looking at wall and to a/c no city or any view, just a wall and a/c I would recommend and repeat myself
The environment is great, and I had a very comfortable stay. The bed was just right for me. I stayed for 4 days and had a wonderful experience. I'll definitely book here again next time I'm in the area. The surroundings are also excellent, and there are even Chinese restaurants nearby, which is a big plus!
Good:
- Firm and big mattress
- Friendly staff
- No sound of a mosque to keep you awake at night
- Very nice shower
Could be better:
- Sound insulation in general; I would have liked it if during the night the hotel would turn off the music that is played in the hallway all day. I'm a very light sleeper so I require my earbuds every night. It's easy to hear the sounds coming from the neighboring rooms as well.
Location is in the centre of everything. There’s vip parking in front of the hotel. Breakfast is varied and soo goood! Room is clean,huge. But there’s no bathrobe. Iron and travel adapter is available upon request. Grab food is available untill late night. Service is excellent! 👍🏼
The hotel is fantastic. I stayed in many 5 star hotels and this is one he best
The staff is very attentive and polite, much more than in other countries
It is exceptionally clean and everything is just perfect.
I originally booked for 2 days and ended up staying 5
The buffet is very large with many options but mostly is Asian foods which I do not eat. They have an egg station to cook to order
I strongly recommend this hotel if you come to Medan
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9.3/10
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9,6/10
Amazing
GGuest UserFirst time stay here, everything was beyond limit. The service was super nice especially Deya, she is being so profesional handling me while check out. And all other staff are amazing. The breakfast also good eventhough it was quite busy. Despite of that, i really had a pleasant stay.
RRondaWorldThe hotel is at strategic location and the room is very spacious with comfortable bed. Breakfast also served varieties of Indonesian dishes.
Our only complaint is we booked non smoking room but we are told it’s full and we have to stay at smoking room with strong tobacco smell.
Hotel staff tried to spray room freshener but the strong smell still lingers.
Overall the hotel is a good stay if you just want comfortable and safe place to sleep after a long day, but don’t expect luxurious facilities or services.
MM540363****The environment is great, and I had a very comfortable stay. The bed was just right for me. I stayed for 4 days and had a wonderful experience. I'll definitely book here again next time I'm in the area. The surroundings are also excellent, and there are even Chinese restaurants nearby, which is a big plus!
XxxlimThe location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel
ZZhen Q Harman LinThis is my 4th or 5th stays when coming to Medan. We stayed for 3 or more nights normally on every trip. The services and everythings are perfect and no fault. Breakfast are always meet our expectations. Bed is good and so comfort. I ll come back again in May 2026.
AAnderson4506This is truly very central location, close to train station, 2 minutes walking from train station to and from airport, good wifi, good breakfast mostly caters to locals but decent breakfast, room number 209 has windows but looking at wall and to a/c no city or any view, just a wall and a/c I would recommend and repeat myself
DDarwin KI had a bittersweet experience staying in this apartment. For the good things: the apartment is located strategically near city center, the room is spacious with complete basic amenities. However, there are 2 unpleasant things. First, there is no non-smoking unit except for the high-end room types. I went into a unit with leftover smoke smell, likely from previous guest. Second, the sound-proofing is terrible. My bedroom was facing a street junction, and any roaring noise from the cars/modified bikes penetrated the room as if there was no window to begin with. There was no ear plug the apartment could provide even though this was not the first feedback they have received from previous guests, and I couldn't sleep throughout the night. I booked 4 nights and immediately left after the first night. The service was pretty decent though. The customer service tried to use air purifier to suck out the smoke smell, and attempted to move me to other rooms to no avail because of similar noise problem.
KKathrin-STRThe room was clean, but the sink was leaking and there was no soap provided. The breakfast area was overcrowded, and it was difficult to find a place to sit. The overall atmosphere felt uncomfortable, with the setup seeming focused primarily on accommodating large groups of Asian guests. Not a very pleasant stay.
EEdwin S.Good:
- Firm and big mattress
- Friendly staff
- No sound of a mosque to keep you awake at night
- Very nice shower
Could be better:
- Sound insulation in general; I would have liked it if during the night the hotel would turn off the music that is played in the hallway all day. I'm a very light sleeper so I require my earbuds every night. It's easy to hear the sounds coming from the neighboring rooms as well.
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