Hotels With Spa in North Sumatra, Indonesia

The Hotel is super good .. Everything are amazing.. But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in .. After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?

Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests. One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke. Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation. Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.

Review from Malaysian. Evertyhing is fine and perfect. Room is spacious. FOOD IS FANTASTIC!!!! 10/10. Its just the iron needed to be changed. It is so broken cant change the temperature & also the iron board. I cant use it. Overall everything is top notch! Thank you!

We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites. Breakfast was very delicious with western, asian, and local cuisine. We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in. Overall we have a great stay here and will definitely stay here again the next time we visit Medan.

Karibia Hotel is located near the Kesawan area (the old city of Medan), making it easy to explore nearby attractions on foot. There are also plenty of artisan cafés around. If you’re here on a weekend, you can catch the car-free day event at Merdeka Walk, just a 5–10 minute walk from the hotel. Upon entering the lobby, you’re greeted with a pleasant scent that gives the hotel a luxurious vibe. The breakfast spread is quite good, featuring mostly Indonesian cuisine. The only downside is that there’s no smart TV. So if you’re planning a staycation and prefer to just stay in the hotel, it might not be ideal as there isn’t much to do; no swimming pool and no smart TV.

Initially, the hairdryer in my room was broken and wouldn't turn on. I tried calling customer service from the room phone four times, but no one picked up. Since I was already running late, I went down to the reception. They said they'd fix it, but after a long wait, it still wasn't done. I asked if there was another hairdryer I could use, but there wasn't. After repeatedly checking back in my room and getting nowhere, I decided to check out. Then, to my surprise, the key was missing, even though I had just used it, and they asked me to pay for it. I left 50,000 IDR and left because I was so late due to waiting for the hairdryer. Just five minutes after leaving, I received a call asking me to pick up a charger I supposedly left behind, but it wasn't even my charger. They also returned 100,000 IDR, my deposit, even though they hadn't given it back when I checked out. It was a bit strange, but I'll only be staying there once. In my opinion, the service was very poor.

This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.

The room is clean and spacious with best location in town. The hotel attached to Cambridge Mall with many food selection surround.

Our 2 nites stay was comfortable. Fluffy pillow and great bed. Buffet breakfast on Sat morning was great but it was not that good on Sunday morning. Receptionist was very helpful and friendly.

Actually, this hotel is still in the same group as Darma Agung but the facilities are different. Until this hotel is exited because of the environment, the hotel area is spacious. If you stay here for 2 days, you'll be satisfied just exploring the hotel and its surroundings. The hotel location has a lake that can be used for bathing because it is not deep. 7 minutes from the hotel, there is a****ta port, there is a swimming pool. The view from the room directly faces the lake, you can see the fish in the lake... So it's fun for children. In front of the traditional PSR hotel, you can explore looking for typical Lake Toba clothes. Km take superior room B facing the lake for only IDR. 359,000 ... Very worth it 👍, for more details, you can check ig @nurainisribina