My recent stay at the Grand Cityhall Hotel was truly exceptional and exceeded my expectations. From the moment I stepped into the lobby, I was immediately greeted by a warm, welcoming, and elegant atmosphere. This was evident in every corner of the hotel, from the exquisite interior design, a blend of classic and modern touches, to the thoughtful details within the rooms.
However, what truly made this experience unforgettable was the quality of service. The team at Grand Cityhall exemplified 5-Star hospitality standards. Every staff member I encountered was friendly, attentive, and genuinely helpful. The check-in process was seamless, and I felt truly valued as a guest.
Good and nice hotel. Up graded free of charge. Counter staff fMas Eko very friendly and helpful, Adryan Tahar, kitchen staff at Restaurant cook up a great breakfast for 2 mornings.Overall a nice stay..room is very nice and clean.
This is truly very central location, close to train station, 2 minutes walking from train station to and from airport, good wifi, good breakfast mostly caters to locals but decent breakfast, room number 209 has windows but looking at wall and to a/c no city or any view, just a wall and a/c I would recommend and repeat myself
The hotel is at strategic location and the room is very spacious with comfortable bed. Breakfast also served varieties of Indonesian dishes.
Our only complaint is we booked non smoking room but we are told it’s full and we have to stay at smoking room with strong tobacco smell.
Hotel staff tried to spray room freshener but the strong smell still lingers.
Overall the hotel is a good stay if you just want comfortable and safe place to sleep after a long day, but don’t expect luxurious facilities or services.
This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.
The location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel
comfortable hotel, decent buffet spread and location is quite central but not too noisy. however, building seems to be quite old so can see the aged furniture and fittings in the room - doesn't affect the accomodation at all. surrounding area doesn't have much nearby amenities but can always grabmart for stuff which is fine.
***et is a hotel where we stayed in Medan in a pleasant and safe way. The rooms are clean and modern. Although the hotel is located far from the city center, it is in an easily accessible place. You can choose.
Location is in the centre of everything. There’s vip parking in front of the hotel. Breakfast is varied and soo goood! Room is clean,huge. But there’s no bathrobe. Iron and travel adapter is available upon request. Grab food is available untill late night. Service is excellent! 👍🏼
Very Good
161 reviews
8.7/10
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GGuest UserMy recent stay at the Grand Cityhall Hotel was truly exceptional and exceeded my expectations. From the moment I stepped into the lobby, I was immediately greeted by a warm, welcoming, and elegant atmosphere. This was evident in every corner of the hotel, from the exquisite interior design, a blend of classic and modern touches, to the thoughtful details within the rooms.
However, what truly made this experience unforgettable was the quality of service. The team at Grand Cityhall exemplified 5-Star hospitality standards. Every staff member I encountered was friendly, attentive, and genuinely helpful. The check-in process was seamless, and I felt truly valued as a guest.
JJAMES SK LIEWGood and nice hotel. Up graded free of charge. Counter staff fMas Eko very friendly and helpful, Adryan Tahar, kitchen staff at Restaurant cook up a great breakfast for 2 mornings.Overall a nice stay..room is very nice and clean.
XxxlimThe location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel
AAnderson4506This is truly very central location, close to train station, 2 minutes walking from train station to and from airport, good wifi, good breakfast mostly caters to locals but decent breakfast, room number 209 has windows but looking at wall and to a/c no city or any view, just a wall and a/c I would recommend and repeat myself
GGuest UserGood hotel, strategic location.
The aircondition and refrigater a bit noisy.
The room and bathroom is clean, the towel need to change for the new one.
DDarwin KI had a bittersweet experience staying in this apartment. For the good things: the apartment is located strategically near city center, the room is spacious with complete basic amenities. However, there are 2 unpleasant things. First, there is no non-smoking unit except for the high-end room types. I went into a unit with leftover smoke smell, likely from previous guest. Second, the sound-proofing is terrible. My bedroom was facing a street junction, and any roaring noise from the cars/modified bikes penetrated the room as if there was no window to begin with. There was no ear plug the apartment could provide even though this was not the first feedback they have received from previous guests, and I couldn't sleep throughout the night. I booked 4 nights and immediately left after the first night. The service was pretty decent though. The customer service tried to use air purifier to suck out the smoke smell, and attempted to move me to other rooms to no avail because of similar noise problem.
RRondaWorldThe hotel is at strategic location and the room is very spacious with comfortable bed. Breakfast also served varieties of Indonesian dishes.
Our only complaint is we booked non smoking room but we are told it’s full and we have to stay at smoking room with strong tobacco smell.
Hotel staff tried to spray room freshener but the strong smell still lingers.
Overall the hotel is a good stay if you just want comfortable and safe place to sleep after a long day, but don’t expect luxurious facilities or services.
AAnonymous User**The Batik Hotel in Medan offers a comfortable stay with a blend of modern amenities and warm hospitality, making it a convenient choice for both leisure and business travelers.**
Located on Jalan Sultan Iskandar Muda, The Batik Hotel is appreciated for its strategic position close to the city center, allowing guests easy access to shopping, dining, and cultural attractions. The hotel’s design incorporates subtle batik-inspired elements, giving it a touch of local character while maintaining a contemporary feel. Guests often highlight the **cleanliness of the rooms, spacious layouts, and reliable facilities**, which include air conditioning, Wi-Fi, and well-maintained bathrooms
GGuest Usercomfortable hotel, decent buffet spread and location is quite central but not too noisy. however, building seems to be quite old so can see the aged furniture and fittings in the room - doesn't affect the accomodation at all. surrounding area doesn't have much nearby amenities but can always grabmart for stuff which is fine.
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