Posted on Apr 26, 2026
Guest UserConvenient for the event we attended, wasn't 100% clean but it wasn't awful, the TV in the room was very small as well.
Show more
Price per night fromS$ 52
Posted on Oct 28, 2025
P40ULW
The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations.
On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep.
Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds.
Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed.
Photos attached for reference.
Show more
Price per night fromS$ 124
Posted on Aug 25, 2025
Guest UserWe had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff.
When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard.
Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub.
Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.
Show more
Price per night fromS$ 93
Posted on Jul 6, 2025|Two Bedroom Lodge
Guest UserWe had a fantastic experience. The place was spotlessly clean, from the rooms to the shared areas, which made our stay super comfortable. The decor was warm and cozy, creating a perfect atmosphere for relaxation.
What really stood out was the variety of activities available. The staff were friendly and helpful, always happy to recommend things to do in the area.
Show more
Price per night fromS$ 189
Posted on Jun 4, 2026
WanderingBritFast service and stsff
Good bed and recently refurbished bathrooms
Invredible value
Show more
Price per night fromS$ 79
Posted on Jul 12, 2025|Studio Apartment
Guest UserWe had a wonderful 4 nights at Thurnham Hall.
The person who checked us in on the Sunday was very pleasant and welcoming.
We walked the grounds and they were lovely and very well looked after.The Spa and pool were excellent.
Thank you for providing such a lovely hotel for us to stay at and spend time visiting with our Lancashire relatives.
Show more
Price per night fromS$ 203
Posted on Dec 9, 2024
John Frame
Fair & Honest.
Negatives - 1) room (single with double bed) too small.
2) bar staff (gent) too cocky let the team down
3) no comeback when they checked my room out for cigarette smoke (from designated outside smoking area).
Positives -1) entertainment 1st class 2) all staff have obviously been well trained on how to respect customers. 3) very friendly holiday makers hotel 4) location
Show more
Price per night fromS$ 81
Posted on Jun 22, 2026
Guest UserLovely clean hotel. Very comfy beds. Breakfast was good.
Reception staff were pleasant. Driver was the friendliest.
Was a good stay but I wouldn’t say it wowed me and felt staff could’ve been more attentive. Also lack of room service, evening snacks, fridge, tv channels, alternative pillows etc.
also hotel said they didn’t receive my special requests I’ve added to the trip booking which meant the birthday we were celebrating was overlooked.
Show more
Price per night fromS$ 202
Posted on Oct 13, 2025
Guest User
We had a 1 issue which wasn’t the hotels fault when I spoke to the receptionist they sorted it straight away will definitely be booking again
Show more
Price per night fromS$ 110
Posted on Aug 2, 2023|Luxury Studio Suite
The EvansiesWe stayed over for a night - late check in and out. The staff were very attentive and accommodating. We have 2 children, a 4 years old and a 5 months old. We arrived quite late and so were the last table in the restaurant for dinner as well as the last to join the breakfast. However, the staff made sure we have all we needed and tried their best to help us. Impressive service and a pleasant stay. We will definitely come back to this hotel in the next visit to Lancaster.
Show more
Price per night fromS$ 142