Hotel near Porta Venzia,Milan1.1% of visitors choose this area
GGuest User2026.01.21
It’s a nice enough upper budget hotel but don’t stay in the winter - the heaters are turned on so high and you will need to open the windows but the sound from the street will keep you awake. The beds are very hard. The staff is strict about keeping the key when you leave and don’t seem to smile much. I would recommend closer to the city centre near the duomo or on the other side of Milan where it’s less noisey.
Also there are some photos of the recently renovated rooms butt the room I had was not one of them. It can be a little misleading.
Facilities are good but services are typical Italian...
Being an international chain the service quality should be prioritised. English communication is not enough at all, and certain employees/waiters show no politeness so a shame on the overall experience during the stay.
This is by far the best hotel I've stayed at in Milan through Trip.com, without a doubt. There were absolutely no unpleasant surprises. From check-in at the front desk to the room itself and the service, everything was perfect. The hotel even has its own parking, and the rooms come with a bathtub, which, though not huge, is perfectly functional. I highly recommend this hotel; it's the only one in Milan where I haven't been disappointed.
In the suburbs of Bergamo, so not many restaurants etc near the hotel. Rooms were basic and clean. We found the Parigi a good quality hotel with good value and very friendly service.
Struttura impeccabile ormai è diventata la nostra tappa fissa lo consiglio soprattutto per il prezzo
Lo consiglio vivamente a tutti coloro che cercano confort e qualità
Hotel near Porta Venzia,Milan1.1% of visitors choose this area
Bbbchen2026.02.25
The hotel's location is great, about a 10-minute walk from the Central Station, and right by a metro station, making getting around super convenient. The room was a bit small, but fine for one person. However, the breakfast was absolutely fantastic and the views were incredible. My only complaint is that the room rate was a bit pricey during the Winter Olympics.
Very Good
141 reviews
8.9/10
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US$131
per night
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8.1/10
Very Good
GGuest UserIt’s a nice enough upper budget hotel but don’t stay in the winter - the heaters are turned on so high and you will need to open the windows but the sound from the street will keep you awake. The beds are very hard. The staff is strict about keeping the key when you leave and don’t seem to smile much. I would recommend closer to the city centre near the duomo or on the other side of Milan where it’s less noisey.
Also there are some photos of the recently renovated rooms butt the room I had was not one of them. It can be a little misleading.
GGuest UserEverything was excellent. The hotel's services and amenities far exceeded our expectations. The minibar was free and all drinks were restocked daily. From the front desk to the waiters, everyone was very friendly and attentive. The ”welcome chocolates” at the front desk were delicious, and the breakfast entrees were excellent, though the variety was a bit limited. This was the best experience my husband and I had at a five-star hotel in Italy, and we will choose this hotel again in the future.
GGuest UserRoom larger than average (it was a superior) very comfortable bed with double pillow and large and bright bathroom. Excellent cleanliness of the room and common areas. A bit small and sacrificed the breakfast room in a 4 star and for the price paid the lack of a restaurant inside remains an unknown. Bad also the parking for guests it was clear that with a full hotel it could not contain all the cars in relation to the number of rooms. Very bad to discover only at check out that it was paid.
HhappycornIt's a really nice place next to the lake. Everything is clean, especially the breakfast is very good. It has its own parking lot, including the underground parking lot, so it is also very good for rental car trips.
GGuest UserVery elegant. The staff was very friendly and helpful. The rooms were clean, the bathrooms were well-equipped, and had a whirlpool bathtub. The breakfast was delicious. I especially recommend the restaurant, which serves amazing food! 10/10
RRip RipBased on high expectations and experience of luxury hotels:
Friendly staff, surprised to have access to room before 11am ( without needing to pay extra) always appreciate when hotels are sensible knowing the room was available and why not.
Hotel was delightfully fragranced with good storytelling throughout ; for leisurely enjoyment and increasing our time spent at the hotel.
Room was very bright , contemporary design with comfortable easy to manage digital controls for lighting and climate control.
Likewise bathroom was spacious and practical.
Linen felt luxurious for the “price of hotel”
I highly recommend the hotel as I have been to Milano many times and stayed in the centre or near Centrql station but decided to try Navigli area for a change.
The subway line was very convenient to go to Brera and actually to Central train station or the Linate airport.
We had dinner and also breakfast at the hotel; both occasions exceeded our expectations. True value for money AND delicious , generous portions / offering with excellent bespoke service !!!
Will want to stay there again !
__ZSH11310000308****This is by far the best hotel I've stayed at in Milan through Trip.com, without a doubt. There were absolutely no unpleasant surprises. From check-in at the front desk to the room itself and the service, everything was perfect. The hotel even has its own parking, and the rooms come with a bathtub, which, though not huge, is perfectly functional. I highly recommend this hotel; it's the only one in Milan where I haven't been disappointed.
FFiFiChanThis is our second time staying here, and it's been wonderful! The location is hard to beat, so close to Milan Centrale and it's where most of the day trips meet in the morning. Our kids love the pool and the gym, a good way to spend the late afternoon after all the sightseeing and shopping. The shuttle bus service has also saved us a lot of taxi money and time. Definitely a hotel to recommend to those coming to Milan!
GGuest UserBlocco del termosifone acceso a tutto busso con una bagno impraticabile a 30 gradi di temperatura. Parte il nostro caldo, spreco energetico importante. Informata la reception, scarsa reattività nella soluzione del problema. Inoltre inserire che fra i servizi offerti c'è la SPA e non dire che questa è a pagamento (nella maggior parte degli hotel in Europa la SPA è free use) non è un corretto modo di informare (e questo vale anche per trip.com, non solo per Art & Hotel). Sembra di esser tornati a quando in Italia si pagava la connessione Internet in Hotel mentre nel resto d'Europa era free of charge. A proposito, il wifi in Hotel è libero, di facile accesso ma con un segnale eccessivamente debole: insufficiente sia per lavorare sia per veder un film al tablet. un WiFi così è come non averlo. Coazione accettabile, nulla di più.
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