The staff is generally very friendly and engaging, and housekeeping does an excellent job. The rooms are fine but not particularly special for the price. Breakfast is good, and Michela stands out as wonderfully attentive and kind.
However, the coffee could be improved, and the evening restaurant (the same space used for breakfast) is a major letdown - the food is average, overpriced, and some of the service staff show questionable attitude. For dinner, it’s definitely better to head into the city.
The sauna and pool close at 7:30 p.m., which feels far too early. Overall, it’s a nice hotel with great views, but given the room rates, it doesn’t quite deliver the experience you’d expect for the price.
The hotel's hot spring swimming pool is great. It's very convenient to reserve the parking lot in advance. The hotel is right by the lake, the castle is very close to the hotel, and the central location is very good. The room is slightly small, but everything else is very good
Wir gehen schon seit Jahren gerne in dieses Hotel und Sind sehr zufrieden. Es hat für den Standard ein so gutes Preis-Leistungs-Verhältnis.
Was uns jetzt aber bei dem aktuellen Aufenthalt aufgefallen ist, dass Hotel wurde um ein Nebenhaus erweitert, dass es beim Früstück extrem voll war (im Vergleich zu vorher), denn das Restaurant ist nicht größer geworden. Auch wurden die Parkplätze zur Mangelware und man musste auf die extra zu bezahlende Tiefgarage ausweichen, in der es auch eng wurde. Im Vergleich zu vorher waren extrem viele Kinder da (könnte aber auch an Ostern gelegen haben). Für italienische Verhältnisse ist es aber ein sehr gutes Hotel (gut, irgendwann müssten die alten Zimmer mal erneuert werden).
From Venice, take the high-speed rail and train to Lake Comer Varenna for 3 nights.
From Milan, take the train to Varenna-Esino Station and walk for about 10 minutes to reach the hotel. I was deeply attracted by the scenery of the hotel. Every scenery is beautiful and unforgettable. Its beauty is the perfect blend of nature and artificial creation. Walking between the hillsides and the deep shallow green and red yellow and white flowers, there are various carving artifacts, overlooking the dark blue lake. It is worth taking pictures!
The breakfast was very rich and delicious and the service was good. The only regret is that there are not many restaurant options around. Also, it may be because I went to the second half of mid-October and I couldn't see the perfect blue sky and white clouds.
Good hotel a few km. from the airport. A little dated but overall ok. The underground garage is useful. The only flaw, the covering of the corridor where the rooms open was ”unglued” in some places, consequently every time someone walked there it made an annoying noise, and since it was mostly customers to and from the airport, the noise was there at all hours.
The location was great, right in front of Lima Station, which was very convenient. The pool was about 20m long, though it didn't seem to be heated. Breakfast was decent and satisfying. The staff were also very friendly!
All right, we booked in the day and made us keep the two-year-old baby in the double room.
Payment garage.
For the rest excellent, set courtesy in the room with super-valued body products and in the area reception fruit coffee cookies also available this valuable!
Conveniently located near the Metro, and just a 15mins walk away from Duomo area. The hotel is also located along the main street, near supermarket and restaurants. The rooms are immaculate, and I had a wonderful stay over 3 consecutive nights. We had some teething issues, but the hotel receptionist attended to us immediately and resolved the issue very promptly. We are extremely pleased with the service that was provided, and will definitely recommend this hotel to any one who visits Milano.
Room larger than average (it was a superior) very comfortable bed with double pillow and large and bright bathroom. Excellent cleanliness of the room and common areas. A bit small and sacrificed the breakfast room in a 4 star and for the price paid the lack of a restaurant inside remains an unknown. Bad also the parking for guests it was clear that with a full hotel it could not contain all the cars in relation to the number of rooms. Very bad to discover only at check out that it was paid.
Very Good
123 reviews
8.4/10
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8,1/10
Very Good
GGuest UserIt’s a nice enough upper budget hotel but don’t stay in the winter - the heaters are turned on so high and you will need to open the windows but the sound from the street will keep you awake. The beds are very hard. The staff is strict about keeping the key when you leave and don’t seem to smile much. I would recommend closer to the city centre near the duomo or on the other side of Milan where it’s less noisey.
Also there are some photos of the recently renovated rooms butt the room I had was not one of them. It can be a little misleading.
GGuest UserEverything was excellent. The hotel's services and amenities far exceeded our expectations. The minibar was free and all drinks were restocked daily. From the front desk to the waiters, everyone was very friendly and attentive. The ”welcome chocolates” at the front desk were delicious, and the breakfast entrees were excellent, though the variety was a bit limited. This was the best experience my husband and I had at a five-star hotel in Italy, and we will choose this hotel again in the future.
GGuest UserRoom larger than average (it was a superior) very comfortable bed with double pillow and large and bright bathroom. Excellent cleanliness of the room and common areas. A bit small and sacrificed the breakfast room in a 4 star and for the price paid the lack of a restaurant inside remains an unknown. Bad also the parking for guests it was clear that with a full hotel it could not contain all the cars in relation to the number of rooms. Very bad to discover only at check out that it was paid.
HhappycornIt's a really nice place next to the lake. Everything is clean, especially the breakfast is very good. It has its own parking lot, including the underground parking lot, so it is also very good for rental car trips.
GGuest UserVery elegant. The staff was very friendly and helpful. The rooms were clean, the bathrooms were well-equipped, and had a whirlpool bathtub. The breakfast was delicious. I especially recommend the restaurant, which serves amazing food! 10/10
GGuest UserMilan is generally average
I have always been more in favor of hotels on the small luxury hotel list. I had a great time staying at TomTom in Istanbul before, but I didn't expect this hotel to disappoint me. I feel that five stars are a bit reluctant, and four stars may be more appropriate.
First of all, the bathroom is very bad, and the bath water will be all over the floor. Secondly, the toilet is too high, and a person who is 170cm tall will have his feet hanging in the air 😂It feels like the toilet will collapse at any time😂
The environment around the hotel is average, a bit dirty and messy.
The advantage is that this is the only hotel that provides slippers at present, which is very good.
BBeatriceLee1. I was happy with the facilities and cleanliness, but everything in the minibar cost money. The complimentary water bottle was tiny (pic 3), and a bottle at the downstairs bar was 5 Euros (pic 7). Make sure to go down and buy it yourself, as they charge an 8 Euro service fee for delivery, making one bottle 13 Euros.
2. There was an extra charge for ordering an omelet at breakfast.
3. Other than that, everything else was satisfactory.
FFiFiChanThis is our second time staying here, and it's been wonderful! The location is hard to beat, so close to Milan Centrale and it's where most of the day trips meet in the morning. Our kids love the pool and the gym, a good way to spend the late afternoon after all the sightseeing and shopping. The shuttle bus service has also saved us a lot of taxi money and time. Definitely a hotel to recommend to those coming to Milan!
GGuest UserBlocco del termosifone acceso a tutto busso con una bagno impraticabile a 30 gradi di temperatura. Parte il nostro caldo, spreco energetico importante. Informata la reception, scarsa reattività nella soluzione del problema. Inoltre inserire che fra i servizi offerti c'è la SPA e non dire che questa è a pagamento (nella maggior parte degli hotel in Europa la SPA è free use) non è un corretto modo di informare (e questo vale anche per trip.com, non solo per Art & Hotel). Sembra di esser tornati a quando in Italia si pagava la connessione Internet in Hotel mentre nel resto d'Europa era free of charge. A proposito, il wifi in Hotel è libero, di facile accesso ma con un segnale eccessivamente debole: insufficiente sia per lavorare sia per veder un film al tablet. un WiFi così è come non averlo. Coazione accettabile, nulla di più.
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