It’s a nice enough upper budget hotel but don’t stay in the winter - the heaters are turned on so high and you will need to open the windows but the sound from the street will keep you awake. The beds are very hard. The staff is strict about keeping the key when you leave and don’t seem to smile much. I would recommend closer to the city centre near the duomo or on the other side of Milan where it’s less noisey.
Also there are some photos of the recently renovated rooms butt the room I had was not one of them. It can be a little misleading.
This is by far the best hotel I've stayed at in Milan through Trip.com, without a doubt. There were absolutely no unpleasant surprises. From check-in at the front desk to the room itself and the service, everything was perfect. The hotel even has its own parking, and the rooms come with a bathtub, which, though not huge, is perfectly functional. I highly recommend this hotel; it's the only one in Milan where I haven't been disappointed.
In the suburbs of Bergamo, so not many restaurants etc near the hotel. Rooms were basic and clean. We found the Parigi a good quality hotel with good value and very friendly service.
It looks like an old 4 star in the country, not far from the station, convenient for shopping nearby, fast food across the road, Belgian biscuits on the pillows, and the room environment is cost-effective.
The hotel's location is great, about a 10-minute walk from the Central Station, and right by a metro station, making getting around super convenient. The room was a bit small, but fine for one person. However, the breakfast was absolutely fantastic and the views were incredible. My only complaint is that the room rate was a bit pricey during the Winter Olympics.
Very Good
141 reviews
8.9/10
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8.1/10
Very Good
GGuest UserIt’s a nice enough upper budget hotel but don’t stay in the winter - the heaters are turned on so high and you will need to open the windows but the sound from the street will keep you awake. The beds are very hard. The staff is strict about keeping the key when you leave and don’t seem to smile much. I would recommend closer to the city centre near the duomo or on the other side of Milan where it’s less noisey.
Also there are some photos of the recently renovated rooms butt the room I had was not one of them. It can be a little misleading.
GGuest UserEverything was excellent. The hotel's services and amenities far exceeded our expectations. The minibar was free and all drinks were restocked daily. From the front desk to the waiters, everyone was very friendly and attentive. The ”welcome chocolates” at the front desk were delicious, and the breakfast entrees were excellent, though the variety was a bit limited. This was the best experience my husband and I had at a five-star hotel in Italy, and we will choose this hotel again in the future.
GGuest UserHotel was really clean and nice. However, I got stuck a night at a tram/bus stop 15 minutes from the hotel on my way back from the city centre because the bus 99 was out of service. I was unfamiliar with the area and didn't speak italian. I called the hotel to ask if they could help call a taxi to pick me and bring me to the hotel. (I was going to pay the taxi obviously ) but they said they couldn't as they weren't allowed to do this. I ended up finally getting back to the hotel at almost 1am, after been assisted by some locals.
HhappycornIt's a really nice place next to the lake. Everything is clean, especially the breakfast is very good. It has its own parking lot, including the underground parking lot, so it is also very good for rental car trips.
GGuest UserCouldn’t have chosen a better hotel near Bergamo airport, the junior suite was huge with a double bed and a single bed. The rooms came with free access to the spa which was lovely. I certainly felt comfortable and relaxed at this hotel. They had shuttle buses running to and fro the shopping centre and the airport at a fee of €5 each way. The place was clean, service was great and I would definitely come back to this hotel again!
SShanghaiqiushuzhenPros: The room was upgraded to premium, the hotel and the room smelled good, the minibar and refrigerator were free, a pad could control the entire room, the breakfast was rich with both cold and hot dishes, the service was very friendly and they would remember the guest's name to greet them, and the club sandwich from the room service was more delicious than expected!
Cons: No HBO, the switch on the wall in the room was too bright and affected my sleep at night, and there was no hook at the door of the shower room, which was inconvenient to put towels.
GGuest UserMilan is generally average
I have always been more in favor of hotels on the small luxury hotel list. I had a great time staying at TomTom in Istanbul before, but I didn't expect this hotel to disappoint me. I feel that five stars are a bit reluctant, and four stars may be more appropriate.
First of all, the bathroom is very bad, and the bath water will be all over the floor. Secondly, the toilet is too high, and a person who is 170cm tall will have his feet hanging in the air 😂It feels like the toilet will collapse at any time😂
The environment around the hotel is average, a bit dirty and messy.
The advantage is that this is the only hotel that provides slippers at present, which is very good.
__ZSH11310000308****This is by far the best hotel I've stayed at in Milan through Trip.com, without a doubt. There were absolutely no unpleasant surprises. From check-in at the front desk to the room itself and the service, everything was perfect. The hotel even has its own parking, and the rooms come with a bathtub, which, though not huge, is perfectly functional. I highly recommend this hotel; it's the only one in Milan where I haven't been disappointed.
FFiFiChanThis is our second time staying here, and it's been wonderful! The location is hard to beat, so close to Milan Centrale and it's where most of the day trips meet in the morning. Our kids love the pool and the gym, a good way to spend the late afternoon after all the sightseeing and shopping. The shuttle bus service has also saved us a lot of taxi money and time. Definitely a hotel to recommend to those coming to Milan!
GGuest UserBlocco del termosifone acceso a tutto busso con una bagno impraticabile a 30 gradi di temperatura. Parte il nostro caldo, spreco energetico importante. Informata la reception, scarsa reattività nella soluzione del problema. Inoltre inserire che fra i servizi offerti c'è la SPA e non dire che questa è a pagamento (nella maggior parte degli hotel in Europa la SPA è free use) non è un corretto modo di informare (e questo vale anche per trip.com, non solo per Art & Hotel). Sembra di esser tornati a quando in Italia si pagava la connessione Internet in Hotel mentre nel resto d'Europa era free of charge. A proposito, il wifi in Hotel è libero, di facile accesso ma con un segnale eccessivamente debole: insufficiente sia per lavorare sia per veder un film al tablet. un WiFi così è come non averlo. Coazione accettabile, nulla di più.
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