My stay at Pan Pacific Suzhou was absolutely fantastic! The hotel beautifully recreates the aesthetics of the ancient Wu Kingdom from the Spring and Autumn period, with its pavilions, terraces, and waterside promenades showcasing classic Suzhou elegance. Every step offers a picturesque view. As a project under Singapore’s GIC and Temasek, its unique foresight in choosing a prime location in the heart of the ancient city back in 1995 is remarkable. It also boasts a rich history, having hosted numerous dignitaries. Guests can enjoy free access to Panmen Gate by using their room key, and it's incredibly convenient to visit core attractions like Canglang Pavilion, Lingering Garden, Suzhou Museum, and Xiyuan Temple. Plus, the hotel's own restaurants, like Ruigarden Noodle House, are definitely worth trying – it truly enhances the overall experience!
Hotel near Shilu Commercial Area,Suzhou1.8% of visitors choose this area
GGuest User2026.05.17
Immersive, Zen-inspired experience:
“Hidden away in this bustling city is a tranquil sanctuary. The moment I slid open the wooden door, it felt as if I had been transported to an ancient machiya in Kyoto. The room was filled with a subtle scent of tatami, and the natural wood furniture with minimalist lines exuded a 'wabi-sabi' aesthetic throughout. My favorite time was in the evening, sitting at the low table by the window, brewing a pot of tea, and gazing at the karesansui garden outside. All the inner turmoil gradually faded away. There was no excessive disturbance here, just the perfect amount of space and serenity—a truly healing journey that allowed my mind and body to return to nature.”
Concise yet evocative short review:
“A living space rich in oriental aesthetics, with restrained yet elegant design. Attentive service.”
Hotel near Xinjiekou Area (Downtown),Nanjing1.6% of visitors choose this area
GGuest User2026.05.14
Our stay at Jinling Hotel this time was absolutely fantastic, and I have to give a huge shout-out to our wonderful suite butler! Her service was attentive and thoughtful throughout our entire stay. When I wanted to order some Jinling glutinous rice cakes from Meiyuan for a late-night snack, she immediately helped coordinate and even kindly reminded me about how cold food tastes – so considerate! She also clearly and meticulously explained the complimentary laundry service, making the rules and steps easy to understand. She was incredibly patient.
During our stay, we truly experienced the charm of Jinling's cuisine. We lived comfortably, ate to our heart's content, and everything was incredibly convenient. Choosing the right hotel really makes all the difference!
Our 'fairy' butler was gentle, professional, and responsive. She promptly addressed small requests and expertly handled larger matters, providing an immersive service experience from start to finish. Next time I'm in Nanjing, Jinling Hotel will definitely be my first choice. I highly recommend it to everyone!
Hotel near Sanyang Square (Downtown) and Railway Station Area,Wuxi34.4% of visitors choose this area
GGuest User2026.05.02
The breakfast was quite good, with a decent variety and quality that I really enjoyed. However, it might have been due to a holiday, but there was no one to seat us in the breakfast area. We basically had to find and grab tables ourselves, which made for a rather chaotic experience.
The high-floor city view was indeed fantastic, offering a panoramic outlook. Plus, being right above a shopping mall made it incredibly convenient for shopping, dining, and getting around. I had specifically requested a king-size bed when booking to make it easier with my child, and the hotel arranged it as requested, which was a thoughtful touch.
However, staying with a child presented a few inconveniences: it was difficult for one person to pick up takeout with a child, as the hotel doesn't offer room delivery for external food. I had to go down twice by elevator to retrieve it myself, which was quite a hassle. The elevators were also rather slow, and during peak hours, we waited for a long time. As for amenities, only children's slippers and toothbrushes were provided; no children's toiletries, which was inconvenient.
On a positive note, Kevin Chen from the concierge team deserves praise. His service attitude was excellent, and he was very proactive in helping with any requests, which made me feel very comfortable.
Hotel near Industrial Park, Jinji Lake Commercial Area,Suzhou1.6% of visitors choose this area
GGuest User2026.05.10
Crowne Plaza Suzhou is hands down my favorite hotel when it comes to attention to detail. They truly excel at it – the lobby scent is delightful, the elevator buttons are sanitized, the hallway carpets are so clean there are no footprints, bottled water in the room is replenished daily, bedside charging ports are conveniently placed, the blackout curtains make it feel like night, shower water temperature is perfectly consistent, and the breakfast noodles are freshly cooked. Plus, the staff's smiles feel genuinely warm. Individually, these details might seem minor, but together they create a truly comfortable experience.
Of course, the big things are impressive too – the prime Jinji Lake view, its direct position facing the Gate of the Orient, and the unique cruise ship-themed design are all solid selling points. The staff's professionalism and enthusiasm are also evident. This is a hotel that excels in grand aspects while paying meticulous attention to the small ones. Stay here, and you'll be impressed by its details. I sincerely recommend it to anyone who appreciates such fine points. Dolphin Xiaoyu
Hotel near Slender West Lake Scenic Area,Yangzhou71.4% of visitors choose this area
GGuest User2026.04.29
After checking online reviews before booking, I decided on this hotel. Upon checking in, it truly lived up to its reputation; the five-star ratings are absolutely spot on. From the welcoming staff to the lobby and even the cleaning crew, everyone was smiling and provided incredibly friendly service, making us feel right at home. We added our concierge, Xiao Z, on WeChat, and any requests we had were answered immediately, which made our trip much more convenient! The hotel's location is also excellent for getting around, with a bus stop just 100m from the entrance. It's super easy to get to Slender West Lake, Dongguan Street, the Grand Canal Museum, Vientiane City, and Impression City. This time, we opted not to have breakfast at the hotel, as there are so many fantastic local eateries nearby offering regional specialties. All in all, the top-notch service definitely deserves high praise. See you next time!
Hotel near Guanqian Street Area (Downtown),Suzhou58% of visitors choose this area
EEliceT2026.04.24
I had a very comfortable stay this time. The room was clean and quiet, and the bed was so good I slept soundly all night. The staff were all very friendly and patiently helped with any issues. The location is also convenient, making it easy to find food and get around. I'll definitely come back again! 👍
This past Chinese New Year, I had a fantastic stay in their Spring Festival themed room! So, for the May Day holiday, I decided to return to Shangri-La and try their Cherry Blossom themed room.
This trip was primarily to celebrate my elderly relative's 70th birthday. We specifically chose a private dining room at the hotel's Jiangnan灶 (Jiangnan Cauldron) restaurant on the first floor. It was a wonderful family gathering for lunch; the dishes were beautifully presented and delicious. The birthday celebration was a great success!
After lunch, it was already past 2 PM, but unfortunately, the Cherry Blossom themed room wasn't ready yet. The front desk suggested an upgrade to the Super Suzhou themed room, and it certainly didn't disappoint! The decor perfectly captivated the kids. Besides playing with the soccer ball in the room, we also spent some free time at the outdoor basketball court and slide on the 5th floor, which is also a great spot for family activities. The Horizon Club is still an excellent choice, offering many amenities. Although we didn't get the Cherry Blossom themed room, they still provided a complimentary cherry blossom-themed afternoon tea. Furthermore, the afternoon tea time and evening light meals on the 40th floor were both excellent! For breakfast, I recommend the buffet on the 2nd floor; there are more options, and the duck blood vermicelli soup is absolutely delicious – a must-have every time! Overall, I'm very satisfied with my stay and will definitely choose to stay at the Nanjing Shangri-La Hotel again if I have the opportunity.
📍Location: InterContinental Nanjing
🚪Check-in Experience: Check-in was surprisingly fast! The staff were incredibly attentive and proactively upgraded our room!
✅The room's layout is unique; you take an elevator to the 45th floor, then switch to a private elevator to your room – it adds a real sense of occasion!
-
🔖Room amenities are top-notch: biodegradable Julius Meinl coffee capsules, a Bose sound system, a Dyson hairdryer – every detail is well thought out! The bathroom has a separate wet and dry area, and the panoramic floor-toceiling windows offer an absolutely stunning view from the 67th floor. You get an unobstructed view of Xuanwu Lake and the city skyline, and you can watch Nanjing's sunrise and sunset right from your bed 🌇
-
🍴HORIZON CAFÉ All-Day Dining on the 45th Floor
The breakfast buffet is divine! There's such a wide variety it's hard to choose:
✅Chinese food lovers rejoice: freshly made Nanjing-style duck blood and vermicelli soup, various noodles, stir-fries, congee and soups, as well as fried dough sticks, steamed buns, and dim sum – it's like a taste of old Nanjing.
✅Western food fans will be satisfied: toast, desserts, salads, cold cuts, and freshly ground coffee.
✅There are also fried foods, miso soup, fried rice, and many other options – you could eat from morning until noon without having the same thing twice!
🌇Observation Deck on the 45th Floor
Head straight to the observation deck after breakfast! The expansive terrace offers panoramic views, allowing you to take in both the bustling prosperity of Nanjing city and the tranquil beauty of Xuanwu Lake. When the sun shines, it's perfect for photos, every shot looks like a masterpiece 📸
If you're visiting Nanjing during the Qingming holiday, choosing this hotel is definitely the right decision! The high-altitude views, attentive service, and amazing breakfast truly elevate the happiness of your Nanjing trip. I'll definitely stay here again next time I'm in Nanjing!
The hotel is very good, my friend is very happy, the hotel manager Lily is very nice, very gentle and very cute, my friend specially asked me to give a five-star review, the hotel is very quiet.
Perfect
4267 reviews
9.8/10
Price from
£ 41
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9.4/10
Outstanding
AAnyaxiaofenhongMy stay at Pan Pacific Suzhou was absolutely fantastic! The hotel beautifully recreates the aesthetics of the ancient Wu Kingdom from the Spring and Autumn period, with its pavilions, terraces, and waterside promenades showcasing classic Suzhou elegance. Every step offers a picturesque view. As a project under Singapore’s GIC and Temasek, its unique foresight in choosing a prime location in the heart of the ancient city back in 1995 is remarkable. It also boasts a rich history, having hosted numerous dignitaries. Guests can enjoy free access to Panmen Gate by using their room key, and it's incredibly convenient to visit core attractions like Canglang Pavilion, Lingering Garden, Suzhou Museum, and Xiyuan Temple. Plus, the hotel's own restaurants, like Ruigarden Noodle House, are definitely worth trying – it truly enhances the overall experience!
GGuest UserImmersive, Zen-inspired experience:
“Hidden away in this bustling city is a tranquil sanctuary. The moment I slid open the wooden door, it felt as if I had been transported to an ancient machiya in Kyoto. The room was filled with a subtle scent of tatami, and the natural wood furniture with minimalist lines exuded a 'wabi-sabi' aesthetic throughout. My favorite time was in the evening, sitting at the low table by the window, brewing a pot of tea, and gazing at the karesansui garden outside. All the inner turmoil gradually faded away. There was no excessive disturbance here, just the perfect amount of space and serenity—a truly healing journey that allowed my mind and body to return to nature.”
Concise yet evocative short review:
“A living space rich in oriental aesthetics, with restrained yet elegant design. Attentive service.”
GGuest UserThe breakfast was quite good, with a decent variety and quality that I really enjoyed. However, it might have been due to a holiday, but there was no one to seat us in the breakfast area. We basically had to find and grab tables ourselves, which made for a rather chaotic experience.
The high-floor city view was indeed fantastic, offering a panoramic outlook. Plus, being right above a shopping mall made it incredibly convenient for shopping, dining, and getting around. I had specifically requested a king-size bed when booking to make it easier with my child, and the hotel arranged it as requested, which was a thoughtful touch.
However, staying with a child presented a few inconveniences: it was difficult for one person to pick up takeout with a child, as the hotel doesn't offer room delivery for external food. I had to go down twice by elevator to retrieve it myself, which was quite a hassle. The elevators were also rather slow, and during peak hours, we waited for a long time. As for amenities, only children's slippers and toothbrushes were provided; no children's toiletries, which was inconvenient.
On a positive note, Kevin Chen from the concierge team deserves praise. His service attitude was excellent, and he was very proactive in helping with any requests, which made me feel very comfortable.
Hotel near Sanyang Square (Downtown) and Railway Station Area, Wuxi
Price per night from£ 56
9.5/10
Outstanding
GGuest UserWhen we arrived, the dam had been repaired, and we could see the beautiful view of Tianmu Lake from the hotel door. The hotel housekeeper contacted us in advance, and we stayed in the private soup room and gave us fish head vouchers. For other dishes, we ordered black rice and The small bamboo shoots are quite delicious when cooked, and the experience is still very good!
GGuest UserThe service at the hotel was excellent, they were polite and very helpful. Any questions that you asked, they answered without hesitation. Overall the staff, were the best if I have to compare with other big and small hotels that I have been to. My friend and I booked the hotel together. The rooms were very very nice. We loved them. It was easy to travel around the resort, they have golf carts that can take you around the resort. So many activities to do there. You need to speak a little bit of Chinese though. But in case you don’t they will find someone to help you there.
The hotel package we took included the hot springs, spar and breakfast. It was worth it.
The springs are the best. There is also an infinity pool. The people there are very helpful, great service. It was easy to spot two foreigners but they treated us with so much kindness, especially the man and woman at the fish spring and the little cafe there names: 张浩川, 张刘纪 and 彭玉琴.
So Hentique hotels and resort is huge. The area and the activities you can do there are plenty. You can get on a helicopter(480rmb), boat(272rmb) it includes going to the islands and mountain hiking, horse riding and many more. You just have to come with a good budget. Breakfast is at the big hotel that has a great view of the lake.
Hentique pinecone has different restaurants around, the food is between 100 -300 per person. I suggest you bring snacks because there aren’t any shops close by. The big hotel has a shop where you can buy snacks for a price, and an all day restaurant. We ended up moving from hentique pinecone hotel to the big hotel but paid a little bit more and was worth every penny. The hotel really good, with a nice view, the manager on duty that day August 16th 2023 was the best manager, I forgot his name. His English was very very good. He answered all questions and helped us transfer from 松果 to the big hotel.
Having being in China for a long time, this was the best trip ever, with the best service. We will surely go back to this place.
Best service ever. Keep up the good work!!!
JJanemaoxiaomiao📍Location: InterContinental Nanjing
🚪Check-in Experience: Check-in was surprisingly fast! The staff were incredibly attentive and proactively upgraded our room!
✅The room's layout is unique; you take an elevator to the 45th floor, then switch to a private elevator to your room – it adds a real sense of occasion!
-
🔖Room amenities are top-notch: biodegradable Julius Meinl coffee capsules, a Bose sound system, a Dyson hairdryer – every detail is well thought out! The bathroom has a separate wet and dry area, and the panoramic floor-toceiling windows offer an absolutely stunning view from the 67th floor. You get an unobstructed view of Xuanwu Lake and the city skyline, and you can watch Nanjing's sunrise and sunset right from your bed 🌇
-
🍴HORIZON CAFÉ All-Day Dining on the 45th Floor
The breakfast buffet is divine! There's such a wide variety it's hard to choose:
✅Chinese food lovers rejoice: freshly made Nanjing-style duck blood and vermicelli soup, various noodles, stir-fries, congee and soups, as well as fried dough sticks, steamed buns, and dim sum – it's like a taste of old Nanjing.
✅Western food fans will be satisfied: toast, desserts, salads, cold cuts, and freshly ground coffee.
✅There are also fried foods, miso soup, fried rice, and many other options – you could eat from morning until noon without having the same thing twice!
🌇Observation Deck on the 45th Floor
Head straight to the observation deck after breakfast! The expansive terrace offers panoramic views, allowing you to take in both the bustling prosperity of Nanjing city and the tranquil beauty of Xuanwu Lake. When the sun shines, it's perfect for photos, every shot looks like a masterpiece 📸
If you're visiting Nanjing during the Qingming holiday, choosing this hotel is definitely the right decision! The high-altitude views, attentive service, and amazing breakfast truly elevate the happiness of your Nanjing trip. I'll definitely stay here again next time I'm in Nanjing!
DdyhxThe hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests.
The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries.
Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower.
The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums.
In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs.
Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me.
But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen.
XXiaohuadidiThe hotel environment is great, and the rooms have just been renovated but there's no unpleasant smell. The service is excellent! I'd especially like to thank Tingting at the front desk, Wang Zhi from housekeeping for the beautiful flowers, Xiaoyun at the kids' club for helping me find my baby's water bottle, and Wu Dan for the generous fruit delivery. Overall, the service was fantastic! [smiley faces] It's also very suitable for children, as they can feed koi, bunnies, black swans, and ducklings. The children's play facilities are also abundant.
GGuest UserThis is my dream hotel! I absolutely love the decor, which is a beautiful, traditional Jiangnan style with little bridges and flowing water. The room was spotless and tidy. Every staff member we encountered greeted us warmly, and the service was truly exceptional. When we arrived with two suitcases, a staff member immediately helped us to the hotel. They also gave us excellent, reliable recommendations for food and attractions.
Breakfast: The breakfast toppings and side dishes changed daily, which was great. At first, I worried that having noodles every day would get boring, but I ended up loving it!
The best part for families with young children is that strollers are available for free (with a refundable deposit). It's incredibly family-friendly. I'll definitely stay here again on my next trip to Suzhou.
JJiandanshenghuolifeBanyan Tree Hotel consistently delivers excellent service. Our dedicated butler sent us detailed information, including transportation guides and a resort overview, a day in advance. In the evenings, they would light a chosen incense stick in our room to help us sleep.
The entire hotel is built around an original quarry. Sitting in the 'Sunset Lounge' on the 8th floor, watching the orange cliffs gradually turn golden under the setting sun, the grandeur of that scene truly needs to be experienced in person.
As a hot spring enthusiast, I loved that the Banyan Tree rooms feature private hot springs, bringing the Tangshan hot springs directly onto the balcony. Of course, you can also choose to enjoy the public hot tubs in the evening. Overall, it's a great choice for a weekend getaway in spring.
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