Posted on Sep 20, 2026|Family Triple Room
Rose M SI had a really good experience overall. The hotel is convenient, comfortable, clean and absolutely beautiful. What I loved most is how the whole property has a very classic Chinese feel. With the traditional architecture, beautiful gardens surrounding the hotel and free access to Panmen Garden, it genuinely felt like I had stepped into an old Chinese dynasty. Such a unique atmosphere.
The service was also generally good. I enjoyed the Wu Gong Hanfu experience. The staff were helpful and the photographer had really food skills and knew how to capture the photos nicely.
My main downside would be the language barrier. I would expect an international hotel chain like Pan Pacific to have more English speaking staff at least basic English. It was sometimes difficult to request simple amenities. I called housekeeping but the call was transferred to reception staff and the reception staff also had difficulty communicating in English so getting a simple request sorted out become quite challenging.
Other than that, everything was great. 👍
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Price per night fromS$ 49
Posted on Sep 13, 2026|Private Hot Spring Double Bed Room (Deep Bathtub + 65-Inch TV + Smart Toilet)
Anonymous UserThe front desk staff were very welcoming, and the room was spacious – a big plus! The toilet and shower are separate, and the shower's hot water was quite stable. The floor-level bed was more comfortable than I expected, and there's a mini-fridge (another great point!). The balcony is also very large, which is fantastic. The hand soap at the sink is foaming (super good!), but no matter how I adjusted the tap, the water wouldn't get hot. Luckily, I don't need hot water for washing my face right now. The air conditioning was very loud, but since it's autumn, I didn't need to turn it on for sleeping, so it didn't affect my rest. Plus, the surroundings were very quiet, so my sleep quality was decent. The folding fan and health hammer given at checkout were also practical.
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Price per night fromS$ 34
Posted on Aug 1, 2026|Jiangnanpalace Weaving House Courtyard King Room
ruah ruahWe had an absolutely wonderful stay at Suzhou Shantang Street Jiangnan Palace Hotel! The property is a lovely blend of historical elegance and serene beauty, thoughtfully converted from a classic historical courtyard featuring a tranquil, beautifully landscaped garden. Tucked away discreetly behind a famous Jiangnan weaving museum, it feels like a peaceful hidden oasis right in the strategic heart of the ancient town—just steps away from the iconic canals, historic bridges, and the vibrant lantern-lit night market. It is also exceptionally convenient, located just one stop from Suzhou Train Station via Metro Line 2. What truly made our stay unforgettable, however, was the warm and genuine service from the staff. Every single team member was remarkably polite, friendly, and dedicated to delivering excellent service throughout our stay. My only regret is forgetting to ask for their names before checking out so I could thank them personally! I highly recommend this hotel to anyone visiting Suzhou who wants to experience authentic local heritage alongside world-class hospitality—it is easily one of the best options in the area.
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Price per night fromS$ 90
Posted on Aug 26, 2026|2-bed Room With City View
Guest UserThe hotel was undergoing renovations during my stay, so the lobby and restaurant were temporarily relocated, which was a bit inconvenient. However, the hotel's service was excellent. The butler proactively contacted me to confirm my room preferences, and everything was perfectly set up when I entered the room. Although the restaurant was moved to a smaller area with fewer buffet options, they offered a la carte service. Dishes like eggs Benedict and scrambled eggs were beautifully plated and presented, which was fantastic!
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Price per night fromS$ 158
Posted on Oct 3, 2024
SpringFlowers
My family and I recently had the pleasure of staying at Racha Mankha, and I can’t recommend it enough! This hotel is a hidden gem, offering a secluded and quiet retreat that truly embodies peace and relaxation. The ambiance is simply delightful, making it the perfect escape from the hustle and bustle of everyday life.
One of the highlights of my stay was the food. I can confidently say that the Thai cuisine here is some of the best I’ve ever had in Nanjing! Each dish was bursting with flavor and beautifully presented.
Additionally, I indulged in their Thai massage services, and it was an absolute must-try! The skilled therapists provided a rejuvenating experience that left me feeling refreshed and relaxed.
While the area may not have as many tourist attractions as other parts of Nanjing, the tranquility and quality of service at Racha Mankha more than make up for it. If you’re looking for a peaceful getaway with fantastic food and pampering, this is the place to be!
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Price per night fromS$ 87
Posted on Sep 28, 2026|Deluxe Yunduan Twin Room (High Floor, Spacious Beds, Comfortable for Families)
Guest UserI had a wonderful stay at the InterContinental Nanjing, largely thanks to my personal butler, Alice.
She was incredibly helpful from the very beginning, providing useful hotel information and Nanjing travel guides. She was also very considerate, proactively offering to make special arrangements to have takeout food brought directly to my room if I ordered any.
Whenever I requested items through WeChat, such as wine glasses, a wine opener, and extra body towels, she responded immediately and kindly provided them. She also checked in every morning to arrange room cleaning and thoughtfully offered a late check-out on my last day.
Thank you, Alice, for your excellent care and for making my stay so comfortable! I highly recommend this hotel and her 5-star service.
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Price per night fromS$ 125
Posted on Jun 21, 2026
Anna0821
My stay at 'Tan Yue Hotel' was incredibly pleasant overall. The food was thoughtfully and carefully prepared, with fresh, high-quality ingredients and great taste – truly reassuring and enjoyable to eat. The room was clean and tidy, the mattress provided excellent support, and the pillows were soft and perfectly cradled my neck. I was able to get a full night's sleep every night, resulting in high-quality rest. The service throughout my stay was meticulous and attentive; responses were prompt, and the staff were friendly. The overall value for money far exceeded my expectations – truly exceptional value. It's my top choice for accommodation when traveling, and I highly recommend it.
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Price per night fromS$ 39
Posted on Jun 21, 2026
boboksrThis is my fourth time staying at the Taicang Karuizawa Onsen Hotel, and I'm still extremely satisfied. This time, I came for the Dragon Boat Festival holiday with my mom, husband, and son. The hotel's overall environment is quiet and comfortable, the rooms are serene, well-equipped, and have a quality feel. The hygiene has always been excellent, making for a very reassuring stay.
My favorite part is still the hot springs – warm, comfortable, and very authentic. For me, the cleanliness of the hot spring area is particularly important, and Karuizawa consistently meets expectations in this regard. Each soak leaves me feeling relaxed both physically and mentally, making it perfect for a short holiday getaway.
The hotel's surroundings are also ideal for a vacation. It's about a 15-minute drive to Shaxi Ancient Town, which has lots of delicious food. Nearby is JinCang Lake Park, with its excellent ecological environment, perfect for a family stroll and relaxation. We drove from Shanghai, which took about an hour and a half, so the transportation is very convenient. That's why for the past two years, whenever a holiday comes around, we think of staying here for a few days.
During this stay, the hotel service also felt very warm. The staff were friendly and thoughtful, and the restaurant service was especially attentive, proactively caring for and asking about our needs. When they learned my mom had a sensitive stomach, they even specially added plain congee, which was truly thoughtful. Because we've stayed multiple times over the past two years, the hotel even offered a complimentary private hot spring this time, making us feel their full sincerity and a truly welcoming atmosphere.
In short, the Karuizawa Onsen Hotel has become our family's go-to for short holiday getaways. Everything from the rooms, hot springs, hygiene, and service to the surrounding environment leaves us very satisfied. We'll definitely be back if we get the chance in the second half of the year.
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Price per night fromS$ 158
Posted on Sep 25, 2026|City Premier Room (Double Bed)
SherlockxiaerMy stay at Jinling Hotel this time was absolutely fantastic! The 'Fairy' concierge service was incredibly attentive and thorough. We were there for a Jay Chou concert, and after booking the hotel shuttle, the 'Fairy' concierge lady proactively sent us the meeting times and important notes for the concert shuttle. Every detail was meticulously taken care of. The room attendant, ICEY, also did a very careful job cleaning.
During our stay, we even received a Meiyuan Jinyu mooncake gift box prepared by the 'Fairy' concierge, paired with the 'Hongyun Dangtou' health tea (made with ingredients like roselle, goji berries, hawthorn, and red dates) freshly brewed by the Jinling chef every day. It was so heartwarming and added a lovely touch of ceremony! 👍
The hotel's meticulous service made our trip to Nanjing exceptionally comfortable. I highly recommend it and will definitely choose Jinling again next time I'm in Nanjing!
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Price per night fromS$ 100
Posted on Sep 8, 2026|Dream Valley Cliff Room - King
scanThe hotel proactively upgraded us to a room with a better view, provided advance notice about self-driving considerations, and offered recommendations for local attractions. They even asked if we were traveling with elderly family members or children. The WeChat team, surprisingly, has 16 members from various departments, ensuring quick responses. All staff members we encountered at the hotel were friendly and enthusiastic, greeting us proactively, which made us feel right at home. When other guests accidentally rang our doorbell at night, the staff promptly checked the surveillance footage and explained the situation. While it wasn't the hotel's fault, their attitude towards resolving the issue was very proactive and sincere.
The room design had many thoughtful details. The balcony had a privacy screen, allowing us to enjoy the view while soaking in the private hot spring and keeping insects out. The sink area was well-designed to prevent splashing, and the toilet had a separate small sink, which was convenient (a minor suggestion: the faucet in the toilet was a bit too far from the basin, making it easy to hit the basin while washing hands).
The overall hotel design was also impressive. The lobby resembled the inside of an eggshell, and the staircase leading to the rooftop garden was artistic. You could slowly appreciate various details in the hallways and the exterior, discovering something new each time.
Breakfast was particularly praiseworthy, with a wide variety of options. The freshly cooked noodles were delicious, and the fruit selection was extensive and very fresh. The Mingyue restaurant offered a great view, and the sunset in the evening was beautiful.
Turning left from the hotel and going straight up the road, you can reach Ichishiki Garden for a cup of coffee at sunset. The hotel provided free tickets to Yangshan Beicai and Nature Land. At Yangshan Beicai, after climbing the mountain to see the tablet head and body, you can take an elevator down (free for hotel guests). Following the small path, you can visit the Pioneer Bookstore and the Coca-Cola Brand Hall. If you have children, you can also stop by BaoBao Land, and Nature Land is also great for kids. The hotel shuttle can take you to the underground palace, and then you can take a scenic shuttle to other attractions. Unfortunately, we ran out of time and couldn't experience the cable car and mini-train.
The hotel's location is quite secluded, making it suitable for self-drivers.
Finally, a few suggestions regarding service details. The floor strip at the entrance was loose. We reported it for repair, and they said it was fixed, but it clearly wasn't completely (see the last picture). The front desk's information was not comprehensive enough. When they gave us the tickets for Yangshan Beicai Park, they didn't mention that the elevator inside the park was free. We almost bought tickets if a park attendant hadn't informed us. Also, they said Suyun Thirteen Gardens closed at 4:30 PM, but it's actually open at night. When checking out before 12 PM, there was only one staff member at the front desk, and they were assisting another guest with check-in. Another staff member was standing nearby but didn't offer to help. When it was my turn and I mentioned checking out, he said he would handle it and led me to another counter. Although the wait wasn't long, it was clear that someone could have assisted me earlier, but they didn't proactively ask. And finally, they asked me to complete the review before 2 PM that day... I was still driving back to Shanghai at that time, and it was the first time I encountered a time limit for a review! While it wasn't a pleasant experience, the overall service was indeed good, so I won't deduct any stars.
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Price per night fromS$ 423