Hotels With spa in Ontario, Canada

"Room is spacious and the view is incredible! The location not that bad just need to take a ramp to the falls for 4$ or you can purchase a WEGO package which cost u round 65$ and can take a bus with walking distance from the hotel. The breakfast is amazing about 42$ each not including tips and the room is kinda old but still not bad. They do not clean appropriately as I put my towels on floor but they didn’t remove it (as they told to be done that for get new towels)"

"I stayed for one night, in general was very pleasant hospitality and comfortable room. Thanks for front desk in reception they were welcoming."

"We booked a 2 double beds room. The bed is good, but the heater is too old and noisy. So it was quite annoying and easily made us awake. The room's size for double size beda is not spacious, it is quite tight. Food Basics is located a couple of minutes walk. So, we can easily buy fruits, breads and some frozen fooda as the room alao has the microwave."

"The room was clean but quite outdated, with a musty odor, reminiscent of damp towels. The bed and pillows were comfortable, which was a plus. However, there were no toothbrushes, toothpaste, or slippers provided. The coffee machine in the room had water pooled in the tray, likely from the previous guest's usage and it appeared never have been cleaned. Additionally , there was no hot water kettle or bottled water provided in the room which was disappointing.  The lobby, corridors, and other public areas had a strong smell of bleach, which was overwhelming. The buffet breakfast was a highlight. For CAD$20, it offered a wide selection, and the quality was excellent, making it a great value. Service was a bit of a mixed bag. Restaurant staff, especially Erica, was fantastic—attentive, polite, and thoughtful. She checked in with every guest to ensure they were satisfied with their meal. Unfortunately, some of the male staff seemed to be less eager to serve non-Caucasian guests, which was disappointing and made the experience feel less welcoming. I also want to give a special mention to Chitra at reception. I arrived early, and she went out of her way to accommodate me, even managing to arrange an early check-in. She also informed me about the late check-out benefit available to IHG members, which the other male receptionist had not explained when he simply rejected my request. Overall, the hotel is somewhat pricey, but the breakfast and service (especially from Erica and Chitra) made up for some of the other shortcomings."