The location is convenient for visiting morning markets, night markets, and durian stalls. It's a bit far to walk into George Town, so taking a taxi is the best option.
The bedding and towels are clean and comfortable.
The renovation smell varies among the three rooms, it's a matter of luck. The room my parents stayed in had a strong, eye-stinging smell when they first entered, but it became less noticeable after ventilation and air conditioning.
The sink in the hallway had severe backflow and a terrible smell, so we basically didn't use it. We kept the stopper in and let it soak to block the odor.
They don't clean the room unless you specifically ask the front desk. A deposit is required, and since we didn't have Malaysian Ringgit, we paid in RMB. Check-out was very slow, as they needed to inspect the room. When we checked out early in the morning, we were the only ones, and it took half an hour to complete the whole process for three rooms.
In Malaysia, people typically go barefoot indoors, so no slippers are provided. If you don't like that, you'll need to bring your own.
This hotel boasts an excellent location right in the heart of George Town. It's directly across from the bus terminal and offers easy walking access to the Seven Streets Market (Chew Jetty), Kimberley Street Night Market, and the Street Art area. The front desk staff are warm and welcoming, the rooms are spacious and clean, and the facilities are comprehensive. It's definitely our top choice for accommodation when visiting Penang and comes highly recommended.
View from the apartment was amazing and just need to look through the window and you see the blue sky and ocean. Just that the apartment they gave us has 3 rooms and if you book 2 rooms they will locked up the one of the room. The issue is that when we checked in they just let the 3rd room open and we thought we could used it until the security guard came and knock the door and said he has to lock up one of the rooms.
Conveniently located in a bustling area, the entire building is made up of apartments. Some are still undergoing renovations. When we visited, the occupancy wasn't high, so elevator wait times were short and they weren't crowded.
The Wi-Fi was out for the two days we were there. Not sure if it's been fixed since then.
This hotel is just opened recently so that every equipment was brand new but the room smelled a little bit chemical because it seemed the room has just been started to provide for staying. The location is a little remote from the center of the George Town but the area is very convenient with small glossary stores, cafes, bakeries and etc. Our family enjoyed walking through Armenian estreet for having dinner. It was very interested to see all of the historical shops and buildings.
The swimming pool in this hotel is compact with a few benches. Suggested to avoid crowded time zone. The town view from the pool is astonishing both daytime and nighttime that you must try. Overall we had a very good time in George Town and it was a really nice hotel.Thank you.
I had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable, with all the amenities I needed. The staff were friendly, professional, and always willing to help, which really made the experience pleasant.
Although the hotel doesn't look new or modern, the interior is mostly wooden and painting. The hotel room was very clean especially the toilet. The breakfast buffet is delicious with a variety of choices.
I did not book room with breakfast but decided to hv it the next morning. Upon paying I ask for receipt but was told no receipt will be issued. Wonders why? Restaurant staff hv language barriers. Either they dont speak or understand which is seriously annoying when you ask for something and they think you are talking in a foreign language when it’s just simple English.
Checking in out is way too long, only one staff manning the reception.
We stayed in G Hotel Kelawai for 5 nights. The hotel is between two shopping malls - Gurney Plaza and Gurney Paragon. Excellent location. Another hotel nearby (about 400m) is G Hotel Gurney. Both the hotels' guests are given the option to use each other's facilities and guests are given the flexibility to have their breakfast at either hotel without any advanced notice. By the way, G Hotel Gurney is the older hotel and is directly connected to Gurney Plaza, whereas G Hotel Kelawai is less crowded and quieter, which we liked. The breakfast variety is acceptable for guests who are on a short stay. Out of curiosity, we wanted to try out the breakfast at G Hotel Gurney but were prevented from doing so because of the heavy rain. Upon request, hotel guests can commute between the two by the hotels' buggy. The 25-m swimming pool and gym in Kelawai were hardly used. Clean and well-maintained rooms.
I will definitely repeat my stay, as it provides a wonderful combination of fun and happiness for families.
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946 reviews
8.7/10
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7.2/10
RRayTFirst of all the hotel rented out the rooms for individual operator.
So there will be different check in counter.
Upon check in, been told that the room card not functioning as they are doing upgrading, so every time u come back will need to call the house keeping to unlock the door.
Most importantly they charge RM 17 per night for car parking. So a lot of car parking outside which make the entrance a bit difficult
GGuest UserI had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable, with all the amenities I needed. The staff were friendly, professional, and always willing to help, which really made the experience pleasant.
GGuest UserThis hotel is located just outside the center of Georgetown, making it very convenient for getting around. There's a shopping mall and supermarket right next door, which is great for dining and shopping. The breakfast selection was extensive, and the service was very well-organized. Our room faced the sea, offering a really nice view. The hotel itself is a bit older, but the facilities are well-maintained, and the room was relatively quiet. We happened to be there during the major Indian festival, Thaipusam, and Magazine Road in front of the hotel was incredibly congested. I'm not sure if it's always like that, but if you're in a hurry, you'll need to call for a taxi at least 15 minutes in advance.
GGuest UserI had booked the room at a higher rate with breakfast. However, the booking ended up without meals (breakfast). I had a complaint that we broke the wash basin. On that day we left the room at 6 am and returned at 4 pm. We had used the wash basin before we left it was in good condition. Upon receiving a call from the hotel saying that we need to pay for the broken basin, we inspected the same to find the breakage which had occured in our absence. The cleaners also left a access key in the slot, which purportedly was to activate the air con in our absense. The Hotel had changed the room for us. Nothing was informed on the claim for the breakage when we checked out today
XXiaotuzijiadexiaopangmiaoFacilities: The hotel has complete facilities, everything you need is there.
Hygiene: The hygiene is good, no obvious oversights.
Environment: Facing the Strait of Malacca.
Service: They helped with our luggage.
As an antique hotel, its value for money is truly excellent. You can stay for just over 1000 [currency unit]. Online, the Heritage Wing is more recommended, but because of its age, we chose the newer Victory Annexe. Before checking in, I saw some online reviews and was a bit worried, but after experiencing it firsthand, I found it to be quite good. First, upon arrival, the staff at the entrance were very attentive. When our car pulled up, they helped with our luggage, and the luggage was even delivered to our room. When checking in, there was a Chinese-speaking person at the front desk, but it seemed most could only speak English. However, simple English was fine, and they also used gestures, making the process very smooth. The room assignment was also quick. After checking in, the hotel balcony faced the sea. This hotel is quite popular, with all kinds of nationalities, but there was no obvious favoritism towards Caucasians or discrimination against Chinese. Perhaps because I'm someone with strong boundaries, every staff member I encountered smiled and nodded in greeting, which even made me feel a bit shy; there was no coldness. The hotel's location is excellent, very close to the Blue Mansion. You can go for a city walk when you step out – still highly recommended!
AA. YusoffAngsana Teluk Bahang is always the best! My family & I have stayed here a multiples times and we’ll definitely keep coming back for future stays. All their spacious and tastefully decorated rooms are sea-facing and offer gorgeous view of the Melaka straits. This hotel is located in a less busy area hence rendering the ambience to be quiet and peaceful throughout the property. All their staff be it from the reception area to recreational/pool area to dining to housekeeping staff are warm, friendly and helpful. A special shout-out to Mr Aiman from the reception department who demonstrates exceptional hospitality and professionalism in taking good care of my family as usual. Their breakfast offers a good spread and some dishes are quite delicious as well. Thanks Angsana. Looking forward to staying at your hotel again soon!
EEveGHotel was clean and service was very good. Room was large and comfortable . Swimming pool on eleven floor is a plus on hot days. Good view of the town and the sea from our room.
Strategic location in the heart of Georgetown. Close to Komtar, First Avenue Mall and Pragin Mall. Short walk to Cecil Market and Chowrasta Market with many eateries nearby selling Penang local delicacies.
RRubyNestled on Batu Ferringhi Beach, this hotel boasts expansive pools, a private beach, and comprehensive family-friendly facilities, making it ideal for families and those seeking relaxation. The hotel has a distinct resort vibe, but its location is a bit far from the city center, requiring a taxi to get to George Town. If you're looking to enjoy the sun and beach rather than walking tours, this is a perfect choice.
We were lucky enough to get an upgrade to a family room, giving the kids their own beds. It was very spacious and we were extremely satisfied!
The resort offers a wide array of activities; we stayed for three days and participated in quite a few of them.
Highly recommend!
GGuest UserLarge rooms with minimalist decor means there are huge empty spaces. Ideal for families and there are quite a lot with lots of kids in pool. No coffee or tea making in rooms but you get 2 drink vouchers a day to redeem coffee or pretty cocktails. Housekeeping could be better. I was there for 5 nights and the room was not made up on 2 occasions by even 4pm. Had to call them. Cleanliness could be better. Otherwise a pleasant stay. Only less than RM10 and 10-15mins from Sho to Georgetown. Not an issue on location.
GGuest UserThis is the second time stay at Ozo Hotel Penang . The room is big and the bed and pillow are comfortable ! Big glass window and the TV can adjust the angle also makes the stay even more pleasant.
During this time stay I was very impressed with Receptionist Penny’s polite attitude and helpful manner . She assisted me with my requests with a patient attitude! I really appreciate her help .
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