Hotels With Pools in Penang, Malaysia

hotel was quite new some of grab driver said us this hotel was built this year(2025) so clean. easy access to every sightseeing by grab and 5-10mins walking can find local restaurants. satisfied. service quality was bad. hotel staff communication skill was no good . The customer's request could not be fulfilled properly, and the apology was incomplete and unpleasant.

Check in lobby was hard to locate as it was at the side of the hotel block. Upon check in, I was given third floor. When I asked if I could have higher floor as indicated in my booking request, staff said I need to top up. This was clearly upselling. I was not willing as the price for each room was not cheap in the first place. Staff knew that i was aware it was the bottom tier room & mentioned the freebis in the room was npt charged. I was not impressed as I do not come all the way to Penang for some freebies. Hptel staff obviously did not know what hospitality is all about.Entering the room, it was not too bad. When I opened the window, I almost flipped out. It was rubbish (attached a pic). I then confirmed I was given the bottom tier room. Opening the wardrobe, there was a musty oily smell which obviously was not aired for a while. Stay at room was not comfortable. Badly lit and no way to open window to rubbish view. I guess the only good thing was the shuttle to the various shopping/ eating spots. Upon check out, i was asked if stay was good. I indicated to the staff my stay at the hotel was disappointing due to the above reasons. Staff said i could email the hotel in advance in my next visit indicating the reason above. But I will like to tell the management this -- no way am i coming back to this hotel that only know to upsell & missing out on what true hospitality means. There are hotels out there that offer much better services without breaking the bank. Thanks but no thanks.

The accommodation is in a convenient location, easy to travel to, and there is a convenience store at the hotel. The hotel is near the sea, has a good atmosphere, and the receptionists are friendly and provide detailed information about the room. There is a room deposit of 100 ringgit, which will be returned on the check-out day.

Environment: The facilities are very new, and the bedding is good too. Service: The front desk service is excellent, with staff on duty at night, which is convenient for check-in and check-out. Location: Convenient, with many dining options nearby. Transportation: It's located in George Town, a bit far from the Old Town on foot (but fine if you like walking). You can take the bus, but you have to wait 😓. Ride-sharing apps like Grab are convenient. Security: There's security, and the elevator requires a key card, so it's quite safe. Hygiene: For an apartment hotel, it's exceptionally good. Free daily cleaning is offered, but you need to inform the front desk. Swimming Pool: Very good, many families with children were playing there.

A Studio apartment vibes, nicely renovated unit. Location is very good and central. Grab is affordable—around RM7–RM20++ to most places for 6 pax, and usually under RM30++ to the airport. Walking distance to vegetarian food like 8 Morality Vegetarian Restaurant, desserts at Four Beans, and close to 1st Avenue Mall, so getting around is easy. Unit is on level 29 with a nice Penang view. Morning sun comes in, but curtains are provided. Facilities are simple—a small gym and a swimming pool on level 36 with a good view. Security is good, with access card required everywhere, including your own floor. Essentials are well provided: Steamer, hair dryer, fridge, and even a wok if you want to cook. Hot and cold water dispenser is available—this is a super plus point. Shampoo and body soap are provided; please bring your own toothbrush and toothpaste. Tv, ceiling fan and aircon is available. 4 charging points available at bedside. Table with 3 chairs for cozy lunch or quick bites. Grabfood very convenient, just collect it at the lobby will do. Check-in is at 3pm and check-out at 11am, which is reasonable. Instructions by MC Home are clear and easy to follow, as they are super responsive. A few small downsides: occasional plumbing smell near the lobby (around Bila Bila Mart, not inside the unit) - management should solve this and also no washing machine cum dryer is available, and the unit is close to the lift so you may hear some noise at night (once or twice — which is fine for us). The apartment is very new (completed mid-2025), so there may be some ongoing renovation works during the day. Still highly recommended! Had a good family staycation!

The hotel is more than 40 years old and the rumour is tjt a new management has taken over and a major renovation is about to happen in 2026. The only thing we really enjoyed was the view from the rooms overlooking the sea and the Penang bridge. We were here becuase we attended a wedding and wanted the convenience but the Banquet team did not provide us with the best service for the event area and we have sent a separate email to address that.

2nd time visit this year. Love the location but the best is the staff who were all friendly. Maybe because of school holidays and company trips, the hotel was full occupancy. Long queue for breakfast and things were not replenished or breaking down. The next day when they left was much better. That said, still have to give my praises to the staff who worked extra hard during peak period

I did not book room with breakfast but decided to hv it the next morning. Upon paying I ask for receipt but was told no receipt will be issued. Wonders why? Restaurant staff hv language barriers. Either they dont speak or understand which is seriously annoying when you ask for something and they think you are talking in a foreign language when it’s just simple English. Checking in out is way too long, only one staff manning the reception.

We stayed in G Hotel Kelawai for 5 nights. The hotel is between two shopping malls - Gurney Plaza and Gurney Paragon. Excellent location. Another hotel nearby (about 400m) is G Hotel Gurney. Both the hotels' guests are given the option to use each other's facilities and guests are given the flexibility to have their breakfast at either hotel without any advanced notice. By the way, G Hotel Gurney is the older hotel and is directly connected to Gurney Plaza, whereas G Hotel Kelawai is less crowded and quieter, which we liked. The breakfast variety is acceptable for guests who are on a short stay. Out of curiosity, we wanted to try out the breakfast at G Hotel Gurney but were prevented from doing so because of the heavy rain. Upon request, hotel guests can commute between the two by the hotels' buggy. The 25-m swimming pool and gym in Kelawai were hardly used. Clean and well-maintained rooms.

It is a beach front hotel. The reception staff is friendly and nice. There is a shop opposite the reception . You can buy shop batik clothes, souvenirs, swimsuits and jewellery there. There is a lounge too with open sea view. You can feel relaxed with music and enjoy drinks there. The room is clean and spacious. There is a swimming pool for kids . It is a nice beach for children to play and swim too . Guests can park car in the car park. The is a gym with swimming pool views. But it is small and not lots of equipment. There are some restaurant in walking distance.