Hotels With Pools in Hainan, China

The hotel's location is fantastic. It's just a 10-minute walk to Dadonghai Beach, and super convenient for getting to the downtown night markets and seafood restaurants. The hotel facilities are very well maintained; the rooms are clean and bright, and both the pool and self-service laundry room are in great condition. The staff are attentive and always ready to help. Special shout-out to VAN at the front desk for his excellent service! I'd definitely recommend this place to friends.

My stay was initially quite pleasant. The front-line staff were consistently warm, attentive, and thoughtful throughout. When a small issue arose with our travel photos, the hotel promptly communicated and resolved it, which I appreciated. I thought I was going to have a wonderful experience, but it was completely ruined by one utterly unprofessional staff member, plummeting my satisfaction! While riding the shuttle bus, we politely asked the shuttle driver about the hotel's attractions and photo spots. The driver was halfway through explaining when another person nearby suddenly interjected and answered for him! Her attitude was extremely rude, cold, and dismissive. She was sarcastic the entire time, even accusing us of not speaking clearly. We were just asking basic, straightforward questions about attractions, and I truly don't understand how we could have possibly expressed ourselves more 'clearly'. When we politely asked about photo spots, she flat-out said there weren't any, and was incredibly impatient. Yet, later we saw clear signs for photo spots all over the hotel. We got zero useful information, only a belly full of frustration and anger! Afterward, the hotel told us this person was a 'secondary employee' and wasn't on duty, which is why she wasn't wearing an ID badge. I completely reject this flimsy explanation! Why was she wearing a uniform, riding a guest shuttle, and casually interjecting to address guests if she wasn't on duty? It's one thing to be unfamiliar with hotel operations and lack service awareness, but she didn't even have basic human decency. She seemed to be working with a chip on her shoulder, acting condescendingly, as if we, the guests, were accommodating her bad mood! In stark contrast, all the other shuttle drivers were kind, friendly, patient, and enthusiastic, creating an incredibly jarring difference! The hotel's reputation, carefully built by its front-line staff, was completely destroyed by this 'secondary employee' who showed no rules, no professionalism, and no respect. The hotel merely offered a casual explanation of her identity without any indication of intending to improve. Such tolerance for employee misconduct is truly disheartening. I will never recommend this hotel, nor will I ever stay here again!

The hotel features European-style architecture, a beautiful lobby, and even massage chairs. On the first floor, you'll find a restaurant, a convenience store, a gym, and more. The breakfast is a delicious buffet offering both Chinese and Western options. I wanted to add another breakfast, and the lovely waitress at the restaurant told me it would be cheaper to purchase it through the hotel's **livestream**, which I did. It was a great deal. I stayed for four nights in a deluxe double room with a bathtub. The room was spacious and quiet, and it was cleaned daily. If needed, the cleaning staff would change the bed linens every day. The only minor drawback was that the bathtub in the room was a bit old. I brought my own bathtub cleaner and gave it a good scrub. A hot bath before bed was very relaxing. Most of the guests staying here were from Russia, and there were staff members who spoke Russian. Nearby, there are Summer Department Store and Big Pineapple Mall, and it's about 700 meters to Lulingkou (bus stop), making transportation convenient. Plus, there are various snack shops nearby, so dinner is easily sorted. My flight was late, so I wanted to extend my check-out by two hours. The kind lady at the front desk was very nice and helped me with the late check-out. Additionally, the hotel beds are quite firm, which is perfect for people with back pain or herniated discs. My mother, who has a herniated disc, found the hotel's firm bed incredibly comfortable, and I did too. The hotel offers great value for money, and I would definitely stay here again.

My partner and I stayed here for a night during our trip. We originally booked a room on floors 3-8, but the front desk kindly upgraded us to a higher floor free of charge. Both the king and twin rooms offer partial sea views, and you can catch a glimpse of the ocean from the window. There are ongoing construction projects nearby, including an underwater tunnel and a grand theater, but we weren't bothered during the day while we were out exploring. The construction noise was minimal and didn't disturb our rest. We had such a pleasant stay that we decided to extend it for another night. The room was tidy and clean, with complete amenities. The staff were warm and attentive, and the concierge, especially the lady who assisted us, was very efficient. The location is super convenient for getting around, with plenty of dining, entertainment, and shopping options nearby. Overall, it offers great value for money and is perfect for couples on a short trip. I'll definitely prioritize this hotel again on my next visit to Sanya.

The hotel truly lives up to its pictures, it's absolutely stunning! It's located right within the Tianya Town scenic area, so you literally step out and you're in the attractions. There are tons of stylish cafes around, and you don't have to go far for shopping, sightseeing, or good food. The rooms and lounge areas have a trendy, Instagrammable vibe, making it perfect for photos. You can open the window to a direct ocean view, and even watch the sea right from your bed. The ocean is just downstairs, and if you're lucky enough to catch the sunset, you'll have a perfect view right from your balcony.

Service: First, I want to commend Lesly Huang for her enthusiastic and professional service. On the day of check-in, she arranged a room upgrade for us and seamlessly joined the twin beds, which made for a very comfortable sleep – truly the biggest bonus of this stay. The pool staff were also excellent, patiently accompanying the children to switch the water slide on and off, even under the hot sun. The restaurant staff were equally warm and accommodating. Kudos to the Sheraton Haikou for its excellent service! Cleanliness: Standard five-star hotel level, no issues there. Environment: See the pictures for details. The pool has large slides, separated for children and adults (operating during specific time slots daily), and there's a hot spring pool in the evening (very relaxing). One minor complaint: the hotel clearly has East and West wings, and the restaurant also has two entrances, but only the West wing entrance was open. We walked all the way from the East wing to the restaurant door, only to find a 'closed' sign, forcing us to turn back (either by going up and down floors or walking around the perimeter under the scorching sun). I suggest clearer signage on the path from the East wing to the restaurant. Facilities: Although the hotel is a bit older, the room equipment is generally well-maintained. Only some rooms have TV casting capabilities, so if you need this, inform the front desk in advance. The breakfast restaurant's tableware was the biggest letdown of this trip. For a five-star hotel's noodle bar, all the bowls were chipped. On the first day, I almost cut my mouth. Over two days, I picked up 4-6 chipped bowls – even an ordinary restaurant wouldn't do this. See the pictures for details. Not only was it unappetizing, but it also posed a safety hazard. I asked the restaurant manager, who said it was a quality issue with this batch of bowls, purchased only three months ago. It's unacceptable for a Sheraton to still be using bowls in this condition after three months. PS: The hotel is directly connected to the beach, no need to cross any roads. It's a 5-minute walk through the hotel grounds from the lobby to the sea. It's convenient for digging in the sand, and the beach is managed by the municipality and seemed quite clean. So, for a family vacation in Haikou, the Sheraton is still recommended.

An unexpectedly stunning seaview B&B! 😎 The service was excellent, very accommodating and helpful. They offered water upon arrival, and the room's AC was already on, making it wonderfully cool. Cleanliness-wise, it seemed quite clean, no major issues. The environment was incredibly serene and therapeutic. The balcony offered an unobstructed sea view; you could open the doors completely and gaze directly at the ocean. Even from bed, you could enjoy the sea view, despite the hot and sunny weather. The B&B has a beautiful common swimming pool that guests can use. The open-plan lobby on the first floor is super photogenic and a great spot to relax and watch the sea. There's a laundry room on the top floor with two washing machines (no dryer), but laundry detergent is provided. There are also facilities for hanging clothes, and given the hot summer sun, clothes hung at night were dry by the next morning. A slight inconvenience is that the seaside town where the B&B is located is not accessible by car. If you're driving, you'll need to park in a designated parking lot (40 per day max), walk a few minutes to the tourist shuttle pick-up point, and then take the shuttle to the hotel. This was the only somewhat troublesome part. I booked the Azure Open Terrace Seaview King Room on the fifth floor, which has an elevator. The room's AC was powerful and kept it very cool, and the shower water pressure was decent. The Laifen hairdryer was a great touch. Check-in is at 2 PM and check-out at 12 PM. Since it wasn't a holiday, there weren't many people. During the off-season, it was only around 500-600, which is excellent value for money.

酒店特別棒，環境比圖片上還要好很多，衞生很ok！管家24小時有求必應，我們一進門就決定再續住了。這一次入住體驗感很好，一是花園很大很適合狗狗玩，二是管家服務很好，我們退房了五六天才發現有兩條牛仔褲掉在酒店了，管家一直在幫我們聯繫保潔，最後還幫我們把牛仔褲送過來🥰以後有機會我們準備帶着家人一起去

The guesthouse was impeccably clean and spacious, making for a truly comfortable stay. It boasts a minimalist yet elegant design, feeling fresh, sophisticated, and high-end. The entire property offers excellent privacy, nestled in a quiet and serene environment, far from the hustle and bustle of the city. It's incredibly peaceful. This place is perfect for a romantic honeymoon, a getaway with friends, or a solo trip to relax and unwind. If you're looking for a high-quality sea-view guesthouse in Sanya,梧桐九里 (Wutong Jiuli) is definitely the one to choose! My stay was absolutely perfect, completely stress-free, and an amazing experience. I'll definitely pick this place again next time I'm in Sanya.

A perfect vacation experience! The Coconut Dream Corridor is right outside, with fine sand beaches. The gardens are full of coconut trees, and our villa's balcony overlooked the pool. The service was also very warm and thoughtful. We'll definitely be back!