GGuest UserHaving experienced the InterContinental Sanya Haitang Bay, and considering our itinerary, I decided to try the InterContinental Sanya Haitang Bay. The day before our check-in, Kaylee from guest relations proactively contacted me to confirm the details and made thoughtful arrangements for us. 👍
On the day of our check-in, it was pouring rain in Haitang Bay. We were stuck with our luggage in the duty-free shop, watching the rain show no signs of stopping. I contacted Kaylee to ask if the hotel could send someone to pick us up. Kaylee informed me that the hotel didn't have vehicles that could go to the duty-free shop. However, the hotel staff later sent umbrellas for us, helped us move our luggage to the hotel's side entrance, and then the hotel shuttle took us to the lobby. 👍
The hotel lobby is much larger than the InterContinental Sanya Dadonghai, and the overall scale feels comparable to the Westin Wanning/Lingshui.
The room was spacious, bright, and comfortable. The fruit was delicious, and the room was equipped with Baishui Mountain mineral water, with Pure Enjoyment still water for refills. During our stay, whenever I contacted Kaylee, she responded immediately and acted quickly, even when she was off duty, which was impressive! So nice! 👍
Before coming, I learned that the hotel has a large fish tank with many fish, including sea turtles and manta rays. So, I took my child to the viewing tunnel on B2. My child was deeply fascinated by the fish, especially when they saw a giant grouper. My child blurted out, ”Look, fish 2.0!” I was puzzled, and my child explained it was like ”oil tanker 2.0,” with a bunch of smaller fish (like planes) following it. 🤭 We also saw a mermaid show. However, due to the distance of the performance area and limited visibility at the bottom of the tank, we could only see silhouettes. Fortunately, there were pictures of the mermaid show on the tunnel wall, which allowed me to explain it to my child in detail. The entire tunnel wall was covered with科普资料 (scientific information) about various fish, allowing for both viewing and learning. 👍 The tunnel also had multiple observation windows, so you could find your best viewing angle. 👍
The hotel boasts a vast lawn. Looking out, the skyline, the ocean, the greenery, and the lawn were truly refreshing. 👍
The waves in Haitang Bay are indeed strong and powerful, far exceeding those in Wanning and Lingshui. The beach quality is much better than Yalong Bay. We even encountered crabs during the day. 🤗
The breakfast restaurant was spacious, with ample seating. Even during peak hours, we didn't see guests waiting in line. The breakfast spread was rich, and they even offered specialty Xinglong coffee.
The lobby staff were enthusiastic and all smiles. Seeing us with our luggage, they proactively helped us move it. 👍
Big kudos again to Kaylee from guest relations! 👍 And kudos to the hotel for its excellent service! 👍
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