Hotels With Pools in Brunei-Muara, Brunei Darussalam

The hotel views are absolutely stunning, and the rooms are spacious and very comfortable. The staff are all incredibly friendly and helpful. It's really convenient that you can arrange for a shuttle service to go anywhere you want within the hotel grounds. It was a wonderful stay overall.

Our overall stay far exceeded expectations! The hotel was exceptionally clean, and the room facilities were complete and in perfect working order. The location is convenient for getting around, the staff were warm and attentive, and the environment was quiet and comfortable. My friend and I had a very pleasant stay. We will definitely choose this hotel again next time we visit Brunei. Highly recommended!

The hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced. The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day. There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant. The tap water is yellow, and there were also issues with the hot water. Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own. Unfortunately, the overall service was extremely disappointing.

The location is great, only a 10-minute Grab ride from the airport. The room was super clean and the facilities were very modern! The front desk staff communicated well in English, and having a 24-hour reception was really convenient! There's a famous coffee shop and a bakery downstairs. Getting a ride to Gadong Night Market was also very quick. The rooftop has a swimming pool and a treadmill with a view of Brunei's largest mosque. I can only say, I highly recommend this place to stay!!!

The reception lady was lovely and professional. She verified all the required details promptly and, shared some useful information within the hotel and nearby attractions. The room is pretty standard, comes with the necessary in-room amenities and the air-conditioning was NICE. The environment was pretty neat, no loud noises from the street nor from the air-conditioning. Location of the hotel is ideal. It is near some of the main attractions, while furtherest is about a 15 minutes car ride. Breakfast buffet (at an additional fee) is alright, mainly international cuisine. Tried their in-house restaurant and in-room dining. Food was delicious and affordable. All of the staffs I have came across and interacted were extremely friendly and positive. Nothing much to be picky for this hotel.

The location is fantastic. Even during Ramadan, they prepared breakfast for us. And not just in the room, but we could eat as much as we wanted at the 7th-floor buffet. Thank you! The room is spacious. There are so many light switches that it's hard to figure out which one controls what. There was a kitchen, but it wasn't usable – no pots, pans, plates, or spoons. There's an electric kettle, two complimentary bottles of water, and a fridge. The staff are very kind. I appreciate having a bathtub, and the hot water works. My biggest complaint is that even with the AC turned off, it was still cold. Maintenance came to the room multiple times, but it remained chilly. The pool is a good size, and there's a gym too. A supermarket is conveniently connected next door, along with cafes. Across the road is the Ritz-Carlton Hotel, and it seems to be owned by the same group. Postcards can be found at the Ritz-Carlton gift shop. The hotel front desk offered a service where, for $1 per card, they would go to the post office, buy stamps, and mail them for you – very helpful! A ride to the airport was about $10 via a ride-hailing app. The place has a retro vibe. There were koi fish in the lobby. The biggest issue is the no-smoking policy; you can't smoke outside, in your room, or anywhere on the premises. Apparently, this isn't due to Ramadan but is a Brunei rule.

This was my first time using this hotel for business. While there aren't many commercial facilities nearby, the rooms are clean, the environment is pleasant, and the proximity to the airport and shuttle service are convenient. The hotel cafe is also relaxing.

the lighting is gloomy but i love the vibes. feel like in the old 90s. got a few socket burned maybe from previous customer staying there. the food is nice. easy to get.. i trully recommend the stay.

The two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.

Excellent stay! The location is perfect—only a 5-minute drive from the airport—and the hotel provides complimentary airport transfers at any time of day, no matter when your flight arrives or departs, which is incredibly convenient. The staff were also outstanding: friendly, helpful, and professional throughout my stay. Breakfast options are not extensive, but considering the very reasonable price, the quality and value are more than satisfactory. If there were a coin laundry facility available, the hotel would be even better. Overall, a highly recommended place to stay, especially for travelers needing quick airport access.