Hotels With Pools in Brunei-Muara, Brunei Darussalam

Great hotel, close to the mosque and night market. The only downside is that getting to both the mosque and the night market is quite inconvenient as there are no pedestrian crossings, so you have to dash across the roads. The rooms are modern and packed with electronics. The hotel staff were incredibly helpful; they'd call taxis for us through the Dart app via WhatsApp whenever we asked. The room itself was large and clean. There's a really good coffee shop right next to the hotel, and a supermarket nearby as well.

This five-star hotel feels more like an upscale local resort. Upon check-in, they told us they'd double-upgraded us to the main building, which was great as the pool was just downstairs. The lobby layout isn't grand, and the overall feel is a bit dated, but I was pleasantly surprised by how new the room facilities were and how impeccably clean everything was. The minibar had 8 different drinks, two of each, all complimentary. There are three outdoor pools and one indoor pool. None of the pools are particularly large, and the staff service was quite poor; they wouldn't help lay out towels, nor would they let us take extra towels ourselves. The pool bar service was decent, but the coffee was terrible. Breakfast was okay. We went to the Western restaurant on the 6th floor for dinner, and the service there was excellent, with reasonable prices. Overall, I found the stay experience to be very good, but the service in the public areas was just average, and the buggy staff's attitude wasn't great either. There's no valet parking at the entrance. Compared to the 'seven-star' hotel everyone talks about, I'd say this is more like a high-end resort, suitable for locals looking for a staycation. Tourists don't need to make a special trip here.

Lobby - Check in was pleasant, lift lobby is quick and air conditioned. The room level had AC too. Room - clean, very cold (I like) and the bed and pillows were comfy. The floor had some torn floor furnishings which ruins the aesthetic but otherwise, its fine. Food - Breakfast was nice, fried rice and noodles with chicken which the menu changed daily. There's also corn soup and porridge, some fruits and sliced cakes for desserts.

This is a little outdated but very well maintained and clean hotel. Buffet breakfast offers a lot of choices, especially deserts.The hotel is located in a very busy shopping area and it's difficult to find a parking spot because hotel doesn't have it's own parking lot except for several spots in front of the main entrance.

Excellent. My kids love the pool and the playground. My husband enjoyed the gym. The room is spacious. We picked the grand deluxe and love it. Two toilets, how convenient. I heard there are connecting rooms between deluxe and grand deluxe. We are going to pick those when we come back. The staff is friendly. When i accidentally left my stuff after checked out, they helped me look for it and i easily could get it back without any hassle.

Overall it was a decent, comfortable stay but nothing particularly memorable or outstanding. The rooms are reasonably spacious as the location is convenient enough for getting around as we had a car. The staff were polite throughout the stay and check-in was smooth. While we didn’t try the buffet breakfast, we did order from the à la carte menu instead. The food was decent, though fairly standard and not particularly memorable. Not a bad stay overall.

We enjoyed our one-night stay with my friends. We stayed there for our hiking trip. They granted us a late check-out until 1:00 PM. Breakfast was alright. I wish they had soup options like corn or mushroom, and more fruit selections—there was only watermelon (not sweet) However, the main courses were delicious. Wi-Fi on Level 5 was not stable. The swimming pool was closed for some reason. We called the reception 3x, but no one picked up. Other than that, we were happy with our stay and would recommend it.

The hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced. The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day. There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant. The tap water is yellow, and there were also issues with the hot water. Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own. Unfortunately, the overall service was extremely disappointing.

Dated hotel with thin walls. Common corridor had bad smell from poor ventilation, though room was ok with basic amenities. Mine had window and plenty sunlight, but there were rooms facing inside courtyard. Do not stay here if you are light sleeper. I could hear the kids next door at midnight and their alarms in the morning. Breakfast choice was poora db not worth paying for, except for egg station which offered decent scrambled eggs. Hotel is ok if you needed somewhere close to airport for one night, with some food options in the simple mall downstairs. But would stay elsewhere in future.

It is a spacious room & provided all the amenities. The WiFi connection is on and off. The room is very far from the lift. Cleanliness & breakfast ok. There are some restaurants in the hotel. Fair price. They can send to your room.