We had a very comfortable stay at Hotel Metropolitan Nagano. The location is excellent, as it is directly connected to Nagano Station, which made traveling around the area very convenient. The room was clean, spacious, and well-maintained, and the bed was very comfortable.
The staff were polite and helpful throughout our stay, and check-in was smooth. There are also many restaurants and shops nearby, which made it easy to find food and explore the area. Overall, it was a great place to stay in Nagano and we would definitely consider staying here again.
Good location, train station is just opposite.
Nearby also have many F&B.
Cleanliness is good.
Room is not very spacious, it makes me think of Shinjuku Washington Hotel size.
But service is very good, more friendly, and they help us to move the luggage up to our room straight after our bag hv transfer via luggage transfer service.
So when we reach hotel, we just need to check in and go up straight.
There's washing machine and dryer provided with fee, however is a small one.
The lobby is very nice and comfortable.
Will consider to stay here again if I visiting Nagano.
The room was incredibly spacious, offering exceptional value for the price. The hotel maintains a peaceful and quiet atmosphere, which I truly appreciated. While the furniture and carpets show some slight signs of age, the overall comfort remains high.
I was impressed by their Zero Waste policy; instead of plastic bottles in the room, they provide glassware and a convenient water dispenser located right by the elevator. Please note that for a two-night stay, there is no housekeeping service, which aligns with their eco-friendly initiative.
The amenities were comprehensive, and the service was outstanding—truly upholding the high standards of the Mercure brand. Parking is plentiful and hassle-free. Lastly, the view is a hidden gem; on a clear day, you get an unobstructed, breathtaking panorama of the mountain range without any buildings blocking the sight. I highly recommend it for a relaxing getaway!
Absolutely stunning! The hotel itself is a resort. It's beautiful, clean, and the service is excellent. We rented bicycles at the hotel and cycled to Old Karuizawa, the wealthy villa district, and a park with a pond (I can't recall the name). After that, we hit up the outlet mall, which is super close by. So many brands and great deals – it was a shopping paradise! They even have my favorite coffee shop and a sashimi spot there. We had such a blast, I definitely want to go back in the autumn.
Shuttle bus service from Nagano Station is a bonus!
Close enough to attractions by car, parking is abundant paid 1000yen for 2 days parking. Breakfast spread is pretty good.
Only down side is that the hotel is slightly old.
We loved our stay at Waypoint great property the sauna was outstanding lm, the room was clean & the staff were very lovely & helpful. The check-in process was a little complicated mostly because we had one son that was injured and it was a little time-consuming.
This was a last minute selection on the train from Tokyo, but the right one. It's a short 5 minute walk from the Nagano station and has spacious rooms. The staff is friendly and helpful, but best of all, on arrival you are given a welcome drink and dessert of your choice. The entire place seems to be obsessed with desserts, to my liking. They also provides free ice cream and upon check out, bags of candy and cookies. Maybe it's a Christmas promotion, but a welcome surprise. The breakfast is a bit expensive, but has a nice selection of food choices, including salmon, more desserts, and various Japanese food. I only stayed one night, but I believe they have an onsen and other amenities. Well worth it. I stayed in other hotels in Nagano, and this one was superior.
I used this hotel just for a shower and sleep after a dinner party near the station. It's an older hotel, but I found it to be clean. The front desk staff's professionalism and reassuring demeanor were perfect. The complimentary cleansing oil, lotion, milk, and toothbrush were much appreciated.
First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.
Very Good
399 reviews
8.9/10
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KRW 59,956
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9.3/10
Great
I am a solo traveler who stayed in the room with private open bath. I enjoyed my 2 nights stay. Hotel looks tired and old but it was all good . Btw, you have to use a key to open the door not access card. I paid for my room with breakfast and dinner. I have a private dining space in a restaurant which I like it. Skip all queue and I dine at the same place for all meals. Dinner was great. Breakfast spread was wonderful too. I tried the one hour jap massage and it was so good. There isn’t anyone who can really speak English. The guests are mainly locals. There is free shuttle to check in and check out. Overall I give 9/10!!
This is our first time to ski Japan. This hotel was located perfectly with great access to some super beginning facilities. Good enough about skiing, the hotel is perfect and the staff is amazing. The food and amenities are excellent. We had a private hot spring every evening really added to the enjoyment. My wife and I and eight year-old daughter had a great time you so much for the great experience and all the hospitality Perfect Stay. 100%!!!
The hotel is really clean and quite spacious. The Airconditioning is centralized and we were there during winter so it’s on heater mode. The location is probably around 8-10min walk to Nagano station. They have coin laundry in the first floor. They have 2 pillows per bed, one firm and one soft.
The hotel located in good location, with walking distance to the city center area where you can find shops, restaurants, or even Matsumoto Castle. Parking lot provided with fees but it’s quite convenient. The most favorite from this hotel is there’re plenty of amenities – shampoo, conditioner, shower gel from a lot of brands that you can select by yourself at the lobby.
Thank you very much for your hospitality this time. Although I checked in late, I was very satisfied with breakfast the next day, as well as the hotel cafe and sightseeing. I had a wonderful time at Mampei Hotel, a place I'd always wanted to stay at. The room was, of course, meticulously cleaned, and the staff were all polite and professional, as you'd expect. This is a hotel I'd like to return to every year, and would also like to recommend to my friends. All the food was delicious. Thank you for the meal.
The house is near Omachi Station and a half-hour drive from the cherry blossom-viewing village of Ogawa-go. The host was very welcoming, introducing us to his extensive collection of furniture and sculptures from China upon entering. The house has a library, a dining room, a small shop, a hot spring pool, and the hallways are decorated with meticulously curated paintings of historical architecture. The rooms are clean and have bathrooms. Each room sleeps two, and at just over 600 NTD, it's a great value at just over 300 NTD per person. I'd love to stay here again next time I'm in Nagano!
I had a large tatami room with side sitting area and sink as well as an ante-room. I had three delicious Japanese meals at the ryokan that were served with polite elegance. The two in-house onsen baths were a joy to use after a day of skiing. The staff was knowledgeable about how to get around by the buses and suggested the best restaurants for days that I did not eat at the ryokan. Senshinkan Matsuya was situated in the center of.Shibu Onsen town next to three of the public onsen. I could not ask for a better stay!
We spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere. I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience. The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery. The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge. Was I would go back to Prince Asama and experience the scenery during a different season!
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