Multiple stays, the room is good, there are restaurants around, Turkey, Italy, Thailand, local dishes, taste good. But the room does not provide water, there are rewe, dm, muller can buy nearby, the water at the front desk is careful to drink, it is easy to drink spoilage
The hotel is very central. We were there to the Musical. Not far from the hotel. The rooms are beautifully furnished. Breakfast does not open any wishes. Only the hall bath is a little bit small. Since it rained, many guests wanted to use it, but there are only four beds.
Had a lovely stay for a concert here. Super friendly stuff, got me a free upgrade and put me on the same floor as a friend, which was super nice. Very clean, very comfy. Would definitely come back here again.
Really a very cost-effective hotel, the room is the same as the picture introduced (forgot to take a photo) the surrounding environment is great, the air is super good! You can take a walk to the forest to breathe fresh air, the pedestrian street is also very good, say back to the hotel, the service is very good, the cleaning is very clean, the breakfast is also very rich, the children do not want to go, but because the room can not continue to live, it is a pity!
Hotel near Airport Frankfurt,Frankfurt63.9% of visitors choose this area
MM509819****2025.07.05
An Uber ride from Frankfurt Airport costs around 14 euros one-way, which is very convenient. Car rental pick-up and drop-off were also quite easy. The hotel is relatively new, so its facilities are modern and well-equipped, even including a kettle. A Rewe supermarket is also conveniently located right downstairs from the hotel, which is a huge bonus!
Nice and clean room. Not too spacious but sufficient for 1 person. I liked the shower head, but the shower is far from leak proof and half of the bathroom floor gets wet every time.
Gym was most simplistic. But anyways good to keep moving even when on the road.
Staffs were friendly. However, I asked for early check in in my booking, yet I received no acknowledgment of receipt, and of course was denied a room when I arrive at 10am after landing at 7. Would be nice if I were notified of the rejection of early check in, as I would’ve booked for one more day.
Can’t say much for the location though as we had full day meetings and were always traveling by coach bus or uber.
Hotel near Central Station,Frankfurt24% of visitors choose this area
CCoachTimCreations2025.10.10
We stayed one night at the niu Charly in Frankfurt, just across from the Hauptbahnhof. The hotel itself was excellent — modern, clean, and very comfortable. Breakfast on the top floor was a highlight, with a full selection and great views. The location was super convenient, as we dropped off our rental car at the station and walked straight to the hotel.
The only thing to be aware of is the area around the station. It’s very busy, with a lot of street activity and groups of people around, especially in the evening. We felt safe inside the hotel, but less so walking outside at night. During the day it was easier, and the hotel staff and facilities were fantastic.
Overall, a great hotel in terms of comfort, cleanliness, and convenience — just keep in mind the character of the station district if you’re planning your stay.
Hotel near Airport Frankfurt,Frankfurt63.9% of visitors choose this area
MM7180****2025.05.26
The hotel is incredibly close to the airport, easily within walking distance. Alternatively, a taxi ride is just 10-15 Euros, which is still very convenient. You'll find supermarkets and restaurants in the immediate vicinity. The hotel facilities are very new and modern, and breakfast offers hot food options.
The room was quite small, but that's typical for European hotels. For the price, it was decent. Despite its size, it had all the essential facilities, so I'd still recommend it. The breakfast was also okay.
Hotel near Central Station,Frankfurt24% of visitors choose this area
GGuest User2025.10.22
The hotel is located right next to the central station, easy to locate. The rooms are clean and spacious for 2 adults.
We have booked 2 rooms and requested for the rooms to be closed to each other or at the same level, however, as we have arrived before the check in time (2pm), we were told to use the check in machine instead of the counter. The problem we faced is that the check in machine doesn't allow us to check in 2 rooms at one go and required us to check in the room individually. As a result, we were given 2 rooms at different level by the machine. We highlighted this to the staff and the issue was eventually resolved with the assistance from the helpful staff at the counter. The whole experience will be better if the machine is robust enough to handle group check in.
Overall, it was a pleasant stay in this hotel.
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8.8/10
Very Good
EeatingsotongFor those who have been went to Japan before the room is standard size nice room and nice location staff are very friendly. For those who stay here at Main HbF go towards platform 1, there is a small exit there for you to go out turn right wall straight ( > 5 min) you will see the hotel is it suoer super convenient! ( ps : i fortunately took the disabled room it is very big and comfortable)
For the hotel : breakfast is really a question mark it is nice first of all , however it does not look like German neither Japanese style, i have no clue with it maybe can improve a bit
For solo'ers pls do becareful at night as a lot of ***** dealers and people asking for money around the station
Will definitely stay again hope my stay is longer in frankfurt
CCoachTimCreationsWe stayed one night at the niu Charly in Frankfurt, just across from the Hauptbahnhof. The hotel itself was excellent — modern, clean, and very comfortable. Breakfast on the top floor was a highlight, with a full selection and great views. The location was super convenient, as we dropped off our rental car at the station and walked straight to the hotel.
The only thing to be aware of is the area around the station. It’s very busy, with a lot of street activity and groups of people around, especially in the evening. We felt safe inside the hotel, but less so walking outside at night. During the day it was easier, and the hotel staff and facilities were fantastic.
Overall, a great hotel in terms of comfort, cleanliness, and convenience — just keep in mind the character of the station district if you’re planning your stay.
CChinI thought this place was fine. It was clean. The gym was a little bit lacking, but it was really cheap compared to other options of this level room was smallish, but plenty enough for solar travel and probably larger than most at this price and location.
__WeChat310807****Very good hotel, clean and hygienic, the beds are very comfortable.
Breakfast is also very rich. , the price is also very favorable.
I have always stayed at the Niu Air Hotel every time I had a layover in Frankfurt before. I plan to stay here again when I have a layover in Frankfurt next month😀😀😀
AAngusThe hotel is nice. Dogs are allowed. The room is large and has a balcony. There is a park outside, which is very good for walking the dog. It is also very convenient and close to the river. It is very dog-friendly. I am very satisfied with the room and will stay here again in the future.
GGuest UserI've travelled more than 100 countries todate and have stayed in more than 15 different hotels in Germany. In terms of service level, the hotel staff during check in wasn't that friendly nor warm at all. The Staff even took deposit on my debit without informing me (she only mention about hotel tax). She only inform me after I noticed EUR80 being deducted and asked her about it.
On the day I left on 26th Apr at around 6am, there was only 1 staff at the counter but he was at the crew only counter. He rejected my request to store my luggage with the hotel even though I will be returning in a week's time and check in again on 2nd May. He didn't even bother to check my next booking and simply told me to store it at the airport.
The hotel also deducted hotel tax for 2 persons even though I was the only one checking in on 24th Apr. I emailed the hotel about this and agreed to rectify this overcharge (by the hotel) when I check in on 2 May.
Unfortunately, I injured my ankle on 28th Apr while travelling around Munich and have not recovered since. As it is very inconvenient for me to drag my big luggage together with an in injured leg (I have been limping), I had to book Hilton hotel which is located much closer to the train station and the airport. Obviously, Steigenberger rejected my cancellation request since the booking is non cancellation.
Well, for the sake of my poor ankle, I have no choice but to forgo the close to US$400/- paid upfront to the hotel. But never never again will I ever book this hotel again.
Btw, Staff at Hilton and the other hotels I've stayed in the last 1 week were much more friendlier and helpful. Hilton is even willing to store my luggage for 12 days.
LLukas MariusI booked the room with breakfast but the hotel said it was 28euro per night extra so I didn’t use the breakfast but the breakfast according to my booking was included I feel cheated for my money with this. Booking a room for 168euro and includes breakfast for three then in the end I didn’t use the service since the service agent at the counter was not professional and told me it’s not including breakfast.
Also I tried to call the counter for the whole day and no one picked up the phone. Very disappointed and even though the location and room was great I will not be coming back due to this.
GGuest UserThe room is bright, comfortable and spacious, and the surrounding is very quiet. Traveling is also very convenient, there is a supermarket ALDI, and the hotel provides free bar drinks. Very close to the city.
GGuest UserThe hotel is located right next to the central station, easy to locate. The rooms are clean and spacious for 2 adults.
We have booked 2 rooms and requested for the rooms to be closed to each other or at the same level, however, as we have arrived before the check in time (2pm), we were told to use the check in machine instead of the counter. The problem we faced is that the check in machine doesn't allow us to check in 2 rooms at one go and required us to check in the room individually. As a result, we were given 2 rooms at different level by the machine. We highlighted this to the staff and the issue was eventually resolved with the assistance from the helpful staff at the counter. The whole experience will be better if the machine is robust enough to handle group check in.
Overall, it was a pleasant stay in this hotel.
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