GGuest UserA Comfortable Stay with a Few Surprises
As one of Marriott’s brands, I expected a little more, but overall, the hotel delivers the essentials for a pleasant stay. The rooms are very spacious, with two double beds—perfect for a family holiday. The indoor pool and the gym is a nice touch, though it’s worth noting that external guests can also use it.
Things to keep in mind:
Parking – There’s a £7.50 per night charge, which feels a bit steep. The website mentions free parking for conference delegates, so it might be worth asking at check-in.
Holding Charge – A £50 pre-authorisation is applied to your card. While common in some places, many UK chains no longer do this, so plan ahead if your card balance is tight.
TV Experience – The TV system could use an upgrade. Menu and guide functions weren’t available, and picture quality was poor—even on HD channels.
Room Details – The room was spotless, but we noticed condensation on the windows and a slight odd smell on arrival. Nothing major, but worth mentioning.
Overall:
The hotel offers the comfort and space you’d expect from a reputable brand, but a few details—like parking, the TV system, and the holding charge—felt out of step with Marriott’s usual high standards. Still, if you’re looking for a clean, spacious room and good facilities, it’s a solid choice.
MMaxwell1492I was originally heading to Bristol, but feeling a bit tired mid-journey, I decided to stop and rest at this hotel in town.
Compared to a typical Holiday Inn Express, the facilities here are a bit more basic, and the breakfast selection is more limited.
On-site parking is quite restricted; I had to park my car in a public lot a block away. (It’s actually not far at all—only about a 100-meter walk.)
GGuest UserOur stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning.
The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding.
Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience.
The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.
The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting.
These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments.
In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.
GGuest UserLocation is good. Super service. But the rooms and amenities are too old, need to be repaired and renovated. The bathroom sink countertop has lots of stains.looked too uncomfortable. Coffee bar was not clean at all .
KKhooI wouldn’t think anything would go wrong as with one-night stays at a lot of the hotels I’ve stayed at. I love the unique the hotel exudes, very much accentuated with the internal steps, turns and multiple corridors. It can be rather challenging if you have heavy luggage, especially when it’s more than a piece. Thumbs up for Jamie (the receptionist on shift) as he has been of great help. I’d give the full English breakfast a miss if I’d stay for more than a day as it’s virtually drenched in oil. There’s a pressure pump in the bathroom which sounds every 20 minutes and that made it difficult to sleep as I’m a light sleeper. The room which I have been assigned heats up when the sun hits the west facade of the hotel and it’s very uncomfortable if one doesn’t leave the room. All in all a pleasant stay and I hope my feedback will provide some impetus for improvement.
GGuest UserGreat overnight stay at the Swindon Holiday Inn.
Room was fresh and fully stocked for tea and coffee. Shower was great.
Breakfast was well laid out, although mushrooms and a choice of egg styles / pastries could have tipped the balance to match a Premier Inn.
Staff on reception, breakfast and room housekeeping were so friendly and helpful.
The value for money was excellent.
DDave_06The room was cosy and clean and the staff were for the most part nice. However, one lady at the check in desk gave me some dirty looks simply because of my age and the fact that I got rained on before check in which I did not appreciate. Overall a nice stay however
GGuest UserOur stay may have been coloured by the rainy weather because in sunnier times the views from the Leigh Park Hotel would have been even better. The train station to Bath from Bradford upon Avon is very walkable but it is downhill from the hotel (some very steep bits) nearly all the way and after a busy day in Bath we elected to get a taxi back the walk back up that hill would have put a downer on the day (and I normally do 4 mile runs twice a week, so I am pretty fit!) The room we had was really big, as was the bathroom. The shower was really powerful and got warm almost immediately. The staff were really friendly and the the ambience of the hotel was classy. The breakfast area looking out over the grounds was really nice and I'd definitely like to sit there and enjoy a drink on a summer's evening. I managed to charge my electric car with the type 2 charging station. Unfortunately, it only delivered 7 kW so I only managed a small top up. The hotel breakfast was self service but the containers that were holding the food failed to keep it particularly warm. That is something that could be improved. Also the breakfast choice could have been a little wider (e.g. no tomatoes were offered as part of the English Breakfast). Having said that the breakfast tasted good. All in all we enjoyed our stay and would consider visiting again.
SShawn_S.I had a pleasant stay at The George Hotel. The location is excellent and very convenient, especially for visiting Stonehenge. The room was clean and comfortable, and the heating with adjustable temperature was a big plus during winter. Breakfast was served on time and was decent. Overall, a good value stay with a great location.
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