Posted on Apr 27, 2026|Elegant Queen Room
Guest UserThe environment here is fantastic! The lobby has books, a guzheng (Chinese zither), and calligraphy brushes, plus two adorable parrots 🦜.
I'm very satisfied with this hotel; the rooms are spotless, and the front desk staff are wonderful.
It's also very convenient for getting around. To go to West Lake, you just need to take the subway to Xiuxi Road Station.
I really love it and will definitely stay here again next time I'm in Hangzhou.
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Price per night from€ 32
Posted on Jun 14, 2026
XuanyangxiaokeReally good! The surroundings are incredibly peaceful, with tea plantations all around and fantastic air. The room was comfortable too; the twin beds could be pushed together to make a super-large bed, perfect for stretching out. The front desk service was also excellent, and they even gave us a souvenir when we checked out.
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Price per night from€ 65
Posted on Jul 14, 2026
Guest User
⭐️⭐️⭐️⭐️⭐️ A Magical Family Escape at Fantasy Jialebi Theme Hotel, Anji County (11–13 July 2026)
We recently stayed at Fantasy Jialebi Theme Hotel in Anji County from 11–13 July 2026, and overall it was a wonderful family experience.
This hotel is much more than just a place to stay — it is a complete family holiday destination designed around children, imagination and creating unforgettable memories.
🌟 Exceptional Service from Shi Jun — A True Credit to the Hotel
Before arriving, I honestly considered cancelling our reservation due to communication difficulties. However, one person completely changed our experience — Shi Jun from the front desk team.
Shi Jun demonstrated truly exceptional hospitality. Through WeChat, he patiently communicated with us, answered every question and did everything possible to make our stay comfortable. He helped us when we were close to giving up on the reservation, arranged room changes, helped find a suitable place for me to work, assisted when we needed to visit the hospital, and continued to care about every detail of our family’s needs.
His professionalism, kindness and genuine concern for guests represent the very best of hospitality. Shi Jun is a young man who is a true credit to Fantasy Jialebi Theme Hotel. For his service alone, I would give 10/10 ⭐️⭐️⭐️⭐️⭐️.
🌟 Beautiful, Spacious and Immaculately Clean Rooms
The room was one of the biggest highlights of our stay. It was beautiful, spacious, comfortable and extremely clean. The family design created a warm and welcoming environment, with excellent bedding, a well-maintained bathroom and plenty of space for parents and children.
For families travelling with young children, cleanliness and comfort are essential — and Fantasy Jialebi Theme Hotel truly delivered.
🍳 Excellent and Abundant Breakfast
The breakfast was another highlight. There was a fantastic selection of food suitable for both adults and children. The variety was impressive and provided a great start to each day.
👨👩👧 A Wonderful Family-Friendly Environment
The greatest strength of this hotel is its understanding of families. Everything is designed with children in mind, creating a place where children can feel excited, happy and full of imagination.
Our child especially enjoyed the family atmosphere, and it was wonderful to see so many families creating happy memories together.
❤️ Great Potential with Some Areas for Improvement
The hotel has an excellent foundation: beautiful rooms, a fantastic concept, wonderful family facilities and a great location. With some improvements, it has the potential to become one of the best family resorts in Anji.
🌍 International Guest Communication
As an international guest, communication was sometimes challenging. Unfortunately, none of the staff members we met could speak English, and some were reluctant to use translation tools. Basic English support or greater willingness to use translation applications would greatly improve the experience for overseas visitors.
🧑🍳 Breakfast Service Professionalism
Although breakfast was excellent, we noticed the chef using his phone in the breakfast area during service time. For a family resort with such great potential, maintaining professionalism in all public areas is important.
🌙 Night Reception Service
At approximately 5:00 am, we needed assistance because our room key required reactivation. Unfortunately, nobody was immediately available at reception. A 24-hour guest service presence would improve the overall experience.
🚗 Arrival Experience
The entrance creates the first impression. We noticed the security staff member appeared distracted using his phone and smoking rather than actively welcoming guests. A more professional arrival service would better reflect the quality of this beautiful resort.
🌧️ Typhoon Weather — More Indoor Activities Needed
During our stay, a typhoon affected the weather and some outdoor facilities were closed. While this cannot be controlled, more indoor childr
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Price per night from€ 137
Posted on May 14, 2026
murderveraOverall, it was decent. My special-offer room was fine, but space was limited – no room for a suitcase, and even a backpack was a tight fit. Soundproofing was average for a hostel, neither good nor bad, and really depends on the other guests.
Facilities-wise, I'd rate them as upper-average among the hostels I've stayed in. There were generally enough sinks, showers, and squat toilets. However, most of the faucets in the wash area only had cold water. I finally found one with hot water, but it was scalding, and there was no temperature control, which was a bit disappointing. The drying area was also quite small, and the shower slippers provided were messy. I've stayed in other hostels where disinfected slippers were clearly separated and neatly arranged, so this wasn't ideal.
The mattress was a bit soft, okay for a night or two. On the plus side, it's very close to the subway – literally just a few steps from the station exit. Considering the location and the good ceiling height in the private room which didn't feel cramped, it's acceptable for a short stay.
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Price per night from€ 7
Posted on Sep 13, 2026|Lin Jing Twin Room
Guest UserOur stay at Giraffe Manor was truly a soul-healing journey into nature! The hotel is nestled in lush gardens, offering the unique experience of having breakfast with giraffes and even hand-feeding them. The manor is home to a wide variety of animals, almost like a mini-zoo, and this close encounter with wildlife thrilled both adults and children.
The only minor drawback was that the food was a bit pricey. The rooms were adorned with giraffe toys, which the kids absolutely adored. The hotel service was impeccable; the staff were warm and attentive, from the daily complimentary fruit and mini-bar snacks upon arrival to the thoughtful farewell gift upon departure – every detail showed genuine care.
The only slight regret was that it was quite crowded on the weekend, and since it had just rained, our ground-floor room felt a bit damp. Nevertheless, overall, this is definitely an ideal choice for a family vacation. I've already recommended it to my friends and look forward to visiting again! 🦒🌿
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Price per night from€ 142
Posted on Sep 8, 2026|Deluxe 2-bed Room
gejuanThe hotel's service was excellent, and the lobby was beautiful. Check-in was on the first floor with a great view. The hotel staff was very good, and after checking in, there was complimentary tea available. The room was spacious, lovely, clean, and tidy. Parking was very convenient in the underground garage, and there was a supermarket nearby for easy shopping. West Lake is also very close, making it convenient to visit. After checking out, Alan, the concierge, kindly helped me store my luggage, which was very helpful.
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Price per night from€ 80
Posted on Aug 2, 2026|1 King And 1 Single Premium Kids Theme Lake View
Anonymous UserSunset at Xianshan Peninsula: It feels like an island with a single hotel.
First day minibar experience: Plenty of Nongfu Spring water!
First day welcome fruit: Peaches were hard. Haha.
Service: The hotel has a shuttle bus to the high-speed rail station, which is great. It's about 50 meters straight out from the exit. The schedule is fixed, so you need to plan ahead. It's still more suitable for self-driving.
Surroundings: It's very convenient to get to Pixiu Town. There are hot air balloons, go-karts, and water activities. There's also a beer museum to visit with many activities inside, the VR is quite good. However, it's inconvenient to go to other places.
Suitable for a vacation if you don't want a crowded experience.
Facilities: Both indoor and outdoor swimming pools are available.
Cleanliness: Relatively clean.
Special Feature: There's an instant noodle bar from 9 PM to 11:30 PM. It gets so crowded it makes you question your life choices.
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Price per night from€ 94
Posted on Sep 12, 2026|Deluxe Room - City-View (Double Bed)
Guest UserI extended my stay because it was so good. The exquisite afternoon tea, as well as breakfast, lunch, and dinner, are all highly recommended. The room was clean, hygienic, and free of any odors. Upon checkout, they even gave us a souvenir gift to eat in the car, which was very convenient. I especially love the Yiwu Jindou Hotel and will definitely come back again.
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Price per night from€ 62
Posted on Sep 15, 2026|Superior Twin Room
Stonichnaya
My first stay at Mercure Hangzhou Fengqi Road was very pleasant overall!
First, the location is excellent, right near Fengqi Road, making transportation incredibly convenient. There are plenty of dining and shopping options nearby, and it's easy to hail a taxi. It's only about 2km from West Lake Scenic Area, which is great for anyone visiting Hangzhou for business or leisure.
The room was spacious and bright, spotlessly clean, with soft and comfortable bedding. The soundproofing was also excellent, allowing for a very quiet and restful night's sleep.
The toiletries were of good quality too; though not a big brand, they left a subtle citrus scent, and my hair and skin felt smooth afterward.
The bathroom featured a smart toilet, and the shower had excellent non-slip measures and grab bars, with plenty of hot water – very senior-friendly!
What impressed me most was the service. Both the front desk and housekeeping staff were warm, attentive, and polite, with quick response times, making me feel right at home. When I checked in, I emphasized that I needed a non-smoking room, but upon opening the door, I found a strong lingering smoke smell from the previous guest. I reported this to the front desk, and they immediately moved me to another room on a higher floor. The security guard on the first floor was very responsible, carefully verifying visitors' identities. The housekeeping ladies always greeted me with a smile.
The breakfast restaurant, though not large, offered a rich variety of fresh ingredients, catering to different tastes and needs from both north and south.
Areas for improvement:
1) I wanted to go to the gym but found the door locked.
2) The hotel lacks a service elevator, so guests and staff share just two elevators. Sometimes, due to goods being transported, the wait for an elevator can be quite long.
3) The rooms do not provide an iron and ironing board. If you need to iron clothes, you have to go to the laundry room on the first floor, and there's only one in the entire hotel. This is very inconvenient and not user-friendly.
4) In the 11th-floor room I initially stayed in, the lettering on the bedside phone was faded. When I wanted to report the smoke smell to the front desk, I didn't know which button to press. I had to use my mobile phone to call the hotel. I suggest the hotel replace the phones and clearly label the buttons, or provide a small card on the bedside table with the service hotline information.
5) The bedside lamp and overhead light in the room couldn't be controlled separately, and there was no night light. Turning on the light in the middle of the night would disturb anyone else in the room, but without it, you'd be fumbling in the dark and risk falling.
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Price per night from€ 46
Posted on Jul 20, 2026|Guestroom - City-View (Double Bed)
Guest UserWucheng Four Seasons Yijing Hotel (Yongsheng Shopping Plaza Branch) 9.1
The hotel package price was very affordable, so I saw a lot of senior tour groups. It's located near a residential area, and attractions like Guzicheng require a drive. There are many restaurants nearby. Pets stay free. However, Yongsheng Shopping Plaza is still about a 30-minute walk away.
Location: Generally, it's near a residential area and a bit far from attractions (-0.7). Navigation was clear, and there's a convenient parking lot within the hotel grounds.
Hygiene: The bedding was clean, and the floors were tidy. They also offer to clean the room after you've woken up, which is quite thoughtful.
Service: The hotel front desk staff were very diligent. During check-in, they followed a standardized script and sent a detailed page of information via WeChat, including breakfast and Wi-Fi details. Their response time during my stay was also very fast. It would be even better if they could check reservation notes during check-in to provide the appropriate room type. However, the most annoying part of the service was receiving daily WeChat messages pressuring guests for 5-star reviews (-0.5).
Facilities: They have smart home features and well-equipped energy-saving devices, as well as accessible facilities. However, the smart toilet only had an automatic flush function (-0.2). Also, there were no screens on the windows, so opening them for ventilation could let in mosquitoes and other insects (-0.3).
Comfort: It has a budget hotel design. The room was a bit compact but generally clean. The soundproofing was a bit lacking (-0.2).
Dining: Breakfast is provided, including a noodle station. They also offer a great late-night snack service.
Bonus points: Late check-out available (+0.5). No room upgrade. Laundry room available (+0.5). Late-night snack service available (+0.5).
Minus points: People occasionally smoked in the ground floor lobby and were not stopped (-0.5).
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Price per night from€ 18