The hotel was difficult to locate as there was no clear signage. Due to limited space, they did not allow us to store our luggage, so we had to bring everything back to the train station to use lockers, which meant extra cost for us. I understand that the official check-in time is 3pm, but since we booked three rooms, some flexibility—such as allowing us to place our luggage in one room—would have been appreciated. Other hotels have offered this when we faced similar situations.
The room was also very noisy as the train station is right next door. Light sleepers should avoid this hotel. The staff’s service was average, nothing particularly noteworthy. Aside from these issues, everything else was fine.
Everything was perfect excepted the mattress is too soft and it makes your back pain.
For Breakfast : Suggestion on all vegan drink, please make sure that the open date is not too long that suggested on the box otherwise the taste gonna gone off like I experienced Chocolate Soya ( it tasted sour already)
Also, it would be nice if you have the signs tell what each item is due to not everyone knows and some they don’t eat pork, beef or chicken.
Very nice hotel perfectly based between Oostende and Brugge. Located on a lake side, very calm position and cheaper than others. Well recommended but the shower tray sealant in the bathroom could have been changed or bleached as it was full of black mould all over. Pity as shower was good and quite wide. Room small but its an ibis budget and it is enough space for 2 people. Comfy bed too
Hotel to be recommended
Excellent experience, fantastic breakfast with a view, very attentive staff, very adequate (basic) room (the large ones must be great), very pleasant, almost luxurious environment, full of little touches, like chocolates on arrival, and a triple socket to plug all devices in one place. A place I will return to.
What an amazing little hotel! Perfect location right in the middle of everything. We booked the budget canal room and the view was beautiful. We really enjoyed people watching (the bridge) and the sparkly water reflecting from the lights. Really clean and spacious. Staff very welcoming and helpful. Definitely stay here!!
El servicio excelente, con el extra de que antes de la hora del check-in ya teníamos la habitación disponible.
Ubicación excelente y los servicios compartidos con el Duke's Palace (recepción, desayuno...).
Es conveniente saber que, aunque te llevan las maletas hasta el hotel, este se encuentra en un edificio con algunos escalones que se deben de salvar en los pisos superiores, pese a contar en ascensor, por lo que debe ser tenido en cuenta para las personas con movilidad reducida.
The four bed room is very nice. The mattresses and pillows are comfortable. There are toilets and showers nearby. The hostile location isn't necessarily Central, but you can walk to the attractions in about 10 to 15 minutes. The bus stop is only about a 3 minute walk away. The staff are friendly, and the restaurant / bar is nice to have. There are other restaurants nearby as well.
Perfect location, just behind Market sq (the land mark), take only 10 mins Bus to the Brugges train & bus station. super recommend this place. Staff was friendly and speak well English
I lived in the homestay the day before, but I was not satisfied with the hygiene of the homestay, so I changed to this hotel the next day. The front desk was very good and the room was very spacious. It is worth talking about the room, at least five meters high, and there are gorgeous chandeliers that can adjust the light and dark. The bathroom has windows, spacious space, and there are stools in the bathroom with full details. Toiletries are L'Occitane. It takes two minutes to walk to and from Bruges Railway Station by bus No. 1, and the traffic is quite convenient; it takes 5 minutes to walk to a public laundry; and it takes a few minutes to reach attractions such as the Temple of the Holy Blood. The front desk and the manager are serious and responsible, and the check-in process and luggage storage are very silky. Recommended!
Great central location between Dunkerque and Bruges. The family room was perfect for a family of four - double bed and a bunk bed for the kids. Breakfast was good, service excellent
Very Good
74 reviews
8.2/10
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8.4/10
Very Good
MmharsnThe four bed room is very nice. The mattresses and pillows are comfortable. There are toilets and showers nearby. The hostile location isn't necessarily Central, but you can walk to the attractions in about 10 to 15 minutes. The bus stop is only about a 3 minute walk away. The staff are friendly, and the restaurant / bar is nice to have. There are other restaurants nearby as well.
PPhotoguyThe location is average, the room itself is very nice, but one exception…the chairs in the room. They are not comfortable to sit on for longer than 30 minutes.
I don’t understand why a hotel like this would pick such cheap and uncomfortable chairs.
GGuest UserThe hotel was difficult to locate as there was no clear signage. Due to limited space, they did not allow us to store our luggage, so we had to bring everything back to the train station to use lockers, which meant extra cost for us. I understand that the official check-in time is 3pm, but since we booked three rooms, some flexibility—such as allowing us to place our luggage in one room—would have been appreciated. Other hotels have offered this when we faced similar situations.
The room was also very noisy as the train station is right next door. Light sleepers should avoid this hotel. The staff’s service was average, nothing particularly noteworthy. Aside from these issues, everything else was fine.
NNeilJHotel Portinari in Bruges is a gem! The modern design is both stylish and inviting, creating a lovely atmosphere. My room was comfortable and well-appointed, making it a perfect retreat. The location is excellent, within walking distance of the city’s main attractions. The friendly staff added to the overall positive experience. Highly recommend for anyone visiting Bruges!
GGuest UserThe room is clean and tidy, and the overall layout of the hotel is very comfortable. It has air conditioning and a bathtub. There is a courtyard inside the hotel. You can reach the main square within a two-minute walk outside. There is also a supermarket when you turn right when you go out. Knowing that this was my first time in Bruges, the guy at the front desk introduced the tour route in detail and was very enthusiastic!
AAnonymous UserThe location is very good, with many stores and restaurants around. Very close to the old town. Walking distance to many bars. The facilities are relatively old. The flushing in my toilet does not work properly. The room are designed to be able to connected to the neighbouring room, but the wooden door does not stop noise.
GGuest UserPOS: very central location 50 mtr from ****** and beach; historical building with old charm; quite big but with a family atmosphere; (my) room recently renovated; pleasant bar area; quiet; considering location reasonably priced.
NEG: elavator super slow, tiny and shaky at times (7 floors); bathroom good but shower itself clumsy; staff could use some extra training > in 4 days' stay there was always something not done or missing, and worst of all in spite of plenty of mgmt messages to save energy, in 2/4 days we came back late night and aircon had been switched on (by staff, not us), on a day it was barely 20 degrees, meaning complete waste of energy, and cost.
GGuest UserPerfect location, just behind Market sq (the land mark), take only 10 mins Bus to the Brugges train & bus station. super recommend this place. Staff was friendly and speak well English
GGuest UserA great find - this super-clean and modern hotel was perfect for an overnight stop. Rooms were very clean with everything needed in case you’d forgotten your bathroom bits.
Lovely restaurant with superb breakfast. Good choice for evening snacks or dinner too. Located just on the outskirts of Bruges it’s a 3km walk into the main square, perfect for us. Lovely lady on reception was so kind and helpful, making check-in so easy. Surrounded by a field of sheep one side and cute little pathway the other, a real little gem. Highly recommend.
One mention is the room windows are terrifyingly dangerous and the pillows aren’t the best!
GGuest UserIt's a beautiful hotel, right in the city center. The breakfast was very good, and the staff were friendly and welcoming. I would highly recommend this hotel.
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