Posted on Jun 25, 2026
Guest UserI enjoyed the room It was comfortable and had a nice big tub and a big separate shower, that surprised us it was really nice. The restaurant downstairs had excellent food totally worth it!! I had the chicken parm it was absolutely delicious my husband had steak it was perfect! I would definitely recommend this hotel so much to do in walking distance also.
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Price per night fromPHP 12,036
Posted on Dec 22, 2021
Guest UserIt was an alright hotel and the area was ok but the check out Time was earlier than most places that really didn’t like that
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Price per night fromPHP 4,025
Posted on Sep 12, 2026|Petite Classic Room
YoYo_koniI really loved the room, it had a great American vibe. The location is in the city center, very convenient with subway and bus stations nearby, plus plenty of restaurants and coffee shops. The staff were very polite and proactively helpful. The only downside was the terrible Wi-Fi; it kept disconnecting, so I ended up using my own mobile data the whole time.
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Price per night fromPHP 5,012
Posted on Nov 8, 2025|King Room-Accessible-Non-Smoking
wapierI stayed at this hotel last week and had a really pleasant experience. The room was clean and comfortable, the bed was soft, and the air conditioning worked perfectly. The bathroom was spotless and had a good supply of hot water.
The staff were friendly and helpful throughout my stay. The check-in process was quick and easy, and the breakfast had a decent variety with good taste.
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Price per night fromPHP 5,156
Posted on Jul 18, 2026|King Room-Non-Smoking
ModouyudexumaThe room was spacious and bright, and the hygiene was clean and tidy. The staff had a great service attitude, and the surrounding environment was excellent, especially the small lake nearby, which added to the beautiful scenery. The only slight drawback was that breakfast was not included.
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Price per night fromPHP 5,980
Posted on Feb 14, 2026|Two-Room King Suite-Non-Smoking
zzangkoThe hotel's shuttle service for pickup from O'Hare Airport Zone 2E and drop-off at International Zone 5 was excellent. It was also great that we could enjoy the complimentary hotel breakfast and evening social hour. We made good use of the nearby Blue Line Rosemont CTA station with a 1-day Ventra Pass to explore Chicago in winter. I'd like to thank the front desk lady for her friendly assistance with check-in. The deposit was also refunded within two days. However, as we visited in early February, the room was very dry, so it would be advisable to bring a portable humidifier.
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Price per night fromPHP 5,664
Posted on Aug 18, 2026|Two Queen Bed Room
Icelaoshi
The hotel's location is excellent, very close to all the city center attractions 👍.
The bathroom has shampoo, shower gel, etc., and the body lotion smells quite nice. However, you'll need to bring your own toothbrush and toothpaste.
There's no free drinking water 💦; it costs $3 per bottle. If you're a Hilton Diamond 💎, Gold, or Silver member, you get two free bottles daily 🆓, but unfortunately, I'm just a regular Hilton member.
It was a bit noisy at night 🌃, and I felt the window soundproofing wasn't very good.
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Price per night fromPHP 6,603
Posted on Jul 25, 2026|Exterior View, Guest Room, 1 King
Timmyy_My overall impression of the JW Marriott Chicago is excellent. It's a high-end business hotel that perfectly blends quality and comfort. Located in the convenient and relatively quiet Loop area of downtown Chicago, it's ideal for guests seeking a good night's sleep. The lobby is grand and elegant, the rooms are spacious and tidy, the bedding is comfortable, and the bathroom design is outstanding – everything is exceptionally well-maintained. The executive lounge is another major highlight, offering high-standard dining options for both breakfast and evening meals.
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Price per night fromPHP 16,167
Posted on May 31, 2025
Guest User
My Honest Experience After Reading Negative Reviews
I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised.
The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website.
One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed.
Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming.
The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly.
Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper.
Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises.
I’m very grateful for the pleasant stay and would return again.
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Price per night fromPHP 1,514
Posted on Jun 20, 2025|1 King Room W/Fridge Access W/Roll-in Shwr Ns
BaifaxingFor those attending conferences at the Chicago Convention Center, the hotel's location and environment are ideal (directly connected to the convention center), and it's also close to Chicago's Chinatown (a 15-minute walk). The hotel's breakfast is also good. However, the water temperature control in the shower in my room was very unreasonable, and even after calling a maintenance worker, the problem remained unresolved. Not being able to take a hot shower before the conference left me feeling listless all day, and I received no compensation from the front desk.
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Price per night fromPHP 8,462